Craig was extremely knowledgeable, helpful, friendly and very nice to deal with. I would recommend The Pension Planner Ltd for advise with pensions, I have more peace of mind after speaking to them.
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See what reviewers are saying
From my initial meeting and then further reviews the whole experience has been perfect. Craig’s insight and guidance has been brilliant..he takes the time to explain every type of situation and sugges... See more
Craig from Pension Planner couldn't have been more helpful and knowledgeable. He's really improved my understanding of pensions generally and specifically my own numbers. This service is exactly what... See more
Shane Kao steered me through what felt like a pension minefield after my husband's death. He explained everything patiently and clearly. I felt a genuine care for me and my family. The written report... See more
Company details
- Pension fund
- Asset manager services
- Investment company
- Investment service
- Pension office
- Retirement Scheme
About The Pension Planner
Information provided by various external sources
The Pension Planner was established in 2012 by Andrew Hursthouse and Nicholas Pratt in order to provide professional pension advice specialising in the post retirement market.
Between them, Andrew and Nicholas have over twenty years experience as Independent Financial Advisors.
We genuinely care about our clients, take pride in our work and always deliver on our promises.
It’s these simple but all important qualities together with our knowledge and expertise which helps differentiate us from the rest and ensures we build lasting and trusted relationships with our clients.
The Pension Planner
Written by the company

Contact info
Parkhead House, S1 4FS, Sheffield
- 0800 078 7182
- info@thepensionplanner.co.uk
- thepensionplanner.co.uk
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Very professional
Very professional, friendly and knowledgeable help from Lisa. Would definitely recommend.
Ticked our Boxes
TPP were one of three organisations we approached and all gave good advice and were receptive to our pension needs going forward. Ultimately, we favoured TPP based on a combination of personal interaction, charges and performance, all factors giving us confidence for the future.
First class service
Lisa and her team did an excellent job with initial pensions search.
Providing regular updates while waiting for companies to get back to them.
Lisa then did a zoom meeting with myself to go through options.
Looking forward to working with Lisa.
First class professional service, highly recommend!!
Definitely Recommended
I would definitely recommend Shane Kao at The Pension Planner. Shane was very thorough and took the time to explain how investments and pensions can work for me. Shane was easily contactable to discuss any query and dealt with any issues promptly and efficiently. I am happy with the outcome the Shane has achieved for me.
Excellent help from The Pension Planner
I very much appreciated the excellent and clear advice I received. I would highly recommend.
Thank you.
Great service all round
I am the first to admit that I was pretty clueless about my pension options but after reaching out to the pension planner I now feel much more confident and reassured about my plans for the future.
Shane Kao is extremely knowledgeable and was always available to answer any questions I had and I was kept up to date with regular emails from Chris Minter and the rest of the team.
Very happy with service I have received , highly recommended.
Andy
Pension Peace of Mind
I reached out to The Pension Planner in the hope of finding an advisor who could provide clear and actionable advice about my slipshod pension affairs. But The Pension Planner exceeded my hopes. They helped me identify a realistic pension goal, they assessed my finances and gave me feedback that was comprehensive yet still comprehensible to a layman like me, and they have provided me with the ways and means for further investment. Without ever glossing over financial risks and uncertainties, they have managed to give me peace of mind about my retirement.
Knowledgeable and helpful
Lisa really helped me think about how I can best plan for my retirement. She's very friendly and approachable and explains things very clearly. Very glad I approached the Pension Planner!
Outstanding service from the pension…
Outstanding service from the pension planner. I found them through the government pensions advice site. It was a pleasure to work with my advisor, Amy Meegan. She was friendly and very knowledgeable handling my transfer quickly and smoothly, even when I threw a spanner in the workings. I can’t recommend them highly enough. Thanks Amy.
Highly recommended - clear, friendly & accessible advice
Excellent experience with Amy and team. Invaluable help in filling in the gaps in my knowledge about the big scary world of pensions, along with some specific advice.
At the end of the process I had the confidence needed to make the key decisions about how best to proceed. Thanks so much for your help!
Exceptional Service
Great meeting with my advisor Nic to review my recent semi retirement and my investment change. Information sent prior to the meeting was very helpful, in easy to understand detail and gave me an opportunity to think of any questions. It was positive, I felt really comfortable with the information I was given and this gave me the chance to discuss my priorities for my pension in retirement, which made me feel involved. I have been with The Pension Planner since 2018, I have felt completely comfortable and happy with their advice. Thank you.
Nic and he’s team ( recently Chris)…
Nic and he’s team ( recently Chris) have always been excellent in there approach, even with a nervous investor like me , I’ve been with the pension planner for almost five years now and they’ve always been at hand for advice and reassurance
Great professional help and advice from…
Great professional help and advice from Shane and Chris would recommend their services
Pension Transfer
I had been looking for a Company to help me with a Pension Transfer and was grateful that The Pension Planner made contact. The process was handled very efficiently by Sanjoy, Chris and Holly. The documentation was straightforward and I was kept informed about the progress of the transaction. An intelligent piece of work by them meant that I had a tax benefit on an old policy.
To be recommended.
Bob L
Lisa explained everything in terms that…
Lisa explained everything in terms that we could understand without any pressure
Excellent experience
Excellent experience. Shane Kao is extremely professional and informative. He explained everything in “lay person “ terms. I was given a regular updates and couldn’t recommend them enough. Thank you.
Thankyou for your excellent service…
Thankyou for your excellent service special mention to Shane Kao for his patience and commitment to ensuring the best plan
Great Service
From start to finish the pension planners have been fantastic. Shane Kao and Chris Minter, both dealt with in person, by phone and e mail, have kept me informed all the way through. The whole moving of my pensions investments has gone very smoothly. Has meetings with Shane who explained everything to me. Thank you
Outstanding service from The Pension…
Outstanding service from The Pension Planner. I found them through the government site for pension advice and highly recommend. Lisa Ellaway the adviser is clear, making complex principles easy to understand, and easy to follow options too. I've always been baffled by pensions but she explained to me what my current pensions were doing for me, where it could make sense to combine and implications of that. She also helped me see what my circumstances could be in future at different retirement ages. She answered all my questions and I feel completely reassured. I also have to mention the assistants at the firm who sent me regular update emails - one of my pension companies was very slow in sending them my pension info. Also have to say no hard sell! Again, I strongly recommend.
Very helpful throughout the process
The process of transferring pension from a DB scheme to DC can be longer than expected and involves people from other companies.. after a few delays, with my pension advisor leaving Lisa became my new advisor and with her efforts the process was successful and completed.
It always felt that Lisa was putting as much pressure, if not more, that I was in getting the other companies involved in getting the process resolved.
Lisa is always quick to respond to any query I have and I am settled in my retirement now thanks to the staff at The Pension Planner and especially Lisa
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