The Carpet Stop Reviews 

Really happy with the Carpet Stop Burton. Thank you.
AJ was very helpful and supportive. Would definitely recommend.

Amazing team , extremely helpful when choosing the right carpet , fast and reliable.. fitters did an amazing job we're very friendly and worked fast ,cleaned up after them selfs .. we are very happy and will be using again 100%

Dreadful company to deal with absolutely rude and unreliable left the house a mess didnt even vacuum the new carpet please be careful always after money not recommended alwYs shop and think first with company’s like this draadful

The Carpet shop team were brilliant from order to installation. So friendly and helpful, nothing too much trouble, very quick turn around and reasonable prices. Excellent!

Really friendly office staff. The laminate floor from the Carpet Stop is really nice and the fitters did a great job. I am very happy. Thank you.

Great service, really nice installation!
We are so pleased that we purchased our floor covering from here. Chantelle in the shop was really nice and helpful and was able to help us to select the most cost effective sized rolls to work from (because we were doing three separate rooms)
She was also able to arrange a really fast delivery and installation for us.
The fitters were also very good and really made sure that everything was exactly right. They also left everywhere tidy afterwards.
We could not be happier with the finished floors: they have transformed our property! We will definitely be using The Carpet Stop again for all of our floor coverings in the future and would highly recommend them to others.

Easy to browse without being disturbed, staff helpful in providing price quote prior to purchases. Efficient service during appointment to measure staircase and sales staff brought samples to confirm carpet colour choice in home environment. Have used this company previously and would definitely recommend.

Excellent customer service from the sales team in store to the fitters and the quality of carpets!
I have had all of my upstairs fitted with carpets and flooring from The Carpet Stop and just had my living room fitted by Colin and Jason and they were fantastic. We wouldn’t go anywhere else.
It makes me question how genuine the negative reviews are to be honest.
But then the fact that the positive reviews out way the negative ones, speaks volumes in my eyes.

Always used Carpet Stop forms previous house and the present one .Found them to be courteous,nothing too much trouble until I wanted my bedroom carpet fitting .When I rang i was told that they don't cover Sheffield anymore .Throughout the day I was told Sheffield was covered by Manchester store and told by them that Sheffield was covered by Burton on trent store .All the Web pages mention Sheffield, even a phone number for Sheffield.
To add insult to injury a web chat I used in the afternoon was used in an email from them with the lady from Carpet Stop saying "I doubt you would go out just for one room "
Ironically they were happy to carpet an entire downstairs x2 ,a staircase and a kitchen in the past .loyalty gets you nothing I.guess .
Will take my business elsewhere.

Very helpful staff and quick fitting dates and affordable prices

Couldn't be happier with my new vinyl floor, couldn't have been easy because my hallway has some awkward angles but was all done really quickly and with no fuss. Highly recommended.

The guy in the shop was friendly and helpful the fitters were brilliant. I've had carpets from there on several occasions, all the staff are really helpful, I'll continue to use them here in my new home

Just had my carpet in my front bedroom fitted today in the magnificus slate grey,absolutely beautiful
Tom was very efficient and helpful as I fell in love with a tartan carpet in there for my stairs and landing
They was very obliging in working around me and keeping my carpets till the areas was decorated end off May and beginning off June.
Craig was the carpet fitter did a fantastic job as I was concerned about my skirting boards with just having it decorated Craig was very professional and did a perfect job without any problems to my decorating
Thank you so much for a great service
Would highly recommend
Would like to mention it the carpet stop at edgeley Stockport

The quality, service and prices are second to none. The 2 gentlemen that fitted my carpet were polite and got the job done. Would highly recommend this shop.

Great customer service from helpful staff at the carpet stop, from actually picking the carpet all through to the process to getting it delivered then installed, great experience by great professionals. we are very delighted with all members of staff, thank you.

I have to write this review just to let others know
I phoned them today to see if they do a price match the answer was "YES" if i can prove the purchase price from another store explained that it was online store so they can see for themselves so i gave them the detail and Ellaine said she would come back to me ?

15mins later she phones me back "well i was expecting yes we can do same price" prefer to deal local if i can, anyway this was a strange part she said can you let me know where it was from i said yes no problem but will you price match her answer was yes again

so i spent a few more minutes on the phone with her telling her where to find the company and after searching she found the same item from the company ohh she says "we cant do it at that price its too cheap" mmmm do they know what price matching is and even if they made a smaller profit on it its far better than me spending over £1200 to the competitor ??

So impressed with Carpet stop. Was helped pick the right carpet for our needs and then signposted by staff to a different (very similar) carpet that was cheaper.

Only had to wait about a week for a slot to get it fitted, i got courtesy phone call before they came which was nice and then fitting was super speedy and they were in and out in an hour! Honestly have no complaints whatsoever and would use them time and time again.

Very happy with the service I’ve received from The Carpet Stop. From enquiry through to fitting I found the team to be very helpful, professional and efficient. I’m happy with the carpet & vinyl and the price and would recommend this local
Company

Went to the ilkeston store. Wow. Store looks amazing. Brilliant prices. Great service from A J. Will definitely be recommending the Carpet Stop.

Can’t fault it, from start to finish, choosing the right product, looking at samples measuring , giving advice about the options available and the worst case scenario due to having an older house, everyone arrived on time , very friendly and professional.
Extremely happy with the finished product.