My dog is a rescue and has always had a bit of a sensitive stomach, so getting her into a regular routine (in the poo sense!) hasn’t always been easy. Since giving her one of The Dog Doctors Pr... See more
Company replied
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See what reviewers are saying
I would have given 5 stars but the product I usually buy- pet urine spray has been out of stock for weeks now. I have had to shop elsewhere and buy an alternative as it’s been out of stock for so long... See more
Company replied
Very easy to use … clipped a small clump Of my dog’s hair and posted on Friday .. got email results yesterday !!! SOOO impressed and have a smallish list of red foods to avoid and a similar list of m... See more
Company replied
My springer spaniel pup, Edith, decided eating my flat coated retriever, Hattie’s, poop was a grand new daily game … an amuse bouche with a difference Monitoring her and introducing Dog Doctor... See more
Company replied
Company details
- #144 of 160 best companies in Pet Care Store
Written by the company
Ensuring Your Dog's Wellbeing. Natural Products, Treatments & Supplements.
Contact info
160 City Road, EC1V 2NX, London, United Kingdom
- enquiries@thedogdoctors.co.uk
- thedogdoctors.co.uk
4.1
Great
294 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Ordered treats for my dog and she’s so…
Ordered treats for my dog and she’s so happy 😁
Very quick delivery 📦
Definitely order again
16 October 2024
Unprompted review
Reply from The Dog Doctors
Hi there, thanks very much for leaving your lovely review. We love hearing from our wonderful customers :)
Product didn’t work despite…
Product didn’t work despite consistently using as insteucted
30 September 2024
Reply from The Dog Doctors
Hi, thank you for taking the time to leave your review. We're sorry to hear that the product didn't work for your dog. Our products are natural remedies, and we understand that they may not be equally effective for every dog and there are other factors to consider. That's why we offer a 60-day money-back guarantee, allowing you to trial the product risk-free. We've sent you an email to initiate this process, so please keep an eye out for it. Thanks again.
No hassle great product
24 September 2024
Reply from The Dog Doctors
Thank you for taking the time to leave your review. We appreciate hearing from our customers. Thanks again
5 stars
I had a problem with my Delivery and it was resolved so quickly, smoothly and efficiently , I hardly had time to blink.
Thank you Daniel.
And thanks to the Cologne my little JR is now trailing a lovely smell.
24 September 2024
Reply from The Dog Doctors
Hi :) Thanks for taking the time to leave your feedback on our customer service and product. We love hearing from our lovely customers!
I bought this because my 3 year old…
I bought this because my 3 year old springer wouldn’t leave an insect bite wound on her leg and kept licking/ biting it so it wouldn’t heal. Had to put quite a generous spray over the wound area and reapply regularly but within 24 hours she had got the hang of it and left it alone to heal. Beware even after washing your hands thoroughly it still li gets under nails. It truly tastes yuk.
23 September 2024
Reply from The Dog Doctors
Hi there, thanks so much for taking the time to leave your feedback. We are pleased to hear the product helped heal your springer's bite. Thanks again
Comfort for my dogPrompt delivery
Prompt delivery. Fern's no loner scooting & her pooh's are more sokid.
29 September 2024
Unprompted review
Reply from The Dog Doctors
Hi there, thanks so much for taking the time to leave your review. We love hearing from our wonderful customers!
Less severe itching after several…
Less severe itching after several months of use, but still a bit of itching!
29 August 2024
Reply from The Dog Doctors
Hi there, thanks for taking the time to leave your review. We are so pleased to hear there is less severe itching. Thanks again
Fantastic product
Fantastic product, I’ve used for all of my dogs and it’s the only thing that has worked!
I ordered one this week and when it arrived it was damaged, I emailed Daniel who responded quickly even though it’s a Sunday, they are sending me a replacement. Absolutely fantastic customer service, thank you
8 September 2024
Unprompted review
Reply from The Dog Doctors
Hi, thanks for leaving your feedback, we are pleased to hear you are happy with our products and service. Thanks again
No way to rectify incorrect delivery address
I have updated my original review in light of the quick response from Dog Doctors to my email rectifying the delivery address.
Thank you for your excellent customer care.
