Thefishingoutlet Reviews 

134
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and helpfulness of the staff, and often noting a pleasant and positive interaction. Many people appreciate the great prices and deals offered, finding them competitive and providing good value for money. Reviewers also commend the quality of the products, frequently stating that items are exactly as described and meet their expectations. Additionally, people frequently highlight the prompt and speedy delivery, making their overall purchasing experience smooth and satisfactory. However, some customers also noted that delivery occasionally took longer than expected or was slower compared to other retailers, with items not always arriving within the anticipated timeframe.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the quick and speedy turnaround from... See more

Service

Users describe positive interactions with service, consistently highlighting it as excellent and brilliant.... See more

Price

Clients share positive opinions on price, with many reviewers consistently praising the great and competitive... See more

Product

Customers had positive experiences with product, often praising the good quality, excellent range, and great... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently praising the competitive and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service ,free polo shirt a real bonus.Order arrived promptly and in good condition.Nice to receive the email thanking me for my order- nice touch.Will definitely look at buying from them aga... See more

Rated 5 out of 5 stars

Never used these guys before. Wasn't at all sure it was an on the level store with some of the prices they offered. Took the chance and was so glad I did. Delivery took a little longer than other st... See more

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more


Company details

  1. #23 of 37 best companies in Fishing shop

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(134)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A fantastic company to deal with

A fantastic company to deal with. On one occasion i stupidly selected barbed hooks as part of a large order. I emailed customer services straight after (7pm on a Friday night) and promptly received a reply saving that it would be amended (order ref 14701). Sure enough a few days later the correct order dropped through my letterbox. On another occasion I emailed a query about a product and received a reply on a Saturday night. Never had a late delivery or an incorrect product.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Great company and prices

Unsure why this company comes up on scam adviser but the deal was too good not to try and as you can pay with PayPal I knew I would be covered.
Items ordered were shipped the following day on a 48 hour delivery service and tracking sent to my email address. Items turned up well packed and on time. Will definitely use again

25 April 2024
Unprompted review

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