The Currency Club Reviews 

6,670
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 707 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly competitive exchange rates, noting that the online platform makes placing orders quick and simple. Reviewers often mention the secure and prompt delivery service, enthusiastically emphasizing that packages consistently arrive safely on their specifically chosen dates. However, some customers also noted frustrating problems with delivery delays, occasionally missing crucial travel dates. A few people mentioned unexpected payment complications, describing technical issues resulting in double charges or discrepancies during currency buyback. Others pointed out that receiving large denomination notes or encountering unexpected bank fees can sometimes reduce overall financial savings.

What people talk about most

Service

Clients share positive opinions on service, highlighting competitive exchange rates, rapid and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting prompt, secure, and well-communicated shipping... See more

Order

People report positive experiences with order, highlighting the quick and simple online process and... See more

Payment

Reviewers highlight ambiguous experiences with payment, expressing both satisfaction and concern. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used the currency club several times now, they provide a great service. They give very good exchange rates, free next day tracked delivery and the best bit for me is the ability to select small n... See more

Company replied

Rated 5 out of 5 stars

Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more

Company replied

Rated 5 out of 5 stars

Excellant service, they had the best rates online and ordering was quick and simple with delivery the next working day. Really pleased at the ease of the transaction and delivery. Will definitely use... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more

Company replied


Company details

  1. Currency exchange service

Written by the company

The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(6,670)

727 reviews in the last 12 months

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Rated 5 out of 5 stars

First time using the currency club

First time using the currency club, I exchanged Mexican Pesos and can honestly say the procedure was so easy. Emails to let me know currency had been received, transfer to my bank account, all within 3 days. Absolutely Brilliant, will defo use again.

8 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Rosyln,

Thank you so much for your kind feedback.

We are delighted to hear that your first experience exchanging Mexican Pesos with The Currency Club was so smooth and straightforward. It’s great to know you found the process easy and appreciated the updates and quick transfer to your bank account.

We really appreciate your support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

My go to for holiday money

I’ve been using The Currency Club several times a year for a few years now. Their rates are always the best available and with designated delivery days , low or no postage fees , I can highly recommend them.

10 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

Thank you so much for your kind feedback and continued support.

We are delighted to hear that you have been using The Currency Club for several years and that you are happy with our rates, delivery options, and postage fees. Your recommendation means a lot to us.

We truly appreciate your loyalty and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Always use the Currency Club

Always use the Currency Club. Good exchange rates, fast trusted service. Next day delivery. Excellent service

10 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Barry,

Thank you for your kind feedback.

We are delighted to hear you consistently enjoy our competitive rates and fast, reliable next day delivery. We really appreciate your continued support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Fast safe and secure service

Safe and secure service. I have ordered Dollars Euros and South African Rand a few times now. The free next day tracked delivery is first class. Add in competitive exchange rates and this is a great service.

3 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear John,

Thank you for your kind feedback.

We are delighted to hear you have had a great experience ordering different currencies and that you value our tracked next day delivery and competitive rates. We really appreciate your continued support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. The whole process was very quick and has the best exchange rate.
I will definitely be buying again within the next couple of months and for future trips.
Thank you so much for a fantastic service.

6 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Debbie,

Thank you for your kind feedback.

We are delighted to hear you were happy with the quick process and competitive rates. We really appreciate your support and look forward to helping you again on your future trips.

Many thanks,

TCC

Rated 5 out of 5 stars

Great service with a very quick…

Great service with a very quick turnaround

3 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Andy,

Thank you for your feedback.

We are pleased to hear you were happy with the quick turnaround and great service. We appreciate your support and look forward to serving you again.

Kind regards,

TCC

Rated 5 out of 5 stars

Very competitive exchange rates

Very competitive exchange rates and a prompt and easy to use service

9 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear David,

Thank you for your feedback.

We are pleased to hear you found our rates competitive and the service quick and easy to use. We really appreciate your support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Great service was a bit skeptical about…

Great service was a bit skeptical about cash in the post but arrived on the day it was meant to great service

9 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Alex,

Thank you for your feedback.

We are pleased to hear your order arrived safely and on time, and that you were happy with the service. We appreciate your support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Excellent, prompt service

I have used Currency Club on several occasions. Ordering has always been very simple and the money has been delivered very promptly. Cannot fault the service i have received and will continue to use them.

7 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Dawn,

Thank you for your continued support and kind feedback.

We are delighted to hear you have consistently found our service simple and prompt. We really appreciate your loyalty and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

A perfect end to end service.

A perfect end to end service.

9 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Gary,

Thank you for your kind feedback.

