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Lending Room Reviews 

1,090
•
TrustScore 5 out of 5

5.0

Finance broker
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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, professional, and genuinely patient throughout the entire loan application. People appreciate how simple and straightforward the procedures are, making financial assistance accessible even in challenging situations. Some people also felt that the communication was top-tier, always keeping applicants completely updated every step of the way. Consumers consistently highlight that responses are remarkably prompt, ensuring that approvals happen quickly with zero unnecessary delays or hassles. Reviewers gladly recommend these reliable and trustworthy financial services to their friends and family members.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, consistently praising the fast loan approval and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting prompt communication and... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting that the online platform is easy... See more

Response time

Consumers express complete satisfaction with the response time, highlighting that everything is handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lauren - no mater the reason, nowadays seeking financial help is not easy. You made my experience an enjoyable one. You genuinely cared, you always keep me updated the whole way through, the proce... See more

Rated 5 out of 5 stars

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly. I truly appreciate Michelle’s wo... See more

Rated 5 out of 5 stars

So happy with the whole process. Everything was so easy and straightforward, and I really appreciated the great communication from Lauren throughout. She was so helpful and made the whole experience... See more

Rated 5 out of 5 stars

Priyanka was so efficient. She guided me with the whole process and made it easy. I really appreciated her honesty and patience towards me. To sum up, I highly recommend Lending Room for all who wil... See more

Company details

  1. Finance broker

Written by the company

Lending Room is a New Zealand based loan broker that helps Kiwis find finance that actually suits their situation. Instead of applying to lender after lender, you apply once with us and we do the comparing for you. We work with a wide range of trusted NZ lenders across personal loans, vehicle finance, debt consolidation and more. Our job is to understand your situation, match you with the most suitable options available, and guide you through the process from start to finish. We work for you, not the lenders. We know money can feel stressful, especially when you are trying to juggle repayments, buy a car, or get on top of a few debts. That is why we keep things simple, clear, and human. No confusing jargon, no pushy sales talk, and no judgement. Our team is based right here in New Zealand and made up of real people who genuinely want to help. We take the time to explain your options, answer your questions, and keep you updated every step of the way. Thousands of Kiwis have trusted Lending Room to help them move forward financially, and we are proud of the feedback we receive from customers who felt supported, listened to, and looked after. If you want a straightforward lending experience with people on your side, Lending Room is here to help.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,090)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very understanding

Understood my reasonings for the loan. Didn’t judge. Helped me when no other finance company’s would take me on. Application process was fast and smooth. Would 100% recommend!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Priyanka provided exceptional service. Excellent communication from start to finish, and the process was fast and hassle-free. We would definitely recommend Lending Room.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Best Lender Out

Absolutely the best ever Service from a financial institution - so thorough & considerate of one's situation - Thank you 😊

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy Loan

It was a fast quick experience and I was happy with the professionalism from Lauren. It was a pleasant process and happy with the outcome. Thank you so much Lauren and the team.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Priyanka was so helpful and throughly…

Priyanka was so helpful and throughly interested in helping me out with my loan.

Easy to talk too and genuine.
Made the process enjoyable and made me less stressed out.

Quick response through email and phone calls.
Appreciate your help truly 🙏🏼

13 November 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with lending room

I had an excellent experience with lending room. The application process was quick and easy, and the staff were very helpful in explaining all the terms clearly. The loan approval time was quick and the repayment options are very flexible. Highly recommend for anyone looking for reliable financial support!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy communication

I would like to say a huge thank you to The Lending Room specifically Deepak for making this Loan process very easy. Top tier communication, updating me with everything every step of the way. Highly recommend.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Thank you so much Priyanka for all your help. You made this process very easy every step of the way would highly recommend others for your services. Thanks again

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Easy

Lauren was very helpful and made sure the application process was quick and easy. Fast responses as well.

5 November 2025
Unprompted review

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