The Hippie Shake Reviews 

164
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning designs and exceptional quality of the clothing, noting that the items feel truly unique, well-made, and comfortable for daily wear. Shoppers also deeply appreciate the fast delivery service, with purchases arriving promptly and securely packaged without unexpected customs surprises. Some reviewers were not happy with sizing inconsistencies, mentioning that certain dresses and boots run a little small or require sizing up for a proper fit. However, a few people also noted occasional delays with shipping or slow customer service communication when trying to resolve order concerns.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and unique 60s and... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful vintage-inspired... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, frequently highlighting that shipping is... See more

Order

Customers had positive experiences with order, frequently praising the fast delivery and great quality of... See more

Price

Consumers find price to be positive, highlighting unbeatable rates for small brands and great value for items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely stunning designs and great quality. I bought a Reverie dress and have been living in it ever since. I love the attention to detail of each design. Every piece I've purchased has felt really... See more

Rated 5 out of 5 stars

Smooth transaction, tracked, postage not too long (within stated time). Well packaged item. The Penny Lane coat is beautiful, sturdy and qarm- making it a daily item not just a special item to be... See more

Rated 5 out of 5 stars

This is now officially my favorite brand. The mailman just delivered the dress of my dreams ans I’m freaking out! Granted, it’s a bit on the pricier side, but now that all taxes and additional costs f... See more

Rated 5 out of 5 stars

These boots have lived rent-free in my mind for years. On an internet flooded with white-label resellers and dropship scams, Hippie Shake's stock is full of items you can't find for sale anywhere else... See more


Company details

  1. Vintage Clothing Shop

Written by the company

𝐀𝐮𝐭𝐡𝐞𝐧𝐭𝐢𝐜 𝐛𝐲 𝐝𝐞𝐬𝐢𝐠𝐧, 𝐜𝐫𝐚𝐟𝐭𝐞𝐝 𝐭𝐨 𝐛𝐞 𝐭𝐫𝐞𝐚𝐬𝐮𝐫𝐞𝐝 ✨


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(164)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pack of lies!

I have been demanding for my refund from this comonay and they keep sending me the same emails since Feb 2024! Was forced to pay a solicitor to email them to redeem my refund and they sent the same email as they do every week and month! Their excuse is that their bank has issues. I question this, since February? this is absolutely absurd. I am seeking further legal advice to close this company down and have contacted the Japanese business law to investigate this matter further. DO NOT BUY FROM THEM. Awful experience and out of pocket having buried my mother-in-law and they still have no remorse to return my owed money! If no stock arrived? and they kept the stock, why not return what is owed? They have my customer order number and business working days are said to be 5 - 15 days to refund. It is now over 6 months. You do tje maths!

16 February 2024
Unprompted review
The Hippie Shake logo

Reply from The Hippie Shake

Hi Sholée, you have not placed an order with our company. And we certainly haven't received any emails from you. Can you please confirm you are contacting us through our info@thehippieshake.co.uk email? We have requested further information from you on Trustpilot but you have failed to respond to us.

Earlier in the year we had several fake websites and accounts pop up impersonating our company and I believe you have purchased from one of these. Our business is based in the UK and not in Japan.

Reviews like this are extremely damaging for small businesses like ourselves. We are a husband and wife team based in the UK and we pride ourselves on our customer service.

Please reach out to us on the email above if you would like to discuss this further and we implore you to reconsider this review.

Rated 5 out of 5 stars

A very fine piece of work

When we placed our order, we had a problem with the delivery of a pair of boots. The customer service team immediately sent the pair back to us without the postage costs. The quality is very good and the products are very well cared for.

I recommend this brand with my eyes closed

6 July 2024
Unprompted review
Rated 3 out of 5 stars

Cute online shop but refund not acceptable

Cute online shop. I felt I had to mention that I was unhappy to have quite a big chunk taken from doing a return.

Bought some glssses with shipping was £28.95. The glasses did not suit me and I didn’t see anything that I would have liked to exchange with. A total of £7.80 was deducted from the balance which I feel is extortionate. If I had known this before I would not have bought the glasses and as a result will not be buying from this store again.

20 June 2024
Unprompted review
The Hippie Shake logo

Reply from The Hippie Shake

Thanks so much for your feedback. Just to clarify, what was deducted from your return was the initial shipping fee to deliver your order to you, and then the return shipping fee to send your return back to us. As a small business we unfortunately do not have the capacity to offer a free returns service and we do make this clear on the 'Shipping & Returns' page on our website.

Rated 5 out of 5 stars

Oh what a treat to discover the hippie…

Oh what a treat to discover the hippie shake! Ordered a couple of items on Tuesday, arrived on weds. Loved a top so much that I have gone back on to order the matching trousers tee hee. Such speedy service and such fab clothes.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

A beautiful statement peice

You know when you fall in love with an item of clothing but then put it on and it looks like a sack of potatoes? Yeah, my top was the complete OPPOSITE of that!! As a plus size girly, I didn't have my expectations too high but oh my goodness the Lucy In The Sky body suit looks incredible! I originally wanted the green one which was sadly out of stock so settled for the brown just in case I had to miss out altogether and I am so pleased I did! It is so beautiful! Seriously, I NEVER leave reviews but I had to rave about how gorgeous this item is. I'm not one to have my arms out but the Cape feature hides the bingo wings away and the ties at the front can be tightened if you don't want too much cleavage. I did pay for the next day delivery which took longer than I would have thought to arrive but it's really not a big deal. I can't wait to wear it and hoping the green comes back in stock soon so I can add that to what I am sure will be an ever growing collection.

