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The Experience Golf Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, describing them as professional, friendly, and highly organized. Many highlight the seamless execution of their holidays, noting that every detail, from tee times to transportation, was meticulously handled, allowing them to fully enjoy their trips. The user experience is frequently described as outstanding, with many feeling pampered and well-cared for throughout their journey. The locations and golf courses provided are also a significant source of satisfaction, with many considering them top-tier and offering magnificent views. However, some customers also noted occasional issues, such as a perceived lack of organization for certain groups or unfamiliarity of caddies with specific courses. A few people were also dissatisfied with the service at one particular hotel and a charge for an additional transfer service.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff. Reviewers consistently praised the team for... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the exceptional... See more

Holidays

Clients share positive opinions on holidays, describing them as exceptional and memorable, often exceeding... See more

User experience

Consumers consistently report highly positive experiences, often describing them as "amazing" and... See more

Location

People report positive experiences with location. Customers were delighted to be reacquainted with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard wh... See more

Company replied

Rated 5 out of 5 stars

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great room... See more

Company replied

Rated 5 out of 5 stars

The very pleasant leadership and organizational skill of Deborah and Steve was amazing. Things operated like clockwork even though there were 40 "guests" to coordinate. Nothing to criticize but mayb... See more

Company replied

Rated 5 out of 5 stars

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Cours... See more

Company replied


Company details

  1. #48 of 149 best companies in Tour operator
  2. #2 of 2 best companies in Golf course

Written by the company

The Experience Golf guarantees tee times with luxury, fully managed tour programs across some of the most iconic and beloved golf courses in Scotland, Ireland and England, including St Andrews legendary Old Course. The Experience Golf is a long standing Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. The Experience Golf has an established partnership with St Andrews Links Trust dating back to 1995. Since we first started, we have helped thousands of golfers to create their own memories at the Home of Golf through our luxury golf vacation packages. Within our partnership, The Experience Golf has been appointed an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. This means we are one of the very few suppliers who are able to provide guaranteed tee times for the Old Course.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

I recently went on a 7-day Scotland…

I recently went on a 7-day Scotland golf tour with The Experience Golf. The service was generally good, and the trip was well organized. The accommodations at Marine Troon and Rusacks were nice, and the transport was comfortable. The team, including Iain, was professional and attentive. It wasn't perfect, but it was still enjoyable. Overall, a solid experience worth considering if you're planning a golf trip to Scotland. 3 stars.

19 October 2024
Unprompted review
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Reply from The Experience Golf

Hi there! Thank you so much for leaving a review of your recent trip to Scotland. Please feel free to send any further feedback to enquiries@theexperiencegolf.com and we will be sure to take this on board.

Rated 5 out of 5 stars

It was a great experience.

It was a great experience.
The 5 golf courses that i played on is very memorable for me. The hotel that i stayed in is clean and convenient. The breakfast is the best.
Transport is on time.

1 September 2024
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Reply from The Experience Golf

Such a lovely note here, Chee - thank you so so much, and we are overjoyed to hear about your end-to-end experience! We very much look forward to welcoming you back to the golf courses in the future.

Rated 5 out of 5 stars

Scotland/ireland

Very well organized, great communication, great value for the price. All properties were wonderful.

26 August 2024
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Reply from The Experience Golf

Thank you for leaving a glowing review of your recent trip with The Experience Golf! We hope to welcome you back soon.

Rated 5 out of 5 stars

Absolutely Perfect

The entire trip was well planned out and ran according to schedule every day. Our drivers were attentive and always early to pick us up. The course line up was amazing and we were even able to adjust a few things Truly a great experience

2 October 2024
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Reply from The Experience Golf

This is lovely to hear, Dennis! We are so glad you had a perfect experience with us. We hope to see you again in the future.

Rated 4 out of 5 stars

Transportation was very promp

Transportation was very prompt, very organized.

