Order not updated after 9 days. No delivery date scheduled. No reply to emails or via phone. Avoid ordering.
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See what reviewers are saying
I bought a swiming pool and i had not email to say it was depatched. Then after five days i messaged them. I got no reply. I messaged again a few days later, still no replies. I got the pool and it... See more
I ordered two pairs of trousers from this company. When delivery arrived, some time after the promise on the website, the package contained only one pair of trousers. I immediately queried this by e... See more
Perfect in every way. Super smooth transaction from start to finish. Hassle free and straightforward. Trusty, solid and reliable seller. Highly recommend this shop to others and wouldn't need to thi... See more
Company details
Contact info
Maidstone, United Kingdom
- info@thelittlecountrygarden.com
- thelittlecountrygarden.com
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Hasn’t replied to negative reviews
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Tried to support Local Shop 🤬
My sister-in-law originally ordered Seeland Blue Gilet in L on the 8th December 2024 (my Christmas present).
She received a notification that they could not located the stock of the Blue, would I be happy with a Green in L - we went back and said yes... to which they dispatched.
However on 28th December, when we had our family Christmas lunch; I opened my present to find that they had in fact sent out a XL (which is too big for me).
Bothe my sister-in-law and I have tried repeatedly to contact them but to no avail...
~ Website phone number not answered (message left).
~ eBay shop messages not answered.
~ Facebook webpage out of date and phone number not answered.
~ email: awaiting to see if this gets answered with photographic evidence of order and incorrect product.
Awaiting any response!!!
Very helpful
Very helpful, offering solutions when product wanted was unavailable. Different size was offered which suited. Always responded regarding tracking for delivery
AVOID this sham of a business
Still haven’t received my order or had any indication that it’s been dispatched. Terrible service. Have given up hope that I will receive it at all
Really competitive price for the…
Really competitive price for the product I bought, in fact, I couldn't find cheaper. The only niggle is that I didn't get an email saying my item was dispatched, so was about to send a query about where it was when it was delivered. Hardly something to quibble about as the delivery was on time.
Arrived quickly and good communication…
Arrived quickly and good communication with the seller. Excellent shop, highly recommended
AVOID at all costs. No item, no communication, no customer service
Ordered item. Confirmation email received stating order gone through. 13 days now and no item arrived. Have emailed to enquire, searched internet for every possible number to contact them on, and have not had one single reply back. Am starting the refund process now on the c/card as no contact from this company. So, AVOID at all costs, save yourself the hassle, and use another company to buy your items/goods from......
Very good experience
Very good experience. Received item as ordered - some Joules shoes. I was a little weary as usually only buy online from shops that are well known, eg Next, Boots, Amazon etc. I didn’t receive a despatch email immediately like you would large companies but after waiting a few days I emailed the company to check if it had been despatched and they replied within a couple of days telling me to expect it today by Evri. Which was spot on, they just came and are lovely thank you.
I still haven’t received my order
I still haven’t received my order. No correspondence since paying.
Delighted with my two joules dresses
Delighted with my two joules dresses. They were received promptly and an email was sent confirming my order and notifying me of despatch. Very efficient.
The recipient of the flowers was very…
The recipient of the flowers was very happyThank you
Speedy delivery and well packaged so…
Speedy delivery and well packaged so arrived in perfect condition! Have now ordered again so I will have a spare pair of wellies for when needed! Thank you for a great service
Good Communication
Good Communication
In a world of internet scamming….emails and telephone numbers can be important.
Messages matched actions
So…Thank you
Very good service
The team personally handled my requests…
The team personally handled my requests quickly and efficiently
No response
I have been trying to contact the company for several days by email and phone and have left messages. The expensive boots I bought have failed after just over a year. Looks like they sell seconds or something and have no interest in resolving complaints
Lovely products
Lovely products, easy online ordering and quick, smooth delivery. Perfect and look forward to shopping with them again.
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