I have been with The Directory Guys for 10 years, they have helped me rank highly on Goggle and supported me with marketing ideas such as Google Adwords and Google reviews. With all three of my bea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have been working with the directory guys for a few months now and we are seeing results. I recently spoke to Matt to discuss our progress and really appreciated the honesty. A lot of companies in... See more
Company replied
I have been with the Directory guys a few years now and absolutely love their work. I have been working with Gino for maybe the last 2 years and he is 10/10 I would highly recommend! He’s really helpe... See more
Company replied
Andre is very helpful. Even though he is busy with many other clients, he always finds time in his day to help me. He’s been a massive part of me staring up my own small business. If anyone else is th... See more
Company replied
Company details
Contact info
London, United Kingdom
- 0203 598 5105
- feedback@thedirectoryguys.co.uk
- thedirectoryguys.co.uk
4.7
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Directory Guys Ltd UK
Thank you for your feedback! We’re really pleased to hear you found our service helpful. We truly appreciate you taking the time to leave a review!
Gino is always advising me what to no…
Gino is always advising me what to no next regarding getting my business out there. Top fella!
2 September 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thanks for the great feedback! It’s brilliant to hear Gino is always on hand with helpful advice and guidance to get your business out there. It’s great to know you feel supported every step of the way! 😊
I have opportunities to spike with…
I have opportunities to spike with Nivan..hi was very helpful with my Google profile business
Thank you Nivan.Goog job 👍☺️
2 September 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re so pleased to hear Nivan was able to help with your Google Business Profile and make a positive difference. We’ll be sure to pass your kind words on to him!
Great service for the price.
Great service for the price.
Gino has always been a great help and always looking to improve the services.
1 September 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your great feedback! We’re really pleased to hear you’ve been happy with the service and that Gino continues to be a great support. We really appreciate your kind words! 😊
Lukas is one of the nicest customers…
Lukas is one of the nicest customers service person I’ve ever met he went up and beyond to help me out I appreciate everything he has done to get my business back to where it needs to be. Thank you so much
28 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your kind words! We’re delighted to hear Lukas went above and beyond to support you and help get your business back on track. It’s fantastic to know you’ve had such a positive experience with him!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent service from Mr Nivan. He was very helpful and professional throughout the process and made setting up my review account quick and easy. He explained everything clearly and was always happy to help. I really appreciate his support and would definitely recommend his service to others. Thank you, Mr Nivan!
28 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your wonderful feedback! We’re delighted to hear Nivan made the setup process so easy and was helpful and professional throughout. We’ll be sure to pass your kind words on to him! 😊
great service
Nivan was a great help and patiently guided me through the process
28 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re pleased to hear Nivan was so helpful and took the time to guide you through the process. We’ll be sure to pass this on to him!
Gino and team always ask how things are…
Gino and team always ask how things are going with my Buissness and are always there to help how ever small. This service has changed my Buissness and would highly recommend them as a Buissness
28 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your fantastic feedback! We’re so pleased to hear Gino and the team have been so supportive and that our service has made a real difference to your business. We really appreciate the recommendation
Nivan was very helpful
Nivan was very helpful. Great experience so far
28 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re so pleased to hear you’ve had a great experience so far. We’ll be sure to pass your kind words on to Nivan, it’s fantastic to know he’s been so helpful. We really appreciate you taking the time to share your experience!
Very Pleased
Karla was Fast, friendly, and professional and answered all my questions. Mark from Build & Bloom
27 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re delighted to hear that Karla was fast, friendly and professional, and took the time to answer all your questions. We’ll be sure to pass your kind words on to her!
Excellent customer service from Jess
Excellent customer service from Jess, highly recommended!
26 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re delighted to hear that Jess provided excellent customer service. We really appreciate the recommendation and will be sure to pass your kind words on to her!
Great service from the directory guys team
Really happy with the service I’ve received so far from The Directory Guys.
