Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... See more
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The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.
Contact info
United Kingdom
- thecardzoo.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 1 week
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Fantastic quality
Fantastic quality, I revived my babys memory box and I am so happy with the product it's beautiful just what I wanted I would highly recommend the card zoo if you want any personalised items.
Thankyou for fast delivery and a high quality product.
Excellent quality product and good customer service
Excellent quality product, prompt delivery and when phoned to query something they were prompt and very helpful. Will certainly look to use them again.
Problem and then fixed it
I ordered and it they came very quickly but it was rong I did contact them and they quickly responded to me and said they would redo the invites or a full refund I asked for them to redo them and they came the next day and was perfect 👌 thanks to Victoria for dealing with this as wonted are wedding invites to be perfect for are guests
Fantastic!
I have just received a personalised gift voucher for my god-daughter’s 18th birthday gift and it is absolutely perfect! Exactly what I was looking for! Fast turnaround and the quality is excellent! I will definitely order from the Card Zoo again! Lovely, friendly customer service from Victoria also! Thanks so much!
Year you were born card range
I have ordered several cards from the Year you were born range and they are really good quality. I also asked if they could do one for an Australian relative with Australian news and they said they could. Very helpful staff.Will use them again
Amazing Quality Card
I ordered a card for my son which was based on Huggy Wuggy from the Poppy Playtime game. It’s really hard to find anything Poppy Playtime in the UK so I was so happy to see the design. The personalisation was easy to do before ordering and the card was dispatched in under a week. It’s really good quality, strong card and I’m so pleased with it.
My son is going to love it next week 🫶
Bought 2 heart acrylics
Bought 2 heart acrylics and they came very promptly, unfortunately the 2 bases didn't work, so after contacting Card Zoo they quickly replaced them, great customer service
Poor
I literally placed an order on the 23rd December and still waiting.
As others have mentioned, there is no communication with this company.
Very disappointed. First and last time using.
Hopefully, my order will come soon !
Fabulous service
Fabulous service. I wanted to change a couple of things on my chosen design so emailed to ask if my requirements would be possible. Victoria responded to my queries very promptly and confirmed that my chosen design and wording was possible. It arrived within 2 days and is perfect-just how I wanted it! Would buy from again and would 100% recommend
Not delivered in time and poor communication
I placed an order on 15 December for express delivery. The website makes clear it will be dispatched within 2 days and then delivered by tracked delivery the next day.
Since 17 December the website but I have not received a tracking number. The telephone number on the website does not work so I completed an online form on 19 December where I was told they were checking with the warehouse.
Very poor customer service and disappointing that I paid extra for express delivery and they have not received anything after a week.
15 grand kids xmas pressies
This company and their products are amazing. i ordered 15 different night lights for all my grandchildren and they were her within 2 days and all perfect.
i even got 20% discount on my first order. i will definitely use again and i cant wait till xmas to see the grand kiddies faces . Thank you Card Zoo so much
Good quality card.
I ordered a personalised birthday card for my eldest grandson's 10th birthday. Last year it was the Titanic. (He is obsessed by the Titanic). This year he asked for a Boeing 747. Sadly you don't have any commercial aircraft (please take note and remedy this!), So instead I ordered a beautiful gold fighter plane. It is printed on good quality thick card and beautifully personalised both outside and in. They are posted out in strong packaging so they don't get damaged. His birthday is on the 1st November, so I hope he likes it. 😃
Great design cards
Having recently recovered from numerous surgeries for cancer I wanted to thank the cancer care people who were there for me during some very dark days, I saw this company, the card zoo online and thought it would be nice to have personalized cards made to show my thanks for the surgical and aftercare team with a bespoke card, what I got was an excellently produced work of art with great design and unmatched quality with my words inserted very neatly inside cannot praise this company any higher, from order to finished product to delivery in pretty good time (considering how bad royal mail are) I would recommend this company because it's that personal touch that makes it more special to the person receiving it, so thank you all for your great work, keep doing what you do best it's a 10 from me
I’ve just received this order and I…
I’ve just received this order and I must say it’s absolutely beautiful, it’s a night light for our 1st grandchild who will be born in the next few weeks, the only problem I had is the massive choice you have, thank you very much ,❤️
Beautiful good quality cards
Beautiful good quality cards, packed securely to prevent creasing or folding in mailbox , fast delivery but what’s better is the excellent customer service, second to none, 5* rating, even when I had ordered a personalised card with the wrong age ordered they still came up trumps for me and sent me another card on in time for the birthday. Top marks to the wonderful people at customer service who really care for their customers.
Birthday Cards & bunting
Cards arrived quickly and were well packaged.
The description was accurate and the quality was good
Pleased with the purchase and the service
I have used this supplier a couple of times with no problems
I ordered a personal birthday card for…
I ordered a personal birthday card for my sons birthday. It was easy to order on the site with lots of choices.
Very prompt delivery and a personalised note to pop inside so thankyou very much.
Customer Services - extremely helpful
Customer services were extremely helpful with my order. Replied quickly, sent over proofs(which I wasn't expecting!) Order printed including fitting on the extra info I requested and PERFECT!!
I chose the Vintage style Telegram Invitations for my Birthday invite - a lot of guests have opened them and commented...'wow - they look brilliant'
Would definitely recommend.
I ordered a personalised night light…
I ordered a personalised night light for my granddaughter’s Christening gift. The ad showed a lamp, decorated with beads and fairy lights, the product that I received was a sheet of plastic type material with no adornment at all. Item was of poor quality and not suitable for gifting, very disappointing.
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