TheInsoleStore.com Reviews 4,460

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7... See more

Rated 5 out of 5 stars

I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit maki... See more

Company replied

Rated 5 out of 5 stars

Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide... See more

Company replied

Rated 5 out of 5 stars

Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep... See more

Company replied

Company details

  1. Foot Care

Information provided by various external sources

The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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Rated 5 out of 5 stars

Very nice!

It was very polite and the correspondence was good.

18 August 2021
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Reply from TheInsoleStore.com

Thank you so much for your feedback, Yuki! We appreciate your business!

Rated 5 out of 5 stars

I have used the Insole Store for…

I have used the Insole Store for purchasing my Powerstep Pinnacle insoles for some time. They have been delivered as ordered and on time. No problems.

18 August 2021
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Reply from TheInsoleStore.com

We appreciate your feedback, Hope! Thank you so much for your business!

Rated 5 out of 5 stars

i love the pedag inserts,excellent…

i love the pedag inserts,excellent quality,great for my need,they solved my problems and your shipping is fantastic and FAST. thank you

17 August 2021
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Reply from TheInsoleStore.com

That's so great to hear, Elena! We're thrilled that they helped so much. We appreciate your feedback & your business!

Rated 5 out of 5 stars

So far so good

So far so good! I places my order tonight and sure enough, this morning it was already shipped. I haven’t received my order yet, so can’t tell anything about the product!

16 August 2021
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Reply from TheInsoleStore.com

We appreciate your feedback, Marija! Thank you for your business!

Rated 5 out of 5 stars

quick delivery

quick delivery, free shipping was very appreciated
product seems good for my plantar fasciitis, so far

13 August 2021
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Reply from TheInsoleStore.com

We appreciate your feedback! Thank you so much for your business!

Rated 5 out of 5 stars

Love my Petags

Love my Petags! I didn’t know they were still out there. I’ve had a pair for many years but the print was worn. I just recently realized what it said and looked on line. I was thrilled to find them at your store!

12 August 2021
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Reply from TheInsoleStore.com

Thank you so much for your feedback, Kathy! We're so glad we were able to provide them for you. We appreciate your business!

Rated 4 out of 5 stars

I bought these for a pair of boat shoes…

I bought these for a pair of boat shoes and they’re working out pretty well. It should be noted that the insoles are very thin, so virtually no cushion. I”ll be curious to see how long they hold up.

12 August 2021
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Reply from TheInsoleStore.com

Thank you for your feedback, Robert! If you do decide that you need a thicker insole replacement than the 1.5mm Pedag Leather Insoles, Pedag also offers the Pedag Soft (2mm), Pedag Deo (2.5mm) and Pedag Magic Step (3.5mm). If you need any assistance, just let us know. We appreciate your business!

Rated 5 out of 5 stars

Finally found a place where you get…

Finally found a place where you get what you pay for. Finally got an insole that helped with my plantar facitis. Thanks INSOLE STORE

11 August 2021
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Reply from TheInsoleStore.com

Thank you for your feedback, Sly! We're so glad to hear that you have some relief from your plantar fasciitis. We appreciate your business!

Rated 1 out of 5 stars

Never received what I ordered

Never received what I ordered, which I ordered on June 30th

11 August 2021
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Reply from TheInsoleStore.com

Thank you for your feedback, Margie. Your order was returned to our warehouse stating you no longer lived at your shipping address. Your order was refunded in full on July 20th. We are so sorry for any confusion and will be happy to place a new order for you if you are interested. We appreciate your business! We will reach out by email as well.

Rated 5 out of 5 stars

$10.99 a pair is better than $30.

Needed insoles that were 10$ i couldn't find then anywhere except here. Other stores were charging 3 times as much for the same brand.
I get them for $10.99 a set. Same as other places that were sold out.
The stories I could tell about getting insoles. Almost to hard to bare...foot that is.

11 August 2021
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Reply from TheInsoleStore.com

Thank you for your feedback! We're so happy that we're able to provide them for you. We appreciate your business!

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