Great service from Sian today. She was friendly, professional and really helpful throughout our conversation. Everything was explained clearly, she took the time to answer my questions and made the whole process straightforward.
Really pleased with the service so far and looking forward to seeing the results for my business. Thanks again, Sian. Much appreciated.
Chantelle gave me a call after hours, which I really appreciated and showed how dedicated she was to helping me. She was extremely helpful and took the time to answer all my questions about improving my business, increasing my online visibility and getting better results online. Everything was explained clearly and she was genuinely willing to help.
I also spoke with Nivan today, who was equally helpful. He went through everything quickly and efficiently and got me set up with REVU. He helped me connect my Facebook page for reviews and explained how everything works alongside my Google Business page. The whole process was straightforward and everything was explained really well.
Great service from all of them. I’m very happy with how things are going so far and look forward to continuing to work with the team and hopefully seeing my reviews, ratings and overall online visibility continue to grow.
27 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your fantastic and detailed feedback! We’re delighted to hear you’ve had such a positive experience with Sian, Chantelle and Nivan. It’s great to know they’ve all taken the time to explain everything clearly and provide the support you need.
We really appreciate your kind words and look forward to continuing to support your business and helping your online presence grow!
Nivan was very helpful and positive and…
Ivan was very helpful and positive and patient what some clients really need for confidence with a company
27 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re delighted to hear that Nivan was so helpful, positive and patient. We understand how important that support and reassurance can be, and we’ll be sure to pass your kind words on to him!
Reply from The Directory Guys Ltd UK
Thank you for the fantastic 10/10 rating! We really appreciate you taking the time to share your feedback and are delighted you’ve had such a great experience with us. 😊
Great experience from start to now
Great experience from start to now, have jess as my account manager and she’s a dream to work with. On time, consistent and reliable. That’s how I’d describe her and them 🙌🏽
27 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your fantastic feedback! We’re so pleased to hear you’ve had such a great experience with Jess. It’s wonderful to hear that her consistency, reliability and professionalism have made such a positive impression. We’ll be sure to pass your kind words on to her
Cristina was fantastic to work…
Cristina was fantastic to work with—great communication, very professional, and super smooth from start to finish. Highly recommend.
26 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you for your lovely feedback! We’re delighted to hear that Cristina was fantastic to work with and made the whole process so smooth. Thank you for the recommendation
Hi it's been a good experience for…uwant2drive
Hi it's been a good experience for me,as I have a very good campaign manger ,by the name of Jess and what i like about jess is she has constructive ideas to bring customers in,check that the content is correct, and keep me posted on how Uwant2drive is getting on,Jess is very professional and well driven, thanks for your help.
Franklin uwant2drive
26 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
We’re so pleased to hear that Jess has been providing such great support and keeping you updated on how is progressing. It’s fantastic to hear that her ideas, attention to detail and professionalism have made such a positive impact. We’ll be sure to pass your kind words on to Jess!
Karla has been totally amazing
Karla has been totally amazing, she takes time to explain the progress of my account and areas for possible improvements, she’s also quite the sales lady, give a good blend of information humor and reflective responses to my questions. Much appreciated Karla
26 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your lovely feedback! We’re delighted to hear that Karla has been so helpful, keeping you updated and taking the time to explain everything clearly. It’s great to hear that her knowledge, humour and personality have made such a positive impression!
Nivan is knowledgeable
Nivan is knowledgeable, and polite and helped me understand how to use my review key tag which I think is brilliant.
26 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your fantastic review! ⭐ We’re delighted to hear that Nivan was knowledgeable, polite and took the time to show you how to use your review key tag. Thank you again for taking the time to share your experience with us!
Nivan was extremely helpful and…
Nivan was extremely helpful and explained the process with ease.
26 August 2026
Unprompted review
Reply from The Directory Guys Ltd UK
Thank you so much for your lovely review! We’re delighted to hear that Nivan was extremely helpful and made the process easy to understand. Thank you for taking the time to share your experience with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.