My dog is a rescue and has always had a bit of a sensitive stomach, so getting her into a regular routine (in the poo sense!) hasn’t always been easy. Since giving her one of The Dog Doctors Pr... See more
Company replied
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See what reviewers are saying
I would have given 5 stars but the product I usually buy- pet urine spray has been out of stock for weeks now. I have had to shop elsewhere and buy an alternative as it’s been out of stock for so long... See more
Company replied
Very easy to use … clipped a small clump Of my dog’s hair and posted on Friday .. got email results yesterday !!! SOOO impressed and have a smallish list of red foods to avoid and a similar list of m... See more
Company replied
My springer spaniel pup, Edith, decided eating my flat coated retriever, Hattie’s, poop was a grand new daily game … an amuse bouche with a difference Monitoring her and introducing Dog Doctor... See more
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Company details
- #144 of 160 best companies in Pet Care Store
Written by the company
Ensuring Your Dog's Wellbeing. Natural Products, Treatments & Supplements.
Contact info
160 City Road, EC1V 2NX, London, United Kingdom
- enquiries@thedogdoctors.co.uk
- thedogdoctors.co.uk
4.1
Great
294 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Dog Doctors
Thank you for taking the time to leave a review. We’re really pleased to hear that Urine Stopper as helped to some extent so far!
For best results, it works most effectively when the area is thoroughly cleaned beforehand and used consistently, alongside ongoing training. Every dog is different, so results can vary depending on routine and environment.
If you’d like any further guidance on how to get the most out of the product, our team is always happy to help. Thanks again for your feedback :)
Dog Doctors is great for anal gland…
Dog Doctors is great for anal gland issues) scooting. Have used them regularly. They do work.
3 October 2025
Reply from The Dog Doctors
Hi there, thank you so much for your lovely review! We’re so pleased to hear Scoot Solution has helped with your dog’s anal gland issues. Your support means a lot to us 🐾 Thank you again.
Reply from The Dog Doctors
Hi there, thank you for your feedback. We’re glad to hear the supplement is easy to give! Every dog is a little different, and it can sometimes take up to 4 weeks (or a bit longer) to see results. We’d recommend continuing as directed, and if you’re not fully satisfied after a full trial, you’re covered by our satisfaction guarantee. If you need any help, just drop us a message at enquiries@thedogdoctors.co.uk. Thanks again
Have been using the dog doctors for…
Have been using the dog doctors for some time and have always found them reliable and reasonably priced.My dog suffers with her anal glands so I order the scoot solution for her which really does help as we no longer take her to the vets to have her glands expressed.Would highly recommend this company.
6 October 2025
Reply from The Dog Doctors
Hi there, thank you so much for your lovely review and continued support. We’re so happy to hear Scoot Solution has helped your dog and saved those vet trips. It means a lot to have your recommendation. Thanks again
Works well
My dog likes to eat things he shouldnt do so after brushing his teeth i use the foam spray and you cant smell any nasties afterwards.
2 September 2025
Reply from The Dog Doctors
Hi there, thank you for sharing your experience! We’re so glad to hear the foam spray is helping keep your dog’s breath fresh after brushing. Thanks again
Excellent range of products
Excellent range of products, we purchased the Urine Stopper and Stool Eating deterrent. Definitely value for money. Fast delivery, very easy to order products, easy app to navigate. Excellent service and seller, thank you.
16 September 2025
Unprompted review
Reply from The Dog Doctors
Hi there, thank you so much for your fantastic review! We’re delighted to hear you’re happy with our range of products and that you found everything easy to order and navigate. It’s great to know the Urine Stopper and Stool Eating Deterrent are proving good value too. We really appreciate your support! 🐾
Reply from The Dog Doctors
Hi there, thanks for your review! We’re so glad to hear your order arrived quickly — we always do our best to get tails wagging fast. 🐾
So far not positive results.…
My dogs has had either very soft or loose poo and it still scooting and licking.
1 September 2025
Reply from The Dog Doctors
Hi there, thanks so much for taking the time to leave us a review. Every dog is different, and with Scoot Solution it can sometimes take up to 4 weeks (or a little longer) before you start to see results. We’d recommend keeping going with the supplement to give it the best chance to work.
If after fully trialling it you’re still not happy, don’t worry — you’re covered by our satisfaction guarantee. And of course, if you’ve got any questions along the way, just drop us a message at enquiries@thedogdoctors.co.uk
— we’re always happy to help.
Thanks again for your feedback
The company is in administration
Swift delivery and good customer service.
1 September 2025
Unprompted review
Reply from The Dog Doctors
Hi thanks for taking the time to leave your review. Many thanks
The spray I bought to stop my dog…
The spray I bought to stop my dog peeing everywhere doesn’t work!
29 April 2025
Reply from The Dog Doctors
Hi there, thanks for taking the time to leave your feedback. Urine Stopper must to be used generously and consistently to ensure the enzymes are broken down to help stop repeat marking. The area must be thoroughly cleaned between each use.
Please let us know if you have any questions about the product and if you have tested the product fully and wish to get a refund, please let us know by email enquiries@thedogdoctors.co.uk so we are able to start processing this for you. Thanks
Scoot solution really works!
