The Carzone Reviews 

444
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

After a recent accident (no fault of my own) in which my treasured little Toyota Yaris was written off myself and my nephew visited Carzone to look at a Toyota CHR . I met with George who was with... See more

Rated 5 out of 5 stars

A few weeks ago I enquired about a BMW 6 series that they had for sale, I was given a great part ex price for my car and they worked me a deal that was perfect for me and my budget. The car was servic... See more

Rated 5 out of 5 stars

Lea and everyone else at carzone were so incredibly helpful and answered all of my questions and queries! They kept in constant communication about the vehicle I was looking at and we're quick and e... See more

Rated 5 out of 5 stars

Our thanks go to George and his colleagues at the Doncaster branch for the fast and efficient service they provided today. The purchase of our new car was simple and all required information was suppl... See more

Company replied

Company details

  1. Used car dealer

Written by the company

The Carzone offers a simple and honest used car sales service that gives you more for your money. With branches in Doncaster and Winsford, we have a huge range of great value, quality used vehicles and flexible finance options so it's easier than ever before to get behind the wheel of your ideal used vehicle. We have hundreds of used cars for sale as well as vans if you need a commercial vehicle. Looking for quality used plant? We stock a range of pre-owned plant equipment and machinery. Whether you're looking for a used car or a commercial vehicle, we can help you find your ideal vehicle online or at our dealerships, where our friendly and knowledgeable colleagues are on hand and ready to help.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(444)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a black VW golf from the…

Purchased a black VW golf from the Leeds branch . Francesco And James were very helpful and professional . Would recommend . Thanks !

4 January 2022
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Ross,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco and James know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Good car at a great price

Very easy to do business with great car at a great price

4 January 2022
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Ross,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

I just bought a lovely Toyota CHR from…

I just bought a lovely Toyota CHR from the Leeds Branch! Francesco was very helpful, arranged finance for us and made it all very easy. Would highly recommend!

30 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Matthew,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Mini Cooper SD

Bought a Mini Cooper SD, in the Leeds branch from Francesco! Really lovely, so helpful and a really easy sale! Couldn’t fault him! 5 stars!

22 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Rebecca,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Just purchased an Audi S3 from…

Just purchased an Audi S3 from Francesco at the leeds branch. Extremely helpful and answered every question we had professionally and swiftly.

Brilliant service will 100% be coming again!

17 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Kai,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Purchased a lovely Vauxhall Adam from…

Purchased a lovely Vauxhall Adam from the Leeds branch, very happy, Francesco Corsaro was very helpful and gave me everything I needed and made sure I knew all the information

16 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi LeighAnn,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Francesco has been incredibly helpful

Francesco has been incredibly helpful, would definitely recommend his service.

14 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Tom,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Car & Francesco are 5*

Bought a car yesterday from Francesco and just drove it back to Scotland today.

It was an absolute pleasure dealing with Francesco from the initial call to enquire through to picking up and doing the paperwork.

Thank you very much Francesco and Repossions UK. My twin daughters will be absolutely delighted with their 17th birthday present. The car is perfect 5*

Many thanks 😊👌

14 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Alan,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Amazing service

Super helpful when I came to view the car and collect from Winsford, there was no pressure or hard sell and I was able to look around the car in my own time. The sale was completed quickly and George and Leanne were both brilliant. Leanne’s knowledge of Toyotas really put me at ease as I was initially dubious of the low price. Care had clearly been taken to prepare the car for sale as a sticky mark I’d noted on the cars exterior was gone when I came back to test drive and collect the car. George was fab with both the test drive and making sure I knew what to do with the paperwork.

11 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Sophie,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let George and Leanne know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Bought a Nissan qashqai from francesca

Bought a Nissan qashqai from francesco. He was really helpful with the process and I was able to drive away the same day

11 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi AJ,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

I have brought a lovely audi q3 from…

I have brought a lovely audi q3 from Leeds branch from francesco clean in and out will recommend to anyone they will look after you.

10 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Charlene,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

I bought a mini from the Doncaster…

I bought a mini from the Doncaster branch. All the staff were really helpful and made it such an easy process. Definitely recommend.

9 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Zoe,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

I bought a Seat Ibiza from the leeds…

I bought a Seat Ibiza from the leeds garage. Francesco was very helpful in preparing the car and he even sorted out a car service on the same day as I bought it. Great service.

8 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Ewan,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Give this place a go !!

I think this place is good, the staff are down to earth and really helpful in Doncaster. They went out of their way to help me in order to secure a good deal and purchase my chosen car. The prices are good and these guys do what it says on the tin ! Thank you for your patience as well, Deborah

6 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

I enquired this morning regarding audi…

I enquired this morning regarding audi a1. Great service very helpful and professional. Great communication and great help. Made everything so much easier.
Francessco has been a wonderful person to deal with. In buying a car.

3 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Abu,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

I bought a BMW 1 Series from these guys…

I bought a BMW 1 Series from the Winthorpe branch on the 4th of November. Iv been having an issue with an abs sensor pretty much from buying the car. I finally got into a garage yesterday to get it looked at and there was a fault. I got the quote for the work that needs doing, phoned repossession UK this morning and explained the situation. I emailed them the invoice witch they have agreed to cover with no fuse. I don't normally write reviews but I'm so impressed with the service I received from start to finish with this company I wanted to leave a review to say thank you and to let people know this company is trustworthy. I have been done a few times buying cars in the past so it's nice to know there are still some trustworthy people / companies out there.

1 December 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Robert,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Good experience 5*

We bought our Vauxhall Adam for my niece from the Leeds branch. Great experience and wonderful customer service provided by Francesco. Would highly recommend.

26 November 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Steve,
Thank you for your review and 5-star rating, I'm pleased to see that you've had a great experience with our team. I'll let Francesco know of your feedback.
We hope to see you again soon.
Many thanks, Hollie

Rated 5 out of 5 stars

Just picked up my new seat Leon cupra…

Just picked up my new seat Leon cupra 280 at a very reasonable price in the Leeds branch. Absolutely fantastic service from Francesco sorting out all the finance absolutely top bloke

19 November 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Kieron, thank you for your review and five star rating. I'm pleased to see you've had a great experience at our Leeds branch and will let Francesco know of your feedback.

Kind regards
Helen

Rated 5 out of 5 stars

Great service as always just bought…

Great service as always just bought second car from Francesco. Nice and helpfull guy. Leeds Repossesion.

16 November 2021
Unprompted review
The Carzone logo

Reply from The Carzone

Hi Lukasz great to see you back at Leeds for another car, thank you for your kind review and we look forward to selling you your 3rd!

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