20 August 2024
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Reply from The Experience Golf

Thank you for leaving a review of your recent experience with us, Lawrence! We hope to welcome you back to the golf course soon.

Rated 5 out of 5 stars

The most amazing golf experience of my…

The most amazing golf experience of my lifetime. Your staff has always been the best!!! I have always enjoyed the personal interaction with staff members while driving from hotel to golf course or just standing around chatting before and after rounds. You are all truly the best!

1 September 2024
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Reply from The Experience Golf

Such kind words Pat, thank you so much! We're thrilled to hear that the Experience team looked after you so well - we hope to see you again soon!

Rated 5 out of 5 stars

We appreciated the flexibility in…

We appreciated the flexibility in setting up courses and the arranged dinners. Upon arrival we met Steve our driver for the week. He was helpful, timely, and friendly. Steve helped make the week trip special.

6 October 2024
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Reply from The Experience Golf

This is great to hear, Waldo, and we'll be sure to pass on your kind words to Steve! We hope to welcome you back soon.

Rated 5 out of 5 stars

Everything was fantastic

Everything was fantastic! Exceed my expectations, the schedule was very good, the hotel, and the Golf courses we played. It was really wonderful.

25 August 2024
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Reply from The Experience Golf

Thank you for sharing your kind words on your recent experience with us, George! We really enjoyed having you and hope to welcome you back in the future.

Rated 5 out of 5 stars

Top knotch in every way

Top knotch in every way.

Friendly, timely, and perfect.

Couldn’t ask for more.

12 September 2024
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Reply from The Experience Golf

Thank you for taking the time to review your experience with us, Justin - fingers crossed we'll see you out on the course again soon!

Rated 5 out of 5 stars

Great accommodations and busing…

Great accommodations and busing service. Great courses. Tee times were a little difficult. Thank you

13 August 2024
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Reply from The Experience Golf

This is so lovely to hear, Stephen - we're so glad you had such an incredible experience with us! We hope to welcome you back in the future.

Rated 5 out of 5 stars

I recently experienced a 7 day Scotland…

I recently experienced a 7 day Scotland golf tour via The Experience and was exceptionally impressed by the service provided by The Experience team. I have had three different people ask me about our trip as they are seriously considering a similar trip next summer. I have recommended The Experience to all of them. I can’t think of how the trip could have been made any better than it was.

The experience we had on this trip will never be forgotten and is among the most memorable experiences in my life.

26 August 2024
Unprompted review
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Reply from The Experience Golf

Thank you for reviewing your recent experience with us, Nick; it's so lovely to hear that you had a wonderful time and we really appreciate your recommendations! We hope to welcome you back to one of our tours in the near future.

Rated 5 out of 5 stars

First Class Tour

Just a quick note to let you know how impressed I was with "The Experience, West Coast Signature Tour". The tour was exceptionally well organized and first class the whole way! I particularly want to recognize Iain MacCallum. Iain was incredibly conscientious and tireless in making sure that all our needs were met. The accommodations (Marine Troon and Rusacks) were excellent. All of our tee times were premium! Especially the Old Course at 10am! The tour bus that we traveled in was luxurious and spotless. The other "The Experience" employees were also very professional and accommodating especially Lindsay.

Thanks for making our golf experience in Scotland a truly memorable one!

25 August 2024
Unprompted review
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Reply from The Experience Golf

Thank you for sharing your kind words on your recent experience with us, Gregg! We really enjoyed having you all and hope to welcome you back to St Andrews again!

Rated 5 out of 5 stars

From the first phone call to the last…

From the first phone call to the last bus ride Iain and The Experience team is absolute first class. The organization of details to the itinerary were executed perfectly. They even took care of an add-on golf course to add to the bucket list.
A MUST use company if wanting a Scotland bucket list trip!!!

24 August 2024
Unprompted review
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Reply from The Experience Golf

This is so lovely to hear Dennis; we truly appreciate you taking the time to review your recent experience with us. We hope to welcome you back to Scotland soon!

