Thelittlecountrygarden Reviews 

89
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Order not updated after 9 days. No delivery date scheduled. No reply to emails or via phone. Avoid ordering.

Rated 1 out of 5 stars

I bought a swiming pool and i had not email to say it was depatched. Then after five days i messaged them. I got no reply. I messaged again a few days later, still no replies. I got the pool and it... See more

Rated 1 out of 5 stars

I ordered two pairs of trousers from this company. When delivery arrived, some time after the promise on the website, the package contained only one pair of trousers. I immediately queried this by e... See more

Rated 5 out of 5 stars

Perfect in every way. Super smooth transaction from start to finish. Hassle free and straightforward. Trusty, solid and reliable seller. Highly recommend this shop to others and wouldn't need to thi... See more

2.0

Poor

TrustScore 2 out of 5

89 reviews

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Hasn’t replied to negative reviews

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2.0

All reviews

(89)

11 reviews in the last 12 months

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Rated 3 out of 5 stars

Cost of returns not worth the risk

My boots didn’t fit and it has cost me £13.14 to return them within the UK, almost 20% of the cost of the boots. Sadly this means I can’t risk trying another pair from this company and will now find a pair from a company with free returns.
Had the boots fitted I would have been very happy with the company as they arrived quickly and although the box was badly bashed the boots were absolutely fine.

19 January 2021
Thelittlecountrygarden logo

Reply from Thelittlecountrygarden

Hi, sorry, we are still learning and we are looking into our procedures to try and help with returns and best methods of returning. Thank you for your comments and we hope we will be able to help you in the future.

Rated 5 out of 5 stars

Fab gem of a website !

Fab gem of a website selling all sorts of Hunter and other outdoor clothing brands and shoes at really low prices. I ordered an item which didn’t fit and they happily sorted out an exchange (even reserving my size so it didn’t sell out whilst I sorted the return). Quick delivery too. Would recommend this company

15 January 2021
Rated 5 out of 5 stars

Great little shop.

Great product. Great little price. Super-fast delivery. Matthew was very helpful indeed in helping me select the right wellingtons for my needs. Took them for a walk today. Delighted!

14 January 2021
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