The Dog Doctors Reviews 

294
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My dog is a rescue and has always had a bit of a sensitive stomach, so getting her into a regular routine (in the poo sense!) hasn’t always been easy. Since giving her one of The Dog Doctors Pr... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars but the product I usually buy- pet urine spray has been out of stock for weeks now. I have had to shop elsewhere and buy an alternative as it’s been out of stock for so long... See more

Company replied

Rated 5 out of 5 stars

Very easy to use … clipped a small clump Of my dog’s hair and posted on Friday .. got email results yesterday !!! SOOO impressed and have a smallish list of red foods to avoid and a similar list of m... See more

Company replied

Rated 5 out of 5 stars

My springer spaniel pup, Edith, decided eating my flat coated retriever, Hattie’s, poop was a grand new daily game … an amuse bouche with a difference Monitoring her and introducing Dog Doctor... See more

Company replied

Company details

  1. #144 of 160 best companies in Pet Care Store

Written by the company

Ensuring Your Dog's Wellbeing. Natural Products, Treatments & Supplements.


Contact info

4.1

Great

TrustScore 4 out of 5

294 reviews

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4.1

All reviews

(294)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Urine stopper.It does just what it says…

Urine stopper.It does just what it says on the bottle. My little pee pot was unstoppable but now he's definitely going outside 99% of the time for pee time. The 1% is down to me forgetting to spray where he goes regularly.
I highly recommend. Thank you the dog doctor

25 June 2024
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Reply from The Dog Doctors

Hi! Thank you so much for taking the time to leave your feedback! We are so pleased Urine Stopper is helping you and your pup. Thanks again

Rated 5 out of 5 stars

Flea spray

The product is very good .dog don't mind it either .

19 June 2024
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Reply from The Dog Doctors

Hi, thank you for taking the time to leave your feedback on our Herbal Flea Spray, we are glad to hear you and your dog are enjoying the product! Thanks again

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Anti chew spray has helped, more on the soft furniture than wood but still has helped. As another review said when you spray it you do need to make sure non of it touches your hands and air the room as you can taste the bitterness. It doesn't take long to go.
We haven't really needed the urine stopper but it has a lovely ginger smell so have used it on our mats.

27 June 2024
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you for your reviews. We love hearing from our wonderful customers and the stories of your pups! Thank you again

Rated 1 out of 5 stars

They do not honour full refunds

Bought some very expensive coprophagia chews that did not work. They purport to give full refunds but was not reimbursed for the original £3.99 P&P with my initial order and had to further cough up another £3.69 to return a product that didn't work which they dont refund either! Utterly appalling customer service. Very misleading with their Machiavellian manoeuvres. Don't bother buying from them unless you are prepared to be completely ripped for products that do not work as you will not not receive a full refund as promised.

24 June 2024
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your feedback.

We are sorry the Coprophagia Soft Chews did not work for your dog. Here at The Dog Doctors we believe that just as for us, dog's are on their own individual health journey and the time desired results are seen can vary. We do everything we can to keep product costs as low as possible for dog owners and to help reduce expensive vet bills throughout the lifetime of dogs.

As per our returns policy we do not pay for postage costs on returns. Many companies are unable to do so.
As a small independent U.K business we have to ensure we stick to our policies to ensure we are able to continue to keep our product prices as low as possible for our lovely customers, and to ultimately help as many dogs as we possibly can with our natural healthcare solutions. This is our mission here at The Dog Doctors.

We are sorry you have not had a good experience, we hope to be able to help you and your dog in the future. Thanks again

Rated 5 out of 5 stars

The anti scoot anal glands tablets have…

The anti scoot anal glands tablets have been brilliant for both my pug and pugalier. Since using this product we’ve not had to have a single trip to the vets to have their glands expressed. So although they may appear expensive it’s actually saved me so much money as I was having a trip to the vets every 6 weeks! And the dogs are relieved they don’t have to keep going as the procedure to express is not pleasant for them. I’m so glad I found this product. I would definitely recommend but make sure you give correct dose for the size of your dog.

17 June 2024
Unprompted review
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Reply from The Dog Doctors

Hi there, thanks so much for leaving your review. We are so pleased to hear your results with Scoot Solution and there are no more trips to the vets! Thank you again

Rated 1 out of 5 stars

My dog has had the hole tub and he is…

My dog has had the hole tub and he is still scratching his bum across the floor so they don't work I won't waste any more money on them and will not buy from the dog doctor ever again

20 May 2024
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review. We are sorry that the anal gland treatment has not worked for your dog. Here at The Dog Doctors we believe that each dog has their own individual health situation and the time taken to see desired results can vary from dog to dog. We would recommend continuing to take Scoot Solution to see results. If this is not an option, we offer a money back guarantee so please email us if you would like us to honour this. Thanks again

Rated 5 out of 5 stars
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review. We love hearing from all the happy dogs and pawparents! Thanks again

Rated 5 out of 5 stars

The flea spray for dogs smells nice &…

The flea spray for dogs smells lovely
& hopefully will prove to be most effective. So good that it’s a natural spray too with no harmful chemicals.

