Easy to reserve, easy to enter parking lot with QR code on app, easy to park, shuttle busses run timely (almost never have to wait and if so, very short time). The whole system is very efficient. Been... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States with 38 locations at 22 airports.
Contact info
200 W Monroe St #1500, 60606, Chicago, United States
- feedback@theparkingspot.com
- theparkingspot.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dallas Love Field is a great location…
Dallas Love Field is a great location for Parking Spot. Easy in/out and quick pickup. Cost is almost half of the terminal pricing!
They do a great job of making the…
They do a great job of making the customer feel special ... from pick-up to drop-off!
So Convenient and Safe
I loved that when we got off the shuttle, our car was 20 steps from the shuttle. I didn't have to walk a long way trying to remember where I had parked the car. Both shuttle drivers were super nice and the lady at the counter when we went inside was also very helpful. I felt like my car was a lot more secure at The Parking Spot compared to what I saw at the airport economy lot.
love the loyalty program
love the loyalty program, the free day offers and the convienience. the drivers are also always very friendly.
I highly recommend The Parking spot
I highly recommend The Parking spot. The staff and drivers are all so nice and they come to pick you up at your car and drop you off at your car when you get back and help with your bags. It's so nice to know the vehicle is safe and under cover.
Great and fast Service every time I fly…
Great and fast Service every time I fly out of Columbus Ohio.
Efficient and reliable
Easy to reserve, easy to enter parking lot with QR code on app, easy to park, shuttle busses run timely (almost never have to wait and if so, very short time). The whole system is very efficient. Been using Parking Spot for years now and they just keep getting better!
Fast and friendly service.
Excellent service and most important…
Excellent service and most important very secure place to leave your car, very friendly drivers. they do care fro the cutomers.
Great parking spot
Great parking spot. Easy to use. Great workers and very well lit up.
My Parking Spot 2 Experience
It was a very short wait to be picked up by the shuttle bus. There was an attendant at the gate in case additional assistance was needed. In addition, the cold water that is offered when you are existing the gate is a wonderful perk.
Excellent customer service!
Excellent customer service and the drivers were very courteous and on time
Definitely recommend
My first experience parking here for LAX. I would highly recommend. The staff were all very friendly and efficient. They offer free water for guests, which is great after a long day of travel. Busses are easy to spot and there are plenty of them.
Frequency of shuttles and friendly…
Frequency of shuttles and friendly drivers.
On Point Park Spots And Shuttle…
On Point Park Spots And Shuttle Service. Will Use Services Any Time Needed And I Suggest Ya’ll To Give The Parking Spot An Opportunity!
Great customer service
Great customer service and they keep my car safe!
Highly recommend Parking Spot 1 in Phoenix
I use Parking Spot frequently as I travel frequently for work. Although I think the base charges for parking are high, with the AAA discount and so many reservation related discount offers, I rarely have to pay full price for parking and that brings the cost of parking into the reasonable range (keep those offers coming ;-). I've used parking spot for about 13 years and with the exception of two drivers, all the drivers I have encountered have been friendly, courteous and helpful. I have had reason, on three or four occasions, to contact the manager Dindo at Parking Spot 1. Each time, he has provided customer focused attention and assisted me to resolve the issues I have had. I appreciate your Parking Spot team!
I had the sweetest driver from The…
I had the sweetest driver from The Parking Spot after a long, exhausting travel day. James C. He was so kind, friendly, and genuinely caring. We ended up talking the whole ride about life, my travels, sailing, my channel, and my husband's cancer journey. He even helped with my bags. By the end of the ride, it felt like talking to an old friend. Thank you for your kindness and for making a tired traveler smile. People like you truly make a difference.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