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Just a happy customer

I have ordered twice from The Hippie Shake. Both times the packages arrived quickly (I'm from the Netherlands) and without any problems. I will definitely be ordering from them again! Also, they provide IDeal as a payment option, which I'm very grateful for. All in all a wonderful business with fabulous clothing.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Feeling amazing!

I purchased the Space Boss Black Embroidered Boiler Suit….
I’m plus size and that thing fits like a glove! I received so many compliments. I adore the jumpsuit! It made me feel like a million bucks.
I’m in Australia, it arrived in the mail reasonably quickly too

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Unique clothing and INCREDIBLE customer service

I'm beyond happy with my shopping experience at The Hippie Shake! Not only does their shop feature unique, colorful and truly extraordinary designs, but the customer service is incredibly friendly and helpful. I was quite the complicated customer as I wasn't sure which size would fit best and the had troubles with customs, yet Ben and Ailish from customer service always answered my requests after a very short time and were always able to find a solution (thanks again!). Today, I wore the boots I ordered (the astonishingly gorgeous I Took A Trip Rainbow Platform Boots) for the first time and was immediately complimented on my shoes by a complete stranger on the underground.
I can only recommend and will definitely order again, which I'm already looking forward to!

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Perfect dreamy penny lane coat with excellent customer service customer service

I have always loved the hippy shakes unique and classic vintage style, I have had my eye on the green penny lane coat for some time and decided to get it for my birthday in January. I needed the coat to be delivered to where I am in France however there was a bit of trouble bacuse of postage costs I was unaware about (Brexit 🥺) I was eagerly anticipating my delivery and when it had been a week or two I got in touch with the hippy shake to explain my situation. They were so kind and re sent my coat out to me and taking care of the extra delivery costs. This was so generous of them and I now have my coat! It was well worth the wait, the quality is great and it's so warm and cozy, and it's a head turner for sure!! I know I will be snuggly and stylish in the cold snowy mountains now! Thank you so much the hippy shake !! ✨🌸

27 January 2024
Unprompted review
Rated 5 out of 5 stars

I had issues with my order to Canada

I had issues with my order to Canada, the duty for some reason was excessive , so I chatted with them about it , I let it get sent back and they resent me my cape ( which fyi is f*ckin fabulous) .
They were helpful and communicative , so not only are there clothes amazing but great customer service too ! Thank you thank you 🙏💜💜

12 February 2024
Unprompted review
Rated 1 out of 5 stars

Shady company

My son bought a pair of pants for me for Christmas and they sent the wrong size (3 sizes too big), I did an exchange after they originally gave my son the run around about exchanging and when I got what was supposed to be the right size exchanged they sent a pair of pants with a size tag ripped out and a new one with the size they were supposed to be re sewn in. The pants actually measured 2 sizes smaller. Contacted them and they admitted they were labeled wrong. I sent them back and they resent another pair again with a tag ripped out and re sewn in this time 1 size smaller. This company is shady and impossible to get the size you order! I have sent them pictures the pants with tags clearly ripped out and re sewn in. It is clearly deliberate and I’ve never dealt with anything so shady from a company!

30 January 2024
Unprompted review
The Hippie Shake logo

Reply from The Hippie Shake

Hello Shannon,

Thank you for taking the time to leave your feedback!

The team is currently investigating this with the manufacturer to ensure this does not happen again.

I can see that a member of the team has now resolved this for you and we are glad to hear that you're enjoying the new pair that was sent out.

We always want our customers to be completely happy with our products and are so sorry that your initial experience was not ideal.

Please let us know if you need anything else at all,

Peace, Love & Flower Power,

THS Team x

Rated 1 out of 5 stars

Does not reply to emails

Contrary to this company’s reply to my review, I am still waiting for my refund. So my review stays the same,,,, horrible company that can not be trusted!!

30 January 2024
Unprompted review
The Hippie Shake logo

Reply from The Hippie Shake

Hello Lori,

Please note - you opted to return these sunglasses for store credit. The gift card was sent to you on the 10th of January.

A member of the team has reached out to you to provide the proof of return and to address any further concerns you may have.

So sorry for the confusion here,

Peace, Love & Flower Powerr,

THS Team x

Rated 5 out of 5 stars

I feel like I should just have my…

I feel like I should just have my paycheck sent to the hippie shake! There are so many items I still want to buy from them and already have quite a few of their items in my wardrobe. The delivery time is excellent and so quick. The quality of all the items I have bought have been good and I am always sure to get so many comments and compliments in a hippie shake outfit! I have had to send a couple of items back in the past and this has been am ready and straightforward process from the UK. I think that some sizing isn't great, mainly with trousers and it would be good if they could offer the trousers is short, regular and long leg as I have quite long legs and I love the trousers but they do often swing around the ankles which is unfortunate. But I will continue to be shopping here because they are beautiful clothing!

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely in love with my Angelina

Absolutely in love with my Angelina, penny lane style coat and red baker hat! :) These are my new favorite additions to my wardrobe. The quality is outstanding, and I feel like I’m living in the 70’s.
Shipping was really fast as well!

2 December 2023
Unprompted review

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