I had a wonderfully helpful young lady (Belle) at the Blackpool store, who let me and my daughter smell many perfumes and also advised us which scents to try. She helped me order a perfume online f... See more
Location
Switch locationKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.
Company replied
Excellent service, offers and price. Tracey was great at advising which perfume to buy and helped set up membership to get future rewards and member prices. I purchased a gift set which was wrapped an... See more
Company replied
Friendly sales assistant who helped me exchange a perfume.
Company replied
Company details
- #34 of 115 best companies in Perfume store
- #66 of 219 best companies in Beauty product supplier
- #21 of 85 best companies in Cosmetics and Perfumes Supplier
- #41 of 132 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #29 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from The Perfume Shop - Blackpool 61
Yeah dealt with me great and wrapped…
Yeah dealt with me great and wrapped presents
Tracy

Reply from The Perfume Shop - Blackpool 61

Reply from The Perfume Shop - Blackpool 61
Fantastic service and great product at…
Fantastic service and great product at great price. Tracey was a great help.

Reply from The Perfume Shop - Blackpool 61
Fabulous service from Tracey at the…
Fabulous service from Tracey at the Blackpool store xx thank you xx

Reply from The Perfume Shop - Blackpool 61
Amanda is one of the best staff!
Amanda is one of the best staff!
She always looks after the customers!
Love her!❤️

Reply from The Perfume Shop - Blackpool 61
Dan at Blackpool perfume shop and…
Dan at Blackpool perfume shop and colleagues were super friendly and helpful and polite. Gave me discount and reward card. Lovely experience thank you

Reply from The Perfume Shop - Blackpool 61
I visited the perfume shop in Blackpool…
I visited the perfume shop in Blackpool today (15th February) and was served by the lovely Charlotte. She was very knowledgeable and helpful and even persuaded me to treat myself to the 100ml bottle🙈 amazing service and prices will come again xx

Reply from The Perfume Shop - Blackpool 61
Visited on valentines and got amazing…
Visited on valentines and got amazing service all looked gorgeous in there red uniform dressed up for valentines and Tracey was lovely such a pleasure!

Reply from The Perfume Shop - Blackpool 61
Great prices and choice and arrived on…
Great prices and choice and arrived on time Brilliant service
Thank you 😊

Reply from The Perfume Shop - Blackpool 61
Obviously pressed the wrong button…
Obviously pressed the wrong button instead of click and collect so this created some confusion. Took my order to the Blackpool store in Houndshill and a wonder lady called Tracy managed everything for me. Fab service will definitely use this store again.

Reply from The Perfume Shop - Blackpool 61
Tracy was very helpful today on the…
Tracy was very helpful today on the hound hill store no waiting around and great customer service thank you

Reply from The Perfume Shop - Blackpool 61
Absolutely brilliant
Absolutely brilliant. Customer service was fantastic from start to finish, offered recommendations and gave me plenty of time to sample options. Cant fault it at all. Thankyou!

Reply from The Perfume Shop - Blackpool 61

Reply from The Perfume Shop - Blackpool 61
Excellent service from Annie brilliant…
Excellent service from Annie brilliant helped me and so nice

Reply from The Perfume Shop - Blackpool 61
What a lovely member of staff
Visited Perfume Shop at Boundary Mill on Wednesday they ordered an after shave to be delivered to my home in Blackpool. Quickly delivered on Friday. Unfortunately one of the fragrances was wrong, so I went to the branch in Blackpool with my receipt and the product concerned. The Young lady Magda was so helpful they had the one I wanted in stock and exchanged it. Not only was she helpful but also so polite and served me and my wife with a smile. She is a credit to your company Perfume Shop.

Reply from The Perfume Shop - Blackpool 61
The lady tried to find the perfume I…
The lady tried to find the perfume I wanted and then when they had not got it she ordered from the warehouse it arrived the following day

Reply from The Perfume Shop - Blackpool 61

Reply from The Perfume Shop - Blackpool 61
Bell the sales assistant went above and…
Bell the sales assistant went above and beyond helping us. She’s a star!

Reply from The Perfume Shop - Blackpool 61
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






