The Farmer's Dog Reviews 

1,670
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers had a great experience with this company. Customers consistently praise the product for significantly improving their pets' health, vitality, and digestion, often resolving long-standing issues. Many highlight the high quality of the food, noting its fresh, human-grade nature and appealing texture. The staff and customer service are frequently described as exceptional, with people appreciating their responsiveness, compassion, and helpfulness. However, some customers noted concerns regarding the price, describing it as expensive or costly. A few people also experienced issues with customer service, mentioning unhelpful responses, refusal to accommodate requests, or a lack of concern for shipping problems.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers reporting that their dogs love the... See more

Quality

Users generally express satisfaction with the quality of the food, noting it is fresh, healthy, and... See more

Customer service

People report positive experiences with customer service, often describing it as unmatched, exceptional, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their kindness, helpfulness, and genuine... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the food to be expensive, especially... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When Kona was on H**l's Sci Diet Digestive formula, she had large bowel movements and went much more frequently. About every six weeks, she'd have a severe bout of diarrhea. At night, while she was... See more

Company replied

Rated 5 out of 5 stars

My dog Angus absolutely loved his meals from Farmers Dog he loved the taste of. I believe that using this food kept him healthier and definitely happier than regular dog food. This is the most compa... See more

Company replied

Rated 5 out of 5 stars

We put our dog on Farmer's Dog several years ago to get him onto a healthier, lower fat diet. Recently, his IG issues have gotten to the point that the vet said he must go onto a prescription soy d... See more

Rated 5 out of 5 stars

We have two dogs that are the light of our home, and I am flabbergasted by the changes we have seen since paying for what we get- in this day and age where I do not trust our human food. I am a health... See more

Company replied


Company details

  1. Animal feed shop
  2. Pet shop

Written by the company

A smarter, healthier dog food: 100% human-grade food, pre-portioned and delivered to your door. Better for them, easier for you.


Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.9

All reviews

(1,670)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beat Freah Dog Food Company

This customer support team is phenomenal. After placing an order shortly thereafter, we lost our pet macaroni of 14 years, leaving cheese, her brother without his best friend.

After notifying the farmers dog staff that I no longer needed food for macaroni they were so compassionate and kind with their follow up not only is their food healthy and cheese loves it, but the compassion of the team is more than you could ever ask for

10 April 2026
Unprompted review
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Reply from The Farmer's Dog

We’re so sorry for your loss. Macaroni clearly meant so much, and we know how hard that kind of goodbye is. Thank you for your kind words about our team—we’re really glad we could support you during that time, and that Cheese is still loving his meals 🧡

Rated 5 out of 5 stars

I had needed to reach out to the…

I had needed to reach out to the customer service side of the farmers dog company and was helped by Ana, she was very kind and incredibly helpful throughout the whole process. 5 stars to both Ana and the company itself!

10 April 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you so much for sharing this—we really appreciate it. We’re so glad Ana was able to help and made the experience a positive one 🐾

Rated 5 out of 5 stars

I ordered the trial box for my two…

I ordered the trial box for my two dogs. They love the food. Each package is designed for four meals. It arrived in a sturdy box padded with dry ice. Seven packages for each dog; an insulated carry tote; a sturdy hard plastic container. Everything was neat and well packaged. Meal plan included. Excellent customer service.

3 April 2026
Unprompted review
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Reply from The Farmer's Dog

We’re so glad to hear your dogs are loving their meals and that everything arrived smoothly. It means a lot to know the experience felt easy and well put together!

Rated 5 out of 5 stars

My Elderly Doggy

My golden retriever Charlie is 11.5 years old right now. I want him to keep on going strong for all our sakes. We got him a little brother recently and we want him to have the energy to play with the puppy. We tried The Farmer's Dog food and he happily GOBBLED it down! Now they both chase each other around the house for fun instead of him always sleeping on his couch. Side note: because it's human-grade, it doesn't stink, and I really appreciate that❤️

5 April 2026
Unprompted review
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Reply from The Farmer's Dog

This made us smile! Thank you for sharing. Charlie sounds like such a special guy, and we’re so glad he’s loving his meals and staying active with his new little brother.

Rated 5 out of 5 stars

WONDERFUL COMPANY

I HAVE HAD A GREAT EXPEIENCE WITH FARMER DOG. THE FOOD IS FANTASTIC MY DOG LOVES IT . HE IS ENERGETIC. AND FULL OF LIFE. BUT WHEN IT COMES TO HAVING A HEART I WILL SAY THE PEOPLE THERE ARE READY TO HELP . AND SEND A GOD BLESS THIS COMPANY. FOR SHOWING COMPASSION IN TIMES OF HARDSHIPS .

8 April 2026
Unprompted review
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Reply from The Farmer's Dog

We truly appreciate your kind words about our team. Being there for our customers, especially during difficult moments, is something we care deeply about.

