The Perfume Shop - Blackpool 61 Reviews 

245
TrustScore 5 out of 5

4.9

Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a wonderfully helpful young lady (Belle) at the Blackpool store, who let me and my daughter smell many perfumes and also advised us which scents to try. She helped me order a perfume online f... See more

Rated 5 out of 5 stars

Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.

Company replied

Rated 5 out of 5 stars

Excellent service, offers and price. Tracey was great at advising which perfume to buy and helped set up membership to get future rewards and member prices. I purchased a gift set which was wrapped an... See more

Company replied


Company details

  1. #34 of 115 best companies in Perfume store
  2. #66 of 219 best companies in Beauty product supplier
  3. #21 of 85 best companies in Cosmetics and Perfumes Supplier
  4. #41 of 132 best companies in Cosmetics shop
  5. #25 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #29 of 108 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(245)

33,812 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super fast delivery and amazing price

Super fast delivery and amazing price

27 February 2026
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Yeah dealt with me great and wrapped…

Yeah dealt with me great and wrapped presents
Tracy

9 March 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Genuine products and speed of delivery

Genuine products and speed of delivery

14 November 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic service and great product at…

Fantastic service and great product at great price. Tracey was a great help.

28 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fabulous service from Tracey at the…

Fabulous service from Tracey at