Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7... See more
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I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit maki... See more
Company replied
Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide... See more
Company replied
Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep... See more
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Company details
Information provided by various external sources
The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Contact info
338 S. Sharon Amity Rd. #144, 28211, Charlotte, United States
- 866-858-1294
- help@theinsolestore.com
- theinsolestore.com
4.4
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Found what my PT recommended at a good…
Found what my PT recommended at a good price. The insoles have helped after a little shaving work to better fit my foot and issues with my peroneal tendons.
10 September 2021
Reply from TheInsoleStore.com
Thank you for your feedback, John. We're happy to hear that they helped. We appreciate your business!
Close, but not on the mark
The website seems to offer many choices, but it very difficult to know exactly what each item is. I've ordered twice, and have been somewhat disappointed each time. I have attempted to find the exact make and style of insert that obtained from a different source, but was not able to find it on the website. This ordering something "close" is getting rather expensive, and I still don't have what I wanted.
8 September 2021
Reply from TheInsoleStore.com
Thank you for your feedback, James. We're sorry to hear that you've had issues narrowing down your correct insole. We do offer a 60-day return window, and many of our brands offer even longer satisfaction guarantees. Your Superfeet from your July order are eligible for return as well as all of your items from August. We would also be happy to help you with a recommendation at help@theinsolestore.com or 866-858-1294. We can help with any return/exchange questions there as well. We appreciate your business!
Reply from TheInsoleStore.com
Thank you for your feedback, Karen! We appreciate your business!
Foot saving products
Always helpful, always a vast selection of Insoles for every foot type or ailment,
great products . I won't get my Insoles any where else.
6 September 2021
Reply from TheInsoleStore.com
That's so great to hear, Roxi! We appreciate your feedback & your business!
Love their insoles
Love their insoles. I am on my 4th pair now. I do a lot of walking on my job.
6 September 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Kristina! We appreciate your business!
great experience
6 September 2021
Reply from TheInsoleStore.com
Thank you for your feedback, John! We appreciate your business!
Reply from TheInsoleStore.com
Thank you for your feedback, Ronny! We appreciate your business!
Website is so easy and they call you if…
Website is so easy and they call you if you have any questions or undecided on which insole is best for your needs. Simple to navigate, quick to deliver! Total awesome online experience
1 September 2021
Reply from TheInsoleStore.com
We appreciate your feedback, Julie! Thank you so much for your business!
Great products
Great products, shipped on time and well packaged. Cannot ask for more.
1 September 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Joe! We appreciate your business!
Reply from TheInsoleStore.com
Thank you so much for your feedback, Marsha! We appreciate your business!
These are the most comfortable inserts…very comfortable
These are the most comfortable inserts so far. Since I got these I went to the foot Doctor and he had a pair that only go about to the arch, they solved about 90%of my problem so between the 2 I’m all set
1 September 2021
Reply from TheInsoleStore.com
We appreciate your feedback, William! We're so glad to hear that your problem is nearly solved. Thank you so much for your business!
Love love love this store
Love love love this store. I'm a size 14 guy and the Ugg inserts for my Sorel Falcon Ridge are super comfy and make the shoes last and last!
1 September 2021
Reply from TheInsoleStore.com
Right back at you, Joseph! Thank you so much for your feedback & your business!
Love these insoles!
31 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Tracey! We appreciate your business!
Reply from TheInsoleStore.com
We appreciate your feedback, Carol! Thank you so much for your business!
My feet feel 100 percent better!
31 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Peggy! We are thrilled to hear it. We appreciate your business!
Reply from TheInsoleStore.com
Thank you so much for your feedback, David! We appreciate your business!
AWESOME!!! Always worth the buy
I've been using these insoles for years. I've tried others, but they always fall short of how good these work for me. I'll probably keep buying them until they quit making them.
30 August 2021
Reply from TheInsoleStore.com
We're so glad to hear that they are working so well. We appreciate your feedback & your business!
Very easy to find what I wanted and…
Very easy to find what I wanted and fair price. Thanks!
30 August 2021
Reply from TheInsoleStore.com
Thank you so much for your feedback, Brian! We appreciate your business!
Reply from TheInsoleStore.com
That's so great, Lyle! Thank you so much for your feedback & your business!
Phone rep was extremely helpful in…
Phone rep was extremely helpful in making my choice and delivery was fast. Many thanks!
27 August 2021
Reply from TheInsoleStore.com
Thank you so much for your feedback! We're so happy we were able to help. We appreciate your business!
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