Rated 5 out of 5 stars

The Farmer’s Dog Rocks

My little pitbull had been feeling sick so I decided to switch him over to the farmers dog food. Unfortunately little Tank didn't even make it to the first order. The order arrived the same day that Tank passed away. When I called the farmers dog a few days later and told them that Tank had passed away and that I wouldn't be needing any future orders, without even asking they reverse the charges on the first order and gave me my money back. That was unexpected. And as if that wasn't enough A couple of weeks later a beautiful potted plant arrived at my front door from the farmers dog. With a sympathy card. I have never met kinder people.

And I'm sure you could imagine I was and I still am devastated about losing my dog. But they were there for me when I needed them the most. Without asking they just stepped right in and tried to do anything they could to help me get through this. I'm definitely going to get another dog one of these days and I'm sure gonna use the farmers dog food.
The farmers dog really rocks.
Sincerely,
D Wood

8 April 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you so much for sharing this. We’re so incredibly sorry about Tank. Losing a dog is never easy, and we know how heavy that moment must have felt. It means a lot to hear that our team was able to support you, even in a small way, during that time. We’re thinking of you 🧡

Rated 5 out of 5 stars

Best Choice Ever!

My Belgian Malinois was overweight unhealthy lethargic and weighed 100 lbs when we started Farmers Dog in June 2024. In just under 2 years he is maintaining a weight around 65 lbs and is healthy happy and very active! He LOVES his meals and I feel so good feeding him fresh food! Definitely the best choice for our pup and our family!

8 April 2026
Unprompted review
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Reply from The Farmer's Dog

We love getting to spend mealtime with your dog—it sounds like he's thriving!

Rated 1 out of 5 stars

I started about three weeks ago

I started about three weeks ago, and I was looking forward to the food. I was cooking for my dogs, and I work, so this seemed to be a good fit at first. My dogs are 75& 85 pounds doodles. I changed the mix because I am not a fan of pork. But I ordered it because that is what FD said I should have. I don't eat much pork, and I don't think dogs should either, but this is what FD suggested. At first, my dogs loved it. I mix with my Nulo dry food and Farmers. Little by little, my main doodle began picking, so I changed the mix for the next order. I also noticed they seem to poop more, and omg it stinks, and it seems softer than when I was cooking for them. The next thing I knew, the order arrived. Now I had 28 bags. My other doodle has gas so bad he could stop a clock. I wanted to change how they were shipping it, and the mix again needs to be changed. I do not give this stuff by itself. FD asked yesterday how many bags are left. I told them. Today, when I went into my portal, they were getting my order ready yet again. That means I would have 42 bags of dog food all charged to me in three weeks. The funny thing was its not like it's cheaper to cook for my dogs its the time. But at least I know what they are getting. Once a week I cook a piece of salmon and mix with there food I used to cook. I have seen a few reviews that were hard to find. They have scared the crap out of me. I called today and canceled my order altogether. I watched a few YouTube videos. FD does not tell you anywhere what goes into the food. I am returning to cooking for my dogs, although time-consuming, at least I know what is going into my dog food.

4 April 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you so much for providing this feedback, Vicki. Our recurring plan is designed to provide customers with a seamless experience and aims to have customers' orders arrive right when they need them. That said, we're sorry your experience feel short of expectations.

Hopefully it's reassuring to know all of our fresh recipes are formulated by our on-staff Board-Certified Vet Nutritionists to be 100% complete and balanced for all healthy dogs at every life-stage. Additionally, we love partnering with our customers, so you always have full control of your account on your customer profile through our website — this includes order size, safety stock, and your pup's daily calorie amount. You can also choose to rush or delay your order as needed to create a flexible experience.

That said, we're happy to review your plan with you at any time to ensure it's just right! We're glad to know you were able to connect with one of our specialists, and please always feel free to reach out to us at care@thefarmersdog.com for anything you might need — we're here to help!

Rated 1 out of 5 stars

I had a very frustrating and honestly…

I had a very frustrating and honestly unacceptable experience with The Farmer’s Dog.

My ex-husband previously had an account for my dog. I tried to create a completely new account for my own dog, especially because they were offering a discount for new customers. Everything seemed fine during signup, and my credit card was charged.

After that, I contacted their support via chat to simply request an adjustment, I wanted to add more food to my order. That’s when things went wrong.

The agent suddenly told me my account was “duplicated,” which made no sense because I have never had an account with them before. The previous account was under my ex-husband, not me.

When I started asking basic and completely reasonable questions, especially about my credit card being charged, they stopped responding properly. I asked clearly what would happen with my payment and whether I would be refunded, and they avoided answering.

