Order not updated after 9 days. No delivery date scheduled. No reply to emails or via phone. Avoid ordering.
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See what reviewers are saying
I bought a swiming pool and i had not email to say it was depatched. Then after five days i messaged them. I got no reply. I messaged again a few days later, still no replies. I got the pool and it... See more
I ordered two pairs of trousers from this company. When delivery arrived, some time after the promise on the website, the package contained only one pair of trousers. I immediately queried this by e... See more
Perfect in every way. Super smooth transaction from start to finish. Hassle free and straightforward. Trusty, solid and reliable seller. Highly recommend this shop to others and wouldn't need to thi... See more
Company details
Contact info
Maidstone, United Kingdom
- info@thelittlecountrygarden.com
- thelittlecountrygarden.com
Asks customers to review
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Hasn’t replied to negative reviews
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Exactly as described
Easy website to navigate and check out from. My BBQ arrived well packaged and very quickly. The Lotus Grill BBQ itself is brilliant, incredibly pleased with the purchase and service.
Great customer service
I placed an order yesterday (Sunday), realised I'd made an error and asked to cancel (at 6pm). I received confirmation this had been sorted at 10am this morning.
Really good customer service and I would happily shop here in the future.
Great value
Item arrived promptly, in good condition and was excellent value. It took a few days to dispatch, but with the bank holiday, that was to be expected.
Excellent seller!
A really pleasant experience to buy from them. Had the item I wanted in stock and despatched it promptly. Thanks!
False delivery times
Can't comment on the product yet. But delivery said 1-2 days, and I still haven't received it 9 days later. Hence the poor rating. I bought it through the website because of the short delivery time hoping to be able to use this weekend :(
Delivery of Hunter boots
Delivery of Hunter boots, opened up the packaging to find one boot defective, cracked, and also a different colour.
I have called the contact number and no response, also no reply from email?
Update:
They have responded and promised a full refund.
Matthew Cockell If you are reading this review please respond accordingly
Lovely jacket for my grandson
Lovely jacket for my grandson. Good price and fast delivery
Perfect in every way
Perfect in every way. Super smooth transaction from start to finish. Hassle free and straightforward. Trusty, solid and reliable seller.
Highly recommend this shop to others and wouldn't need to think twice about making a purchase again myself as I'm very pleased with both my item and the entire buying experience. Many thanks.
Exactly what I was looking for and so…
Exactly what I was looking for and so helpful AND reasonably priced
Very bad experience
Very bad experience. Waist of money! I have never had to write a bad review like this before. I am appalled by the state the items I ordered arrived in and also there is one item missing. I have emailed the company the moment I ordered the package which is now 5 days ago and heard nothing back! There is no telephone to call. The items arrived in the state which you would expect from used items. Paper box wrinkled and so were other cardboard bits of packaging. The Wellington boots had spots of what looks like dirt on them. I ordered 2 wellies fixing set, ordered and paid for and only one arrived. This is a fraudulent behaviour. Avoid.
It took a bit longer for the parcel to…
It took a bit longer for the parcel to arrive, but apart from that it was all good, the package was very nice presented with all the details and the procure matched the expectations.
Quality
Quick delivery. Top is lovely, really nice quality, better than expected. Fantastic price.
A fantastic company..what a great find
A fantastic company, found them by chance on google..bought a lotus grill bbq at a great price. Ordered one day delivered the next, incredibly fast free delivery. Will definitely be returning..soooooooo impressed with thelittlecontrygarden..amazing service.
Lotus Grill XL
Arrived v quickly, much cheaper than any other supplier that I could find. Would definitely recommend - thank you!
Good price and quick delivery.
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