The Innocent Hound Reviews 

407
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently share how extremely happy they are, noting that all the pet products are crafted with exceptional quality and that their dogs truly love the wholesome daily meals and healthy snacks. Many online shoppers also praise the remarkably fast and reliable delivery service, the clean and user-friendly website experience, as well as the secure and attractive product packaging. Some reviewers were not happy with certain specific aspects, noting that the food occasionally caused stomach upsets, was too dense for some pets, or was simply left uneaten by picky animals.

What people talk about most

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standard and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting exceptionally fast next day arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very quickly delivery and no doubt the food is of good quality. I bought from the Meadow flavour but unfortunately it didn’t agree with my Cavalier and she had a very bad tummy after eating. I did int... See more

Company replied

Rated 5 out of 5 stars

We've had innocent hound for a few years. Love the quality of the food and the helpfulness of staff if I've a question. The purpose of this review is to say how amazing Caroline in the office had... See more

Company replied

Rated 5 out of 5 stars

Come across this brand while looking for air dried food for the fussy eater dog in our house, he is a typical cockapoo fussy and has me wrapped around his finger 😀, anyway bought a couple of samples... See more

Company replied

Rated 5 out of 5 stars

The dogs love the food and it's great for travelling and camping as raw food needs a freezer. I also asked for the subscription to come out on my pay day which was a service they didn't offer before.... See more

Company replied



Company details

  1. Pet shop
  2. also in
  3. Animal feed shop
  4. Feed manufacturer
  5. Pet Care Store

Written by the company

Makers of the finest air-dried food and treats for pets, handcrafted in Yorkshire, using quality British ingredients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

407 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(407)

51 reviews in the last 12 months

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Rated 4 out of 5 stars

Great for travelling as raw replacement

My two young, fussy cavaliers seem to enjoy The Innocent Hound trial packs I bought (except the duck, it is not so popular) They struggled a bit with them as a complete meal, lot of chewing when they’ve been used to raw but definitely love them as treats. I fully understand that they probably cost a fair bit to manufacture etc but they are pretty expensive and so I will probably use as treats or a topper for their raw but they will come in handy if travelling as a safe replacement for raw.

23 July 2023
Rated 5 out of 5 stars

great food

great food, great service. I have a fussy dog & she enjoys it. When she gets bored just top it up with homemade food

23 July 2023
Rated 5 out of 5 stars

Excellent food for a hungry hound

This food is excellent quality and there is quite a reduction in price if you subscribe. My dog is extremely fussy but eats this regularly. I like you can change your dates for delivery easily and communication with the company is excellent. The food is good quality and stays fresh for 8 weeks once the packet is open. Lots of flavours to choose from.

26 June 2023
Rated 5 out of 5 stars

Good quality

Fast delivery, great communication, was bigger than I expected but great value & good quality 😊better than those bought in shops! dog absolutely loves it & will last a long time. Will definitely purchase again 😊

25 June 2023
Rated 5 out of 5 stars

Great service

Easy to order, quick delivery. Plus small sample packs which is really useful when you have a cery fussy puppy with a sensitive tummy.

3 July 2023
Rated 5 out of 5 stars

MURPHY, MY WESTIE IS AN INNOCENT HOUND AMBASSADOR

The innocent Hound products are perfect for my little Westie, who has the Westie Skin Condition.
The options of the dog treats and the benefits for my Westie really control his skin condition perfectly. He never licks, there is no brown staining of his paws, of dry saliva, that is common with Westies.
The customer service at The Innocent Hounds is also excellent.

23 May 2023
Rated 5 out of 5 stars

Fantastic food

Fantastic food. Absolutely turned our rescue lurcher around. After a few weeks he has put on lots of lean muscle and now looks a lot younger than his years!

25 May 2023
Rated 5 out of 5 stars

Amazing amazing amazing!

I heard great things about Innocent Hound on a nutritional dog page I follow. I was keen to give it a go for my two French Bulldogs - well they absolutely love it!

It’s great to know my dogs are getting all of the nutritional benefits and it’s convenient for me too as i am no longer cooking for them.

The service is also fantastic, I ordered on Thursday and the food arrived on Friday!

I set up a subscription and will be alternating proteins. In my next order we will also be trying some treats.

I feel I have finally found a food which suits my dogs and their stomachs!

24 May 2023

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