Rated 5 out of 5 stars

Golf Trip

First class in all respects.

19 April 2024
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Reply from The Experience Golf

Thank you for reviewing your experience with us, Ross. We hope to see you back on the course again soon!

Rated 5 out of 5 stars

Trip of a Lifetime!

We had a trip of a lifetime with a large group. Corinne and her team made sure that both golfers and non-golfers had a first class experience. When I go back to Scotland, the only way will be with "The experience at St. Andrews". They handled every detail of our trip and exceeded all of our expectations!

23 July 2024
Unprompted review
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Reply from The Experience Golf

Thank you for your kind words, Brian, and we have passed on your lovely words to Corinne and the rest of the team!

Rated 5 out of 5 stars

The trip could not have gone better…

The trip could not have gone better starting the airport transfers, the fantastic accommodations and incredible golf. The staff was present and available for any questions of support. When you think of a UK golf getaway you should definitely consider the experience.

12 July 2024
Unprompted review
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Reply from The Experience Golf

This is so lovely to hear, Steve! We are so glad to hear you had such a fabulous experience with us and hope to see you again soon!

Rated 5 out of 5 stars

they support us all days and such great…

they support us all days and such great experience.
we will back in future through this company.

22 July 2024
Unprompted review
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Reply from The Experience Golf

We are so glad to hear you had a positive experience with us and hope to welcome you back to St Andrews again soon.

Rated 5 out of 5 stars

Scotland Group Travel

Was lucky to be with a great group of 15 people enjoying the sights, sounds, and some golf in Scotland. A trip that will be remembered for a lifetime. Working with the Experience at St. Andrews crew was amazing. Their customer services and attention to every detail of our trip made our travels super easy, enjoyable, and memorable. If you're going to Scotland, I would make the call to this travel group.

6 August 2024
Unprompted review
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Reply from The Experience Golf

Thank you for taking the time to leave such a lovely review, Rick! We are so glad to hear you had a wonderful time with us and hope to welcome you back to Scotland again soon.

Rated 5 out of 5 stars

A dream experience in St Andrews

My recent trip to St Andrews, Scotland, was nothing short of a dream come true. I had been looking forward to the trip for months and it certainly lived up to all my expectations and more.
Over the course of my stay, I had the privilege of playing at some of the most renowned courses in the world: the Castle Course, New Course, and the iconic Old Course at St Andrews, along with Dumbarnie Links and Kingsbarns. Each course provided its own unique challenges and breathtaking scenery, making the trip truly amazing.

The Old Course and Kingsbarns were my personal highlights, along with the exceptional service that The Experience Golf team provided. From start to finish the trip and service were seamless – I can’t thank the team enough for their help in making this trip one that I will remember for a lifetime.
Thank you again to everyone at The Experience Golf – I will be sure to recommend your services.

Jamie

22 July 2024
Unprompted review
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Reply from The Experience Golf

We are so glad to hear that we fulfilled your golfing dreams, Jamie, and amazing to hear that you had such an exceptional experience with us from start to finish. We hope to welcome you back to St A's in the future!

Rated 5 out of 5 stars

Elliott W

I have just returned from a once in a life time golf trip with The Experience Golf and could not speak highly enough of the service they provided. Everything is organised immaculately, from transfers to tee times and everything else in between. A big thank you to Iain and his team for their amazing attention to detail.
The golf courses they offer in their packages are of the highest quality and guarantee good tee times, we played the Castle Course, New Course, Old Course, Dumbarnie and Kingsbarns and were blown away.
St Andrews is an amazing place and I would highly recommend booking through The Experience Golf. I will be again for sure.
Elliott

22 July 2024
Unprompted review
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Reply from The Experience Golf

We are overjoyed to hear of your recent 5* experience with us, Elliott, and so glad that you loved playing the courses in St A's. We'll pass on your comments to the wider team too! We hope to see you back on the course soon.

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