Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7... See more
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I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit maki... See more
Company replied
Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide... See more
Company replied
Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep... See more
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Company details
Information provided by various external sources
The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Contact info
338 S. Sharon Amity Rd. #144, 28211, Charlotte, United States
- 866-858-1294
- help@theinsolestore.com
- theinsolestore.com
No history of asking for reviews
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Reply from TheInsoleStore.com
I have used the Insole Store for…
I have used the Insole Store for purchasing my Powerstep Pinnacle insoles for some time. They have been delivered as ordered and on time. No problems.

Reply from TheInsoleStore.com
i love the pedag inserts,excellent…
i love the pedag inserts,excellent quality,great for my need,they solved my problems and your shipping is fantastic and FAST. thank you

Reply from TheInsoleStore.com
So far so good
So far so good! I places my order tonight and sure enough, this morning it was already shipped. I haven’t received my order yet, so can’t tell anything about the product!

Reply from TheInsoleStore.com

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Reply from TheInsoleStore.com
easy to use and good products
easy to use and good products. Have ordered from them before.

Reply from TheInsoleStore.com
They were very easy to order something…
They were very easy to order something abs the price was great abs they had exactly what I wanted will be using them again for sure

Reply from TheInsoleStore.com
quick delivery
quick delivery, free shipping was very appreciated
product seems good for my plantar fasciitis, so far

Reply from TheInsoleStore.com
Love my Petags
Love my Petags! I didn’t know they were still out there. I’ve had a pair for many years but the print was worn. I just recently realized what it said and looked on line. I was thrilled to find them at your store!

Reply from TheInsoleStore.com
I bought these for a pair of boat shoes…
I bought these for a pair of boat shoes and they’re working out pretty well. It should be noted that the insoles are very thin, so virtually no cushion. I”ll be curious to see how long they hold up.

Reply from TheInsoleStore.com
Finally found a place where you get…
Finally found a place where you get what you pay for. Finally got an insole that helped with my plantar facitis. Thanks INSOLE STORE

Reply from TheInsoleStore.com
Never received what I ordered
Never received what I ordered, which I ordered on June 30th

Reply from TheInsoleStore.com
$10.99 a pair is better than $30.
Needed insoles that were 10$ i couldn't find then anywhere except here. Other stores were charging 3 times as much for the same brand.
I get them for $10.99 a set. Same as other places that were sold out.
The stories I could tell about getting insoles. Almost to hard to bare...foot that is.

Reply from TheInsoleStore.com
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