22 May 2024
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Reply from The Dog Doctors

Hi there, thank you so much for taking the time to leave your review and choosing natural dog healthcare for your dog. Thanks again

Rated 5 out of 5 stars

Great supplement for my dog

Good product and has really helped with my Jack Russels anal gland issue. Good price and delivered within 3 days of order, excellent . This is my second order of this product and is working well.

20 May 2024
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Reply from The Dog Doctors

Thanks so much for taking the time to leave your review on our delivery and product. We are pleased to hear Scoot Solution is helping your Jack Russel. Thanks again

Rated 3 out of 5 stars

Anti Chew Spray works - but has awful odour

My elderly 12 year old dog likes to lick certain patches of skin near his tail . I bought the Dogs Doctor Anti Chew Spray not convinced it would work, but it proved to be a brilliant chew deterrent .
Unfortunately the problem with the spray is the strong odour it leaves. The spray smells very strong when you put it on, so I tried wearing a mask when applying it. The odour lingered in the house, and worsened when the spray was reapplied. It became too strong to tolerate, and triggered my asthma . I would only apply this spray outside, and even then only as an emergency temporary measure if my dog had a severe chew area that needed help to heal.

22 May 2024
Unprompted review
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Reply from The Dog Doctors

Hi there, thanks for taking the time to leave your feedback. We are so pleased the Anti-Chew Spray has worked for your dog. We have not experienced this odour with our Anti-Chew Spray before, we are unsure where this would be coming from. We do have an alternative deterrent for dog's licking which could be great for you.

https://thedogdoctors.co.uk/products/aloe-vera-hot-spot-foam. This smells of Tea Tree Oil and Aloe Vera. If you have any questions on this product please email enquiries@thedogdoctors.co.uk

Thank you

Rated 5 out of 5 stars

good product and quick delivery good…

good product and quick delivery good communication

22 April 2024
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review. As an independent UK business we really appreciate it and love hearing from our lovely customers! Thanks again

Rated 3 out of 5 stars

My poorly dog

Bought 2 products from dog doctors,tried them unfortunately both didn’t agree with my dog,she started to itch very badly and scoot more than before so stopped using them

25 April 2024
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your feedback.

We have emailed your personally for more info on the itching from Tummy Settler, it is made of 2 ingredients Montmorillonite and Activate Attapulgite which are mineral clays.

As you only purchased Scoot Solution 3 weeks ago there is still time for the product to work for your pup :) Usually results are seen from 2-4 weeks, however this can be longer depending on the individual health of your dog. Please get back in touch so we can assist on your pup's wellness journey! Thanks again

Rated 5 out of 5 stars

Great service and product

Great service and product. Highly recommend.

23 April 2024
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Reply from The Dog Doctors

Hi, thanks so much for taking the time to leave your review. We love hearing from our lovely customers! Thanks again

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly, was well packed, updated me regularly

19 April 2024
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your feedback about our service. Thank you again

Rated 5 out of 5 stars

We have a Labrador who from the day we…

We have a Labrador who from the day we picked her up she has eaten her poo, we looked on line as you do and tried pineapple which worked for a while but was not very reliable. the vets tablets were very expensive and absolutely useless. Then on line i came across THE DOG DOCTORS web site and found COPROPHAGIA SOFT CHEWS which stop dogs eating poo although quite expensive the reviews were positive so we bought the smallest tub just encase they did not work but they did work our dog after pooping does not go any where near it,And thats why i gave 5 stars

1 April 2024
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review. We love hearing from our customers and of their own personal experiences with their dogs. We are so pleased you found the Coprophagia Soft Chews for your Labrador :) Thanks again

Rated 5 out of 5 stars

Easy to order great products good price…

Easy to order great products good price my dogs love them

26 February 2024
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Reply from The Dog Doctors

Hi, thank you for taking the time to leave your review :) We are happy to hear your feedback on your experience. Any questions or queries you have on any of our products please do not hesitate to get in touch. Thanks again

Rated 5 out of 5 stars

Happy dog

It done what it said it would do very happy with product

26 February 2024
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your feedback on our Scoot Solution soft chews. Anything else you need or any advice for your dog please do not hesitate to get in touch. We are always happy to help! Thanks again

Rated 5 out of 5 stars

Scoot Solution

We ordered Scoot Solution and the early indictions are positive to the extent that we have placed a regular order. Our dog's scooting has not gone completely but seems much improved. Dog Doctors have been very efficient in processing and despatching orders.

19 February 2024
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Reply from The Dog Doctors

Hi there, thanks so much for taking the time to leave your review. We love to hear from our customers about the results they have been seeing. Thanks again

Rated 1 out of 5 stars
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Reply from The Dog Doctors

Hi, thank you for taking the time to leave your feedback. We have contacted you directly to see how best we can help your dog.

Our products work differently on different dogs depending on their specific situation. That is why we offer a 60-day money-back guarantee, so you are able to trial it fully and if the remedy still does not work for your specific dog, you are able to get your money back.

Urine Stopper needs to be used generously and consistently to ensure the enzymes are broken down to help stop repeat marking. The area must be thoroughly cleaned between each use.

Thanks again

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