The Car Co Reviews 1,846

Zubair was brilliant really helpful, friendly and personable. Didn't pressure but helped you make an informed choice. Went out of his way to make you feel comfortable and get you the deal you wanted.

Zubair was absolutely amazing throughout the whole process, made everything very simple and easy, second car we have bought from this dealership and will definitely be returning. The cars are kept in amazing condition

Spotted a Mercedes A35 on Autotrader and left the £99 deposit. Within 10 mins I'd received a phone call from Zain asking if we'd like to go test drive it. Within the hour I was driving the car down the motorway.

Zain was great throughout the process and was on top of everything, even when we decided to switch to finance instead of rinsing the savings he was accommodating and I felt like he did have everything covered.

They offered a competitive price for my Kia Ceed that I would be part exchanging and the price for the new car was fair.

I had misplaced the V5C and some of the service history for the old car when moving house but they allowed me to leave a (very reasonable) £99 holding fee whilst I sourced these whilst still accepting the part ex. The customer service was brilliant, can't fault it.

I picked the car up the next day and have been enjoying it since.

Thanks!

Great service always on time Thanks to Julia and Brwa

No point even complaining or sending in an email to the manager does get acknowledged or get any reply! They will take a deposit and then sell the car to someone else instead! Does not make sense.

Great place to buy car been here with family before to bug our cars nice easy going place laid no pressure from Abdul talked us through the process from showing us a car finance and completing everything. Taking the car away on the same

Thanks again Abdul

What great experience with abdul and the car co Great service as always this 5th car we have bought from the car great service and great vehicles

Mark, was great. Really friendly and professional. Really pleased with my new car!

I recently purchased a BMW 5 Series and the sale was handled by Zain. Zain was professional, efficient and knowledgeable. Zain ensured I was updated every step of the way. I was very pleased with the service and would definitely recommend.

Absolutely avoid reserving a car with this dealership – it clearly means nothing to them. I paid to reserve a vehicle and was fully planning to collect it, only to find out they sold it to someone else anyway, apparently without even informing my own salesman.

There was zero communication throughout the process. No warning, no explanation – just refunded and the car gone. Completely unprofessional and a waste of time. Would not trust them at all. Cowboys.

Had a great experience buying my car from the car co. Mark was excellent and I will certainly be back to buy a car from him again.

Zubair was great, he talked through all the packages, best options and was professional throughout and provided extra optionals which were really competitive. All our needs and budget were taken in to consideration which made our final decision easier.

Miss sold!!
Everything!!
Once I had signed the after care service was shocking!!
Car sold with ‘full service history’ (did not receive it still waiting).
Now spent £7,000 on repairs after only
8,000 miles
Suspension arm, Front and rear discs and pads Lambda, DPF, and MP filter sensors all needed replacing to get it through 1st MoT. (Yes I have serviced as advised).
Warranty was explained as “Everything covered, For as long as you have the vehicle” I understand wear and tear would be mine to deal with but
When I finally received the document after chasing several times it was for 36 months and only covered to £2k!.
Now can’t get a response!
Poor poor poor!!!

Overall good experience, mark was extremely helpful

Absolutely delighted with the service Zubair provided. Looked after me and answered all my questions. G.B.

Excellent service from Mark at CarCo- happy to help and be contactable at any time, even delivered my new car to my door for me! Fantastic service Thank you

Owi and Has provided excellent customer service helping and guiding me financing my dream car. Couldn’t have asked for better service.

I had an overall quick and great experience with this company all thanks to Zain. I called up in the morning and he was able to get the right price I was looking for as well as a great maintenance plan.
I am very happy with the car also and definitely recommend their service.

Best car buying experience ever. Not pressure selling and Ash was so helpful and patient with me. Would definitely recommend the Car Co to family and friends