Instead of resolving anything, they said they would “escalate” the issue and that someone would follow up by email. After that, they simply stopped responding. The chat was essentially abandoned, leaving me without answers, without clarity, and with my card already charged.

This is extremely unprofessional. Charging a customer and then refusing to provide clear answers or support is unacceptable.

I cannot recommend this company to anyone. The lack of transparency, poor customer service, and complete disregard for the customer’s concerns make this a company I would not trust with my money or my pet’s food.

2 April 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you so much for sharing your feedback with us, Elaine.

We value clear communication and understand the importance of a smooth sign-up process, so feedback like yours helps us to continuously improve.

That said, a specialist has reached out to you directly to offer further support. Please feel free to reach back out to us at care@thefarmersdog.com if you have any questions in the meantime — we’re here to help!

Rated 1 out of 5 stars

I called farmers dog to complain about…

I called farmers dog to complain about the increase in cost and all the bad issues with their food! I got a terrible response from their employee, Loud mouth would not give me a chance to say anything for most of the call. I told her I would be closing my account then sends me a email
Support | The Farmer’s Dog
Wed, Apr 1, 10:43 AM (2 days ago)
Hi Larry, I'm so sorry to hear this! To confirm, I've gone ahead and canceled Cookie's plan, so you won’t be charged for any future orders unless we hear otherw

2 April 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you so much for providing us with this feedback, Larry. I am so sorry that this was your experience.

We value the relationship that we have built with you and Cookie over time, and I am so happy that one of our Specialists was able to fully support you and address your concerns.

Please be assured that your experience is of the utmost importance to us, and we are always here for you and Cookie if you need anything else in the future. We're available 24/7 so you can connect with us anytime by phone at (646) 780-7957 or by emailing us at care@thefarmersdog.com.

Rated 1 out of 5 stars

I believe our dog died after starting…

I believe our dog died after starting Farmer's dog. Went from completely healthy except needing to lose a couple of pounds. We switched because we thought we were getting her on a healthier diet but she lost 9 lbs in two months and I think that was too much too quick and and then passed while taking a nap.

24 March 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for reaching out, Ana. We are so sorry for your loss, and our hearts are with you during this difficult time.

Please know the health and wellbeing of the pups we're entrusted to feed is our highest priority. Because of that, we partner with board certified vet nutritionists to ensure that all of our recipes are nutritionally balanced and complete.

With that in mind, one of our specialists has reached out to learn more in order to support you in any way we can.

Rated 2 out of 5 stars

I don't like their ordering process

My dog loves this food but that's not saying much since she also eats out of trash cans any chance she gets. What I don't like about this company is their overly complicated select / order / auto-renew system. They want to send the amount of food they think your dog needs at the frequency they think is right. The customer seems to have little to no control over how much you buy when. I finally discontinued. It's so much easier to buy quality food for dogs in a store and bring it home when you want to.

1 April 2026
Unprompted review
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Reply from The Farmer's Dog

Hi Liz, thank you so much for providing this feedback. Our recurring plan is designed to provide customers with a seamless experience and aims to have customers' orders arrive right when they need them. We're so sorry if your experience fell short of that.

Hopefully, it is reassuring to know that you have full control over your account on your profile on our website, including order size, safety stock, and your pup's daily calorie amount. You can also choose to rush or delay your order as needed to create a flexible experience.

That said, we're happy to review your plan with you and make sure it's just right. One of our specialists has already reached out to offer support, but please always feel free to reach out to us at care@thefarmersdog.com and mention this review.

Rated 5 out of 5 stars

Our Poodle Loves the Food....

We started our 5 month old female poodle, Sadie, on this food and she is doing great for the past months. Gained 4 lbs, lots of energy. Gobbles it down 3x per day.

29 March 2026
Unprompted review
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Reply from The Farmer's Dog

Sadie sounds like she’s thriving ✨ We appreciate you giving us a try and for taking the time to share her progress!

Rated 1 out of 5 stars

They keep hiking up the price!

They have steadily increased my dog’s food price over the years. I have a 4 pound mini dachshund and his monthly food order is now $256 a MONTH!
Started out at under $150 monthly. This is ridiculous! I’m done with them
Plus my dog has lost 17 teeth from his past two dentals and my vet blamed it on the food and said she’s had other patients dealing with tooth loss as well that are on Farmers Dog.

28 March 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for your feedback, Joni. We strive to make fresh, healthy food accessible to every dog, and I'm confident we can find a plan that works for you and your pup.

When looking at our meal plans on a per-day basis, they can be comparable to some commercial pet food options. That said, we're always aiming to get prices down without sacrificing quality or convenience - so we offer a variety of offerings that can help meet your pup's needs in the most affordable way possible.

Nothing matters more to us than the health and wellbeing of the pups we're entrusted to feed. That's why all of our food is formulated by Board-Certified Veterinary Nutritionists to be 100% complete and balanced, meeting AAFCO requirements, and also being cooked and packaged in USDA-inspected facilities, where only human-grade food is produced.

