I've used the currency club several times now, they provide a great service. They give very good exchange rates, free next day tracked delivery and the best bit for me is the ability to select small n... See more
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Review summary
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Reviews shaping this summary
Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more
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Excellant service, they had the best rates online and ordering was quick and simple with delivery the next working day. Really pleased at the ease of the transaction and delivery. Will definitely use... See more
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Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more
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Company details
Written by the company
The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!
Contact info
50 Harrowby Street, W1H 5EE, London, United Kingdom
- 0207 723 7000
- enquiries@thecurrencyclub.co.uk
- thecurrencyclub.co.uk
4.7
Excellent
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 2 weeks
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Ordered 11am 01/06/2026 delivered…
Ordered 11am 01/06/2026 delivered 11.30am 02/06/2026 Absolutely brilliant service thank you
2 June 2026
Unprompted review
Reply from The Currency Club
Dear Sandra,
Thank you for your feedback.
We are delighted to hear that your order was delivered so quickly and that you were pleased with our service.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Straighforward, reliable.
Easy, straightforward way to exchange our unused currency. Good rates, although you of course have the added expense of paying for Royal Mail Special delivery to send your cash. However, the rates and service make it worth it for larger amounts.
18 May 2026
Unprompted review
Reply from The Currency Club
Dear Sally,
Thank you for your feedback.
We are pleased to hear that you found the process easy and straightforward, and that you were happy with the exchange rates and overall service.
Thank you for choosing our service for your currency needs, and we look forward to assisting you again in the future.
Many thanks,
TCC
I found the service excellent
I found the service excellent. It was very simple to use and the exchange rate very reasonable. I will definitely use The Currency Club again in the future.
Terence Hunt
22 May 2026
Unprompted review
Reply from The Currency Club
Dear Terence,
Thank you for your kind feedback.
We are delighted to hear that you found our service easy to use and were happy with the exchange rate offered.
We appreciate your support and hope to assist you with your travel money needs again soon.
Many thanks,
TCC
Great service for our travel money
We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for ordering our travel money and the exchange rate is very competitive. There was no delivery charge or hidden fees.
29 May 2026
Unprompted review
Reply from The Currency Club
Dear Marsden,
Thank you for your feedback and continued support.
We are delighted to hear that you consistently find our service reliable, with tracked and timely deliveries, competitive exchange rates, and a transparent, fee free experience.
We truly appreciate your loyalty and look forward to serving you again in the future.
Many thanks,
TCC
Money arrived promptly with no issues
Money arrived promptly with no issues. Got exactly what I paid for and at a great rate. This is the only company I use for my currency and will continue to do so.
27 May 2026
Unprompted review
Reply from The Currency Club
Dear Mark,
Thank you for your feedback.
We are delighted to hear that your order arrived promptly and exactly as expected, and that you were happy with our competitive rate.
We truly appreciate your continued loyalty and look forward to serving you again in the future.
Many thanks,
TCC
Always excellent service
This is the second time I've used Currency Club. Initially I was suspicious as I had only ever gone locally to get currency. Both times the rates were good, next day delivery to my door was perfect. I asked for mixed denominations which I received. Very happy!
25 May 2026
Unprompted review
Reply from The Currency Club
Dear Vee,
Thank you for your feedback and for choosing Currency Club again.
We are delighted to hear that on both occasions you found our rates competitive, enjoyed the convenience of next day delivery, and received the denominations you requested.
We truly appreciate your continued trust and look forward to serving you again in the future.
Many thanks,
TCC
Easy transaction with clear…
Easy transaction with clear instructions on how to sell my left over currency. Good exchange rate and speedy pay out.
14 May 2026
Unprompted review
Reply from The Currency Club
Dear Pat,
Thank you for your feedback.
We are delighted to hear that you found the process easy, the instructions clear, and that you were happy with the exchange rate and speedy payout.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Excellent service - again
I have used the currency club in the past to obtain holiday money and the speed of postage to my home address has always been prompt and competitively priced. On this occasion I wanted to return left over currency. The service again was prompt and I was more than happy with the service provided. Many thanks Currency club.
1 May 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your feedback.
We are delighted to hear that you have consistently found our service prompt and competitively priced, both for purchasing and returning currency.
We truly appreciate your continued support and look forward to assisting you again in the future.
Many thanks,
TCC
Ordered currency for specific delivery…
Ordered currency for specific delivery date. Company confirmed delivery date in the order. Failed to deliver leaving me without currency for the trip and money taken from my bank. Totally unhelpful when contacted on phone and would not refund and cancel order, blaming Royal Mail. Only ordered from them as the delivery date was crucial. Will revert to previous provider in future.
27 May 2026
Unprompted review
Reply from The Currency Club
Dear Graeme,
Thank you for your feedback.
We are sorry to hear about your experience. Following our investigation, Royal Mail confirmed that the delay occurred within their network after the order had been dispatched.
Kind regards,
TCC
If I could give less than 1 star I…
If I could give less than 1 star I would!
