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Thefishingoutlet Reviews 

134
•
TrustScore 4.5 out of 5

4.7

Fishing shop
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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and efficient approach of the staff who offer friendly advice. Many people appreciate the great prices and deals offered, finding the products to be of good quality, well-described, and representing excellent value for money. Reviewers also frequently commend the fast and prompt delivery service, noting that items arrive quickly and are often well-packed. However, some customers also noted that delivery occasionally took longer than expected, with items sometimes not arriving within the anticipated timeframe.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and speedy turnaround... See more

Service

People report positive experiences with service, often describing it as awesome, brilliant, and excellent.... See more

Price

Clients share positive opinions on price, with many reviewers consistently praising the great and competitive... See more

Product

Consumers find product quality to be positive, with many reviewers praising the good quality items, great... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting excellent deals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Rated 5 out of 5 stars

Never used these guys before. Wasn't at all sure it was an on the level store with some of the prices they offered. Took the chance and was so glad I did. Delivery took a little longer than other st... See more

Rated 5 out of 5 stars

Excellent service ,free polo shirt a real bonus.Order arrived promptly and in good condition.Nice to receive the email thanking me for my order- nice touch.Will definitely look at buying from them aga... See more

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more

Company details

  1. #23 of 37 best companies in Fishing shop

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(134)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

This is a great company

This is a great company, they always have offers on and everything comes quickly. I buy carp stuff and bait from them and no issues at all. Highly recommended and real value!

28 March 2025
Rated 5 out of 5 stars

Again very good .

Again very good .
Could do with a sign on main road to let people know where you are.have sent 2 customers down there, and were unable to find you.

25 February 2025
Thefishingoutlet logo

Reply from Thefishingoutlet

Hi Steven, thanks for the review. We normally have a sign, we were just getting a new one printed, hopefully be back on the road soon :)

Rated 5 out of 5 stars

Brilliant company

Brilliant company.
Scott was great to deal with and when an item on my order ran out off stock he sorted the problem immediately.
I thought this was a scam site the prices are that good.
Defiantly recommend.

26 February 2025
Rated 5 out of 5 stars

Competitive prices

I've used these guys a few times & I've never had a problem & I've always got my tackle very cheap or at least at competitive prices

25 February 2025
Rated 1 out of 5 stars

Sold used bivvy instead of new

Ordered a bivvy from their website, the add did not say it was used or demo, I was excited to get the new bivvy. When it arrived the carry bag had holes and rips in, once opening the bivvy it was clear it was a used bivvy the connecting poles all have damage with paint peeling or some slightly dented, the pegs all muddy and used. I contacted the shop and they said I had mistakenly been sent a demo but do not have any new ones to have so offered £30 store credit. Terrible when you order something new and they attempt to send you a used bivvy as a new one.

11 October 2024
Unprompted review

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