My original review;
I had a made an order. There was no option to select a delivery address that was different from the card address ( unlike Amazon ). There seems to be no way to rectify or change the delivery address. In order to track your order it requires you to download another App ( 3rd party ) that requires registering with more of your personal data.
7 September 2024
Unprompted review
Reply from The Dog Doctors
Hi there, please can you email enquiries@thedogdoctors.co.uk with more details about your issue and so we can rectify it for you. In the checkout process you are able to add a delivery address. Thanks
Product did not work at all .
Product did not work for my dog but I know it has worked perfectly for many other dogs but sadly not my little chewer.
But because it was not effective for our dog. We have been offered a full Refund
I still believe that this would still be 100% for many other dogs.
20 August 2024
Reply from The Dog Doctors
Hi, thank you for taking the time to leave your review. We're sorry to hear that the Anti-Chew Spray didn't work for your dog. Our products are natural remedies, and we understand that they may not be equally effective for every dog and there are other factors to consider. That's why we offer a 60-day money-back guarantee, allowing you to trial the product risk-free. We've sent you an email to initiate this process, so please keep an eye out for it. Thanks again.
Great results from the scoot chews
Great results from the scoot chews, my dogs love them, I have 2 frenchies and no more scooting bottoms!
Easy ordering and fast delivery!
2 August 2024
Unprompted review
Reply from The Dog Doctors
Thanks for your review :) we love hearing from our lovely customers!
Reply from The Dog Doctors
Hi there thanks for taking the time to leave your review, we are pleased to hear you are happy with our service :)
Delivery was very fast.
Delivery was very fast.
The Coprophagia soft chews at present arn't working but my puppy has only had them for two weeks. Hope they work soon.
25 July 2024
Reply from The Dog Doctors
Thank you for taking the time to leave your review. We love hearing from our lovely customers. You should see results from 3-4 weeks, if the individual situation of your dog is particularly bad then it can take a little longer to see results. Please get in contact on enquries@thedogodcotors.co.uk if you have any questions. Thanks again
Service and delivery excellent
Service and delivery excellent. Unfortunately neither of our normally greedy dogs will touch the breath fresheners!
Not your fault.
23 July 2024
Reply from The Dog Doctors
Hi there, thanks for taking the time to leave your review. Due to Fresh Breath being full of so many different natural ingredients to combat dental hygiene in dogs, for some dog's it is not their favourite treat! Try masking in other food, or alternatively crumble over their yummy food!
Good price
Good price, quick delivery and the product is helping my little pug to not scoot.
23 July 2024
Reply from The Dog Doctors
Great to hear of your results with our Scoot Solution. Thanks for taking the time to leave your review!
Excellent products and service
Excellent products and service. Like the anti flea which is a support with puppies!
22 July 2024
Reply from The Dog Doctors
Thanks so much for your review, we really appreciate hearing from our lovely customer! We are glad to hear of your experience with our product. Thanks again
Very good product and prompt delivery
Our order was delivered only a couple of days after ordering and the herbal flea treatment did an excellent job on our two dogs and smells good too.
26 July 2024
Unprompted review
Reply from The Dog Doctors
Hi there, thank you for taking the time to leave your review. We are pleased to hear your experience with our Herbal Flea Spray!
Bought the Anti-Chew Spray and it…
Bought the Anti-Chew Spray and it didn't work. Tried on all types of surfaces and didn't work on any.
3 August 2024
Unprompted review
Reply from The Dog Doctors
Thanks for taking the time to leave your feedback. We are sorry to hear of your experience with Anti Chew. We have emailed you personally regarding a refund for your product. Thanks again
Stop chewing product
Product was quick to be delivered but unfortunately didn't work to help stop our pup chewing
20 July 2024
Reply from The Dog Doctors
Hi there, thank you for taking the time to leave your feedback. We are sorry to hear your results with Anti chew. In some cases continuous and generous amounts must be applied and over a few month period to ensure the habit is broken. We offer a money back guarantee if you wish to return the item please email enquiries@thedogdoctors.co.uk.
Customer Service excellent
Customer Service excellent
Thsnk you
Will definitely be buying more products from you soon
27 June 2024
Reply from The Dog Doctors
Hi there, thank you for leaving your review. We absolutely love hearing from our wonderful customers! We are excited to see how else we can help you and your pup. Thanks again
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