Ordered £2000 worth of currency well in advance of my holiday, money never arrived, emails ignored, phone calls filtered through non English speaking call centres. Having worked in the jewellery business I am shocked that businesses are using Royal Mail to send large amounts of monies. This should be done via FEDEX or DPD with a guaranteed tracked service. The slightly better exchange rates are not worth the risk of loosing your money with no chance of a refund for at least 5 weeks and no clear communication!
6 May 2026
Unprompted review
Excellent exchange rate and fast…
Excellent exchange rate and fast delivery. Will definitely use again.
22 May 2026
Unprompted review
Reply from The Currency Club
Dear Nikki,
Thank you for your feedback.
We are delighted to hear that you were happy with our competitive exchange rate and fast delivery.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Easy site
Easy site. Straight forward conversion. Perhaps the only single downside is that for holiday money there are 100 euro notes included.
18 May 2026
Unprompted review
Reply from The Currency Club
Dear Clive,
Thank you for your feedback.
We are pleased to hear that you found our website easy to use and the currency conversion straightforward.
We also appreciate your comment regarding the denomination mix. Your feedback has been noted and will be shared with the relevant team for review.
Many thanks,
TCC
Speedy service and best value on the…
Speedy service and best value on the market
12 May 2026
Unprompted review
Reply from The Currency Club
Dear Ivor,
Thank you for your feedback.
We are delighted to hear that you found our service speedy and competitively priced.
We truly appreciate your support and look forward to assisting you again in the near future.
Many thanks,
TCC
This is the best currency out there
This is the best currency out there is have used these for the last 5 years.
The service is outstanding never let you down and always turns up the day you ask for BRILLIANT
12 May 2026
Unprompted review
Reply from The Currency Club
Dear Ward,
Thank you for your amazing feedback and continued loyalty over the past five years.
We are delighted to hear that you consistently find our service outstanding and reliable, with timely deliveries as requested.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
DO NOT USE THIS COMPANY OR YOUR HOLIDAY…
DO NOT USE THIS COMPANY OR YOUR HOLIDAY COULD BE RUINED
I have used them twice, first time no issues however I ordered £2000 worth of US dollars the second time and they were sent with Royal Mail special delivery and have not turned up, we are now over 2 weeks after my order and currency club have not done anything to fix this and are telling me I now need to wait a further 25 working days for royalmail to conclude the loss claim. I go away on the 5th of June and I am now going to be £2000 out of pocket for my holiday for something that is not my fault. They have began to now ignore my emails where I have asked them how they believe this is acceptable and they also told me last Friday the loss claim would go in then on Tuesday said again if they hadn’t heard back it would go in so they clearly haven’t submitted it. I still have no idea if this claim has gone in and what is going on with my money.
If you use these and your money does not arrive you may have no spending money for your holiday. Order at your own risk
5 May 2026
Unprompted review
Reply from The Currency Club
Dear Sam,
We sincerely apologise for the inconvenience and frustration caused by this experience on behalf of Royal Mail.
Unfortunately, Royal Mail has acknowledged the delay on their end, and as the item remains undelivered, we have now filed a loss claim with Royal Mail for further investigation. We appreciate that this situation is far from ideal, particularly given your upcoming travel plans.
Please be assured that we are actively monitoring the claim and will revert to you immediately upon receiving a resolution from Royal Mail. We thank you for your patience and understanding while this matter is being resolved.
Kind regards,
TCC
Reply from The Currency Club
Dear Dalgleish,
Thank you for your feedback.
We are delighted to hear that you were happy with our competitive exchange rate and found the ordering process easy, with very quick delivery.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
I have used them the past 3 times to…
I have used them the past 3 times to get currency a week before flying out. Each time no issues, with next day delivery usually possible too. Great to have and they have competitive rates too.
12 May 2026
Unprompted review
Reply from The Currency Club
Dear Nadia,
Thank you for your feedback.
We are delighted to hear that you have used our service multiple times and consistently found it reliable, with quick delivery and competitive rates.
We truly appreciate your continued support and look forward to serving you again in the future.
Many thanks,
TCC
Incredibly quick and efficient
7 May 2026
Unprompted review
Reply from The Currency Club
Dear Jenny,
Thank you for your feedback.
We are delighted to hear that you found our service incredibly quick and efficient.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Absolutely great
Absolutely great. Fast efficient and transparent process.
15 May 2026
Unprompted review
Reply from The Currency Club
Dear Tanya,
Thank you for your feedback.
We are delighted to hear that you found our service fast, efficient, and transparent.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
I prefer to use the Currency Club for…
I prefer to use the Currency Club for my travel money, namely they offer a great exchange rate, an efficient, timely & safe service. It also saves me the ordeal of going into the city to collect currency. A proven conveinant service. Thank you.
14 May 2026
Unprompted review
Reply from The Currency Club
Dear Paul,
Thank you for your kind feedback.
We are delighted to hear that you find our service convenient, secure, and competitively priced, and that it saves you the inconvenience of travelling into the city.
We truly appreciate your support and look forward to assisting you again in the future.
Many thanks,
TCC
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