Very good firm to deal with. Done 3 transactions now & been pleasantly surprised by the valuations & speed of payment. Much better than the local high street cowboys. I will only use them in the futur... See more
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We will value and buy your unwanted, unloved, unused Gold, Platinum, Palladium and Silver. Whether pristine and new, or old and tarnished, or even broken, and of any shape or size, we provide free collections, free valuations, free postage and free returns. Just request a selling pack now, receive it the next working day and post it straight back. We will value all items, make you an offer and pay by bank transfer, cheque or even Paypal, on the same day. All items are automatically insured up to £750 per pack, with higher insurance available on request. And if you decline our offer or change your mind, all items are returned to you free.
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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Super service. Quick, friendly and no issues at all. A++++
Very quick response with the price once they received my jewellery also my money was in the my bank within 24 hours
Very simple to get money for things that had just been taking up space and doing nothing for many years. Sent them in prepaid envelope and within a week or so got a phone call with cash offer which I accepted and money was in my bank account within minutes. Great service.
Good honest value and paid the same day
Very quick response after sending items to be valued.
Very good for the free send back my weight was nearly 1kg and would have cost £10 to send
Perfect service. I received the bag quickly. Put my items in and sent from the post office ( free). I had a phone call within 3 working days and agreed the price. The money was in my bank within 10 minutes. Brilliant all round
Easy
Quick
Valuation process from start to end £ in
Bank
The gold Company made me a offer for my jewellery which was lower than I wanted so I asked them to send it back which wasn’t a problem until my package arrived minus 2 pairs of ear rings I contacted them and had a couple of txt messages from Evelina but she has stopped messaging and the tel number cuts off after 3 rings, I don’t think this is very good customer service
Very prompt and easy service. I sent the items on Thursday and received a satisfactory offer by text on Friday morning. Within minutes (literally) of sending my bank details the money was in my account.
Fast decision, great price offered. Fast payment. Could not ask for more
Very easy process and had more for my jewellery than I was expecting.
Great service easy to use and quick payment. Only issue is the percentage they take off actual value versus offer for their commission, mine was around 40%. That said it was so simple and avoids trying to do it yourself
Very easy to use, prompt replies, and updates. I would definitely use again.
The Gold Company are very good, I would recommend them. You just text them and they get in touch for yr name and address to send envelope to put yr items in and fill out a form. They even rang to say been a problem with post but envelope will be coming shortly. Just took my envelope with items in to the post office and they send and give u a receipt. When the Gold Company receive the items they text with amount they feel goods are worth. I would say very reasonably in their figures. I hve used the Gold Company on 2 occasions and feel was a great service.
Great communication and fast payment. Would not hesitate to use again.
From the companies point of view I couldn’t fault the service and updates, it was the pack that took longer then expected 2 1/2 weeks after requesting it but I was informed the delay was due to Royal Mail. Once I sent it off I had the offer the next day and it went in my bank the same day. Very satisfied with offer and the service the gold company provided
Used donotsitonit and sent my items yesterday. Mix of gold and silver, received a text from Gold company today with an offer I was satisfied with and request for bank details. I nervously sent them and true to word money was in my account within an hour! I don't know anywhere else where service has been that swift. If I find any more items I will send them off.
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