My husband took me to The Perfume Shop as a treat for my birthday. The lady that served us, Lizzy, was extremely helpful by advising of new perfumes, as well as helping with the perfume I went in for.... See more
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Location
Switch locationKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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See what reviewers are saying
Dealt with Donna today, she’s absolutely fantastic at her job, massive ray off sunshine, what a great woman thanks Donna
Tracey excellent service knows her product would buy again Offered us discount card first time one offered to us as other stores we visited never did in years of shopping great place recommended 5 st... See more
Company replied
Friendly sales assistant who helped me exchange a perfume.
Company replied
Company details
- #33 of 111 best companies in Perfume store
- #69 of 217 best companies in Beauty product supplier
- #22 of 81 best companies in Cosmetics and Perfumes Supplier
- #44 of 132 best companies in Cosmetics shop
- #27 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom
4.9
Excellent
224 reviews
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Polite Polite Lovely manners from Donna…
Polite Polite Lovely manners from Donna ,will be back 😀😃😄😁
26 June 2026
Unprompted review
Dealt with Donna today
Dealt with Donna today, she’s absolutely fantastic at her job, massive ray off sunshine, what a great woman thanks Donna
26 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lovely, friendly, helpful staff.
My husband took me to The Perfume Shop as a treat for my birthday. The lady that served us, Lizzy, was extremely helpful by advising of new perfumes, as well as helping with the perfume I went in for. I hadn’t heard of the VIP Rewards programme, so she helped set me up as a VIP customer. My husband bought me 2 perfumes, the one I went for & another one. We chatted about the fact it was my birthday that day & she gave me some samples to try too. She couldn’t have been more helpful & we appreciated her help.
17 June 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My visit to the Houndshill branch
My visit to the Houndshill branch was a refreshing experience.
Unfortunately I was a single day late for the Father’s Day discount but the perfumer Angela was so knowledgeable and helpful that it softened the blow of the costly Chanel I wanted!.
Far from being pushy, she guided me through the differences between the strengths and types, teaching me quite a few things I never knew.
She took the time to educate me on a few things (as others had obviously misinformed me about fragrance previously) and she relayed her many years of experiences to me in a way which had significant relevance to me personally without being condescending and ultimately resulted in me making a £215 purchase using her advice as to why it was the right one for me and I had no regrets in making such an expensive purchase.
Give this lady a bonus or a day off or something!!
Very impressed and I sincerely hope both herself and upper management get to read this review and reward her accordingly.
Five stars and a Smiley face from me all the way. ⭐️⭐️⭐️⭐️⭐️🤩
22 June 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady was very nice knew what she…
The lady was very nice knew what she was talking about and was very clear and very nice to me
10 June 2026
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Amanda very helpful and…
Was served by Amanda very helpful and nice great customer service would recommend
5 June 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tracey excellent service knows her…
Tracey excellent service knows her product would buy again Offered us discount card first time one offered to us as other stores we visited never did in years of shopping great place recommended 5 stars.Blackpool Rocks
5 June 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got the items I wanted at a good…
I got the items I wanted at a good price and good delivery thanks
30 May 2026
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Donna from Blackpool perfume shop was…
Donna from Blackpool perfume shop was amazing to help me and mum, got good bargain, polite, very helpful, this shop is amazing we come here twice a year 😊
1 June 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service from Donna
Fantastic service from Donna. Great customer service. Also made sure she saved me money and got me the best deal. Thanks Donna
18 May 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Value
Good website. Great prices. Quick ordering. Speedy delivery. Definitely use again
1 May 2026
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service and assistance
Excellent service and assistance, great price and love my new scent 🩷
31 October 2025
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service and a great price
Amazing service and a great price. Had my gift wrapped better than I ever could from Tracey. Thanks x
2 May 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service with a smile
Fantastic service with a smile. Extremely helpful with expert advice.
1 May 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Donna
Great service from Donna. She went above and beyond to assist me. Weldone.
28 April 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service today at the Blackpool…
Amazing service today at the Blackpool store, Tracy was so hopeful and went above and beyond with the service. I always have a good experience at the Perfume store
24 April 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tracy was really lovely and super…
Tracy was really lovely and super helpful!
24 April 2026
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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