I have been using scoot solution for my cocker spaniel for some time. Weve had no more trips to the vet for anal gland treatment.
29 August 2025
Unprompted review
Reply from The Dog Doctors
Hi there, thank you for your review :) We love hearing from our lovely customers!
Reply from The Dog Doctors
Hi there, thanks so much for taking your time to leave your review on our Anti - Chew Spray. We hope we can continue to help you pup in the future with our other products too! Thank you
i do not think that this spray is…
i do not think that this spray is providing anything relevant to my dog. it does not stop him from marking.
21 July 2025
Reply from The Dog Doctors
Hi, thanks for taking the time to leave your feedback. Urine Stopper must to be used generously and consistently to ensure the enzymes are broken down to help stop repeat marking. The area must be thoroughly cleaned between each use.
Please let us know if you have any questions about the product and if you have tested the product, please email enquiries@thedogdoctors.co.uk. Thanks
Good firm
Good, prompt service. Immunity skin support chews purchased on behalf of a friend who's dog has skin irritation. She had been given some to try and felt they were helping, so wanted to continue the treatment.
12 July 2025
Unprompted review
Reply from The Dog Doctors
Hi there, thank you for taking the time to leave your review. We are so pleased to hear you found Immune Support to help elevate allergies . Thanks again
Tummy Settler/tonic is a life saver
Tummy Settler/tonic is the best product I've used. I have a Romanian rescue who's come with a multitude of health issues, worse one is gastrointestinal.
I give him the settler when he frantically eats grass or vomits & he's right as rain half an hour after. You can literally see the discomfort leave his eyes. Nothing I've tried works as well as this brand. Long may it continue!!
14 July 2025
Unprompted review
Reply from The Dog Doctors
Hi :) Thank you so much for leaving your review. We are so pleased you found our Tummy Settler for your rescue. We love hearing of these stories.
Anti chew spray and urine stopper spray
I ordered the anti chew spray and urine stopper spray, both did an excellent job and solved the problem. The service I received was also very good.
30 April 2025
Unprompted review
Reply from The Dog Doctors
Hi there, thank you for taking the time to leave your review. We love hearing from our new customers :) Thanks again
Reply from The Dog Doctors
Thanks for taking the time to leave your review :) we love hearing from our lovely customers!
UPDATED Caveat emptor - Let the buyer beware
Update 1st June 2025 : no update / refund from Dog doctors.
However successful Charge back from visa, full amount refunded.
Update - 7th May 2025
No resolution, no goods, no update, no refund.
Order placed and charged on 25th Feb.
At this point, I’m starting to question whether this company even exists.
A chargeback has been issued, which will result in additional fees for the merchant—likely costing them more than the original charge.
Hello Everyone,
We placed an order for several items to be delivered to Ireland on February 25th. However, nothing ever arrived. After requesting a refund, we were told the order had been "refused." This is not true— we have a CCTV system, and according to the online tracking information, it advised it was a refusal. It did not arrive to us, so how can we refuse it? Plus, why would we when we ordered it. We sought location, etc from customer service.
We suspect the package was not sent to the correct address, even though I provided the correct details, including a contact number. To be honest, the customer service team has been less than helpful, and we are now in the process of issuing a chargeback due to their failure to address the situation properly. Their response has been nothing short of incompetent.
Update 20th April 2025: Customer services were in contact to advise the above Trustpilot review was incorrect (which is untrue) and to asked if we gave the correct address. As we all know, Apple Pay has a default address for all online ordering and auto-populates the addresses. Again, the incompetent customer care is more inclined to blame the customer and find fault. Rather than investigate their end. E.g., dispatch address printed on label. Shipping company used. All shipping/scanned locations.
Message to Customer Care: Stop Digging
18 April 2025
Unprompted review
Reply from The Dog Doctors
Hi there, thank you for taking the time to leave your review. We are very sorry for the experience you have had and the frustration caused. Customer service is something we pride ourselves on, we will ensure we get to the bottom of your order. Due to using a third party courier we have to wait for information from them before we are able to move forward with any refund. We are awaiting clarification from them on the 'refused' status of this order. We absolutely understand your concern and want to get to the bottom of what’s happened so you can successfully receive your products. Thanks again
Happy Mummy
I love this product it works well on my dogs ,this is my second lot ,like to have some in the cupboard ready .i would say if your dog has an upset stomach try it ,
31 March 2025
Reply from The Dog Doctors
Thanks for taking the time to leave your review about Tummy Settler. We love hearing from our customers!
Coprophagia
Coprophagia
The Dog Doctors site is very useful but unfortunately the tablets recommended for my dog's coprophagia have not stopped the problem. I have been administering them for approx 10 days so hopefully there is still time as Dog Doctors say 2 weeks.
31 March 2025
Reply from The Dog Doctors
Hi there, thanks so much for taking the time to leave your review. Depending on your dogs specific situation, the chews can sometimes take up to 4 weeks to see the desired effects. Keep administering the chews with no breaks and please get back in touch if you still have not seen the desired results. Thank you
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