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The Experience Golf Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, describing them as professional, friendly, and highly organized. Many highlight the seamless execution of their holidays, noting that every detail, from tee times to transportation, was meticulously handled, allowing them to fully enjoy their trips. The user experience is frequently described as outstanding, with many feeling pampered and well-cared for throughout their journey. The locations and golf courses provided are also a significant source of satisfaction, with many considering them top-tier and offering magnificent views. However, some customers also noted occasional issues, such as a perceived lack of organization for certain groups or unfamiliarity of caddies with specific courses. A few people were also dissatisfied with the service at one particular hotel and a charge for an additional transfer service.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff. Reviewers consistently praised the team for... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the exceptional... See more

Holidays

Clients share positive opinions on holidays, describing them as exceptional and memorable, often exceeding... See more

User experience

Consumers consistently report highly positive experiences, often describing them as "amazing" and... See more

Location

People report positive experiences with location. Customers were delighted to be reacquainted with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard wh... See more

Company replied

Rated 5 out of 5 stars

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great room... See more

Company replied

Rated 5 out of 5 stars

The very pleasant leadership and organizational skill of Deborah and Steve was amazing. Things operated like clockwork even though there were 40 "guests" to coordinate. Nothing to criticize but mayb... See more

Company replied

Rated 5 out of 5 stars

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Cours... See more

Company replied


Company details

  1. #48 of 149 best companies in Tour operator
  2. #2 of 2 best companies in Golf course

Written by the company

The Experience Golf guarantees tee times with luxury, fully managed tour programs across some of the most iconic and beloved golf courses in Scotland, Ireland and England, including St Andrews legendary Old Course. The Experience Golf is a long standing Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. The Experience Golf has an established partnership with St Andrews Links Trust dating back to 1995. Since we first started, we have helped thousands of golfers to create their own memories at the Home of Golf through our luxury golf vacation packages. Within our partnership, The Experience Golf has been appointed an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. This means we are one of the very few suppliers who are able to provide guaranteed tee times for the Old Course.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Outstanding Experience!From the driver picking us up in…

From the driver picking us up in Edinburg to dropping off at the Rusuck Hotel in St. Andrews. The hotel was fantastic and each day we were prepared to GO! Did not worry about a thing!

20 May 2024
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Reply from The Experience Golf

Thank you so much Mark; we are thrilled to hear about that you have given us a 5* review on your experience with us. We hope to see you on the course again soon!

The Experience St Andrews team

Rated 5 out of 5 stars

The perfect golf teip

The experience was perfect because your company did exactly what you told us we could expect….but you exceeded our expectations with a great staff. Our drivers were fantastic and it was a first class trip!

29 April 2024
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Reply from The Experience Golf

Thank you so much for your lovely review James! We are thrilled to hear that you enjoyed your experience with us. We will pass on your kind words to the rest of the team, also.

The Experience St Andrews team

Rated 5 out of 5 stars

The daily use of the spa and breakfast

The daily use of the spa and breakfast. Spa & Breakfast people were amazing

7 May 2024
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Reply from The Experience Golf

Thank you for your positive feedback on your recent trip with us William! We hope to welcome you back in the future.

The Experience St Andrews team

Rated 5 out of 5 stars

Well planned out and completely well…

Well planned out and completely well done. Neal was great he is an asset to your company.

13 May 2024
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Reply from The Experience Golf

Thank you for sharing your thoughts on your recent experience with us. We will be sure to pass on your kind words to Neal, and we very much hope you can join us again in the future.

The Experience St Andrews team

Rated 5 out of 5 stars

Philly trip to St Andrews

Everything ran like clockwork. The only thing I can say that I myself would do different is to have a day off from golfing mid week, eg. 2 days golf, one day off 2 days golf, I am old and can’t hang with the younger guys.

13 May 2024
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Reply from The Experience Golf

Such a lovely note Lou - thank you so much, and we are overjoyed to hear the everything ran smoothly. We hope to see you on the course again in the future!

The Experience St Andrews team

Rated 5 out of 5 stars

Exceptional coordination and aware of…

Exceptional coordination and aware of detail to make everything just a great experience!

5 May 2024
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Reply from The Experience Golf

Hi Peter, thank you for taking the time to leave a lovely review, after your recent experience with us! We do hope you can join us again the future.

The Experience St Andrews team

Rated 5 out of 5 stars

Great service

The drivers and on-site personnel were timely, friendly, and provided great service.

21 April 2024
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Reply from The Experience Golf

Thank you for taking the time to share your thoughts on your recent experience with us, Craig; we hope to welcome you back to St Andrews again soon!

The Experience St Andrews Team

Rated 5 out of 5 stars

Best Golf Travel Experience!!

Everything ran on time. The hosts/drivers that we had were all great. Steve, however, was the best! He was a great conversationalist and was really passionate about creating a great trip/experience for my group. He provided us with dinner recommendations in St. Andrews, kept clubhouses open for a post-round pint if we wanted one, provided some hidden Scottish treats we would have never had, dropped us off at dinner spots and made sure our clubs made it back to the hotel, and was genuinely enthusiastic about our experiences. This was a once in a lifetime experience and I can say The Experience “knocked it out of the park” to use a baseball reference. Fully recommend and worth the money!

18 April 2024
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Reply from The Experience Golf

Thank you for sharing your thoughts on your recent experience with us. We will be sure to pass on your kind words to Steve, and we very much hope you can join us for another Scottish experience again!

The Experience St Andrews team

Rated 5 out of 5 stars

Everything

Everything. Mostly the poeple

21 April 2024
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Reply from The Experience Golf

Thank you so much Samuel; we are thrilled to hear about that you have given us a 5* review on your experience with us. We hope to see you on the course again soon!

The Experience St Andrews team

Rated 5 out of 5 stars

Top notch

Top notch! Great value, hotel, food, and golf experience.

22 April 2024
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Reply from The Experience Golf

Such a lovely note Corey - thank you so much, and we are overjoyed to hear about that you enjoyed your experience with us. We hope to see you on the course again in the future!

The Experience St Andrews team

Rated 5 out of 5 stars

Great hotel

Great hotel, location, hotel staff was courteous and helpful

7 April 2024
The Experience Golf logo

Reply from The Experience Golf

Thank you for your feedback on your recent trip to St Andrews! We hope to welcome you back in the future.

The Experience St Andrews team

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