We are delighted to hear you were happy with the service from start to finish and really appreciate your support.

Many thanks,

TCC

Rated 5 out of 5 stars

Excellent Service

I realised that I needed some USD on a Friday morning at 11am for a trip on Monday.
Yes, I could have used an ATM in the US, but a 3% UK bank 'FX facilitation fee' + a possible local handling fee...means a large spread on the spot rate.
TravelFX offered a marginally better rate...but they couldn't deliver until Tuesday (why?).
I paid the extra £0.99 Royal Mail Special Delivery fee and it arrived at 10am on Saturday.
I also requested large bills and the amount was all in $100's.
An excellent service from The Currency Club and would use again.

5 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Nick,

Thank you for your detailed feedback.

We are delighted we could help you receive your USD quickly and that the delivery timing and denomination request worked well for your trip. We really appreciate your support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Excellent service

Excellent service. I’ve used a few Fx companies, this is one of the best.

3 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear John,

Thank you for your kind feedback.

We are delighted to hear you have had a great experience with us and truly appreciate your support. We look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

All round positive experience

Competitive rates, easy ordering process and flexible dates for delivery that are guaranteed. I wouldn’t hesitate to use them again if their rates remain competitive.

28 May 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Andy,

Thank you for your feedback.

We are pleased to hear you found the ordering process easy and the delivery options convenient. We appreciate your comments on our rates and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

I've used the currency club several…

I've used the currency club several times now, they provide a great service. They give very good exchange rates, free next day tracked delivery and the best bit for me is the ability to select small notes. There is nothing worse than getting a load of high denomination notes that are then incredibly hard to break into smaller ones

3 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Flo,

Thank you for your continued support and kind feedback.

We are really pleased to hear you value our exchange rates, next day tracked delivery, and the option to select smaller denominations. We appreciate your recommendation and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Fast efficient delivery

Fast efficient delivery. I ordered small denominations and received notes to a maximum value of Circa £25 😊

1 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Helen,

Thank you for your review.

We are pleased to hear that your order arrived quickly and that we were able to provide the smaller denominations you requested. We appreciate your feedback and look forward to serving you again soon.

Many thanks,

TCC

Rated 5 out of 5 stars

I have been using the Currency Club for…

I have been using the Currency Club for a few years and found the service to be first class, being able to select a date for the delivery is an added bonus, I would not hesitate in recommending the Currency Club to anyone.

28 May 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Ian,

Thank you for your continued support over the years.

We are delighted to hear you have enjoyed our service and found the scheduled delivery option useful. We truly appreciate your recommendation and look forward to serving you again soon.

Many thanks,

TCC

Rated 5 out of 5 stars

Always use Currency Club

Always use Currency Club. Great exchange rates and delivered next day. Cannot fault them. Regular messages to let you track your order.

3 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Peter,

Thank you for your kind review.

We are delighted to hear you are happy with our exchange rates, delivery service, and order updates. We appreciate your continued support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

This was my first time ordering…

This was my first time ordering currency from the currency club and things could not have gone smoother! Great exchange rate, notes bang on for what i wanted in denomination and incredibly fast posting. WELL DONE to you all. Recommended hands down!

29 May 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

Thank you for your wonderful feedback.

We are delighted to hear that your first experience with us was so smooth and that you were happy with the exchange rate, denominations provided, and speedy delivery.

We truly appreciate your recommendation and look forward to assisting you again with your future currency needs.

Many thanks,

TCC

Rated 5 out of 5 stars

Fantastic rates and a professional and…

Fantastic rates and a professional and speedy service.

9 January 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

Thank you for your feedback.

We are delighted to hear that you were pleased with our competitive rates and found our service professional and efficient.

We truly appreciate your support and look forward to assisting you again in the future.

Many thanks,

TCC

Rated 3 out of 5 stars

Prompt delivery but large denomination notes.

Prompt delivery and ordered from this company as had good previous experience. However quite disappointed on this occasion having ordered €700 and specifically requested SMALL denomination notes in my order. €550 of my notes consisted of 2 x €100 and 7 x€50 notes which I specifically did NOT want.. Dispatcher of my order could have tried harder..

2 June 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Paul,

Thank you for your feedback and for your continued support.

We are pleased to hear that you chose to use our service again based on your previous positive experience. However, we are sorry to learn that on this occasion the denomination mix did not meet your expectations, particularly as you had requested small notes.

Please be advised that while we always endeavour to fulfil denomination requests, these are subject to availability at the time of packing and dispatch. We appreciate your comments regarding this order, and your feedback has been noted and shared with the relevant team for review.

Kind regards,

TCC

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