All that said, we'd love to learn more on how we can best support you and your pup. Please don't hesitate reach out to us at care@thefarmersdog.com, and our team will be ready to help in any way we can.

Rated 5 out of 5 stars

Boxers love Farmers Dog products!

My dogs Tobey and Charlie LOVE The Farmer’s Dog food
It’s always fresh and delicious and the customer service is amazing! Thank you so much for all you do

26 March 2026
Unprompted review
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Reply from The Farmer's Dog

We appreciate you sharing this! Happy dogs and supportive service are what we aim for 🐾

Rated 5 out of 5 stars

Hemorrhagic Gastroenteritis diagnosis required a food change

My 9 year old Doberman was diagnosed with hemorrhagic gastroenteritis. After spending over $5,000 in vet bills I had to change her food from dry to home made boiled chicken, salmon, rice, and broth. I spent every Sunday afternoon cooking up her weekly meals. Once I figured out how much I was spending (not to mention my time) I found Farmer’s Dog. Some people think it’s expensive but I figured out how much I was spending buying the ingredients and making the meals myself and it was less than what I was spending. She has been on Farmer’s Dog for almost a year now and is doing great. She is 9 years old going on 2 ! She acts like the puppy she once was. No gastrointestinal issues at all. She is a Farmer’s Dog for life !

22 March 2026
Unprompted review
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Reply from The Farmer's Dog

We truly appreciate you taking the time to share this. It’s clear how much care went into supporting your dog, and we’re glad you found a solution that works well!

Rated 1 out of 5 stars

The food is much enjoyed by my dogs

The food is much enjoyed by my dogs. Unfortunately over and over my 100 lb order is left in mailroom. It costs more than $200 yet they use OnTrac for deliveries. I have asked them to leave at my front door. Their carrier doesn’t follow instructions. I can’t carry the box. Food wasted. Have to find a new dog food company

12 March 2026
Unprompted review
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Reply from The Farmer's Dog

Thank you for sharing this feedback with us, Clarita. We strive for a seamless delivery experience for our customers and their dogs, and I’m sorry to hear we fell short of expectations.

We partner with our carrier’s to ensure that each dog’s order arrives in a timely and fresh manner, and feedback like this really helps us to continue to improve the delivery experience.

That being said we're so glad a specialist has reached out to you via email to assist — always here to help.

Rated 5 out of 5 stars

Excellent Dog Food

“Coco has completed her 2-week trial of The Farmers Dog, and she immediately loved the food. My biggest problem is NOT feeding her too much. She’s only 4.5 lb chihuahua, but she paws at her food bowl every few hours for more. Chihuahuas are known for ‘spinning’ when they’re excited, and that’s exactly what she does when she realizes I’m getting her meal ready. She never did that with her other food. She’s naturally full of energy since she’s only a year old, but I noticed within a couple days her energy increased even more. I certainly wasn’t expecting such a reaction, but am thrilled with the results.”

8 March 2026
Unprompted review
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Reply from The Farmer's Dog

Coco’s mealtime spins sound like the best kind of feedback! We’re so happy she's enjoying her food 😊

Rated 5 out of 5 stars

Farmer's Dog is an excellent dog food!

Farmer's Dog is an excellent dog food!! And excellent customer service!! The food is high quality. Also, my dog Rocky passed away with liver cancer and on his last days he was eating Farmer's dog food and it was the only food that his body accepted. Thank you Farmer's dog for the plant that I received on the name of my beloved dog Rocky who passed away.
Thank you again!

8 March 2026
Unprompted review
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Reply from The Farmer's Dog

We’re so sorry for the loss of Rocky 🧡 Thank you for sharing such kind words. We’re honored to have been part of his final days and are grateful we could help comfort him in some small way. Our hearts are with you.

Rated 5 out of 5 stars

THIS WILL BE THE LAST DOG FOOD YOU EVER BUY!! know we alwas hear “ This is the…

I know we always hear “ This is the best or that is the best” But I am here to tell you, hands down, this is the best dog food period for your dog!! My Teddy wouldn’t eat anything, no matter how expensive, what I bought or what I cooked him and I was desperate, I seen the Farmers Dog commercial one day ” and said what have I got to lose, he has to eat something, I ordered according to his plan and it was love at first bite. I literally teared up when he finished his plate and he was so happy and the treats, oh he owns it, only ones he has ever eaten. Thank you Farmers Dog so much from me and Teddy for making him happy and healthy, We’re here forever!!💕💕

5 February 2026
Unprompted review
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Reply from The Farmer's Dog

Teddy sounds like quite the character! We’re so glad he’s loving his meals and treats—picky eater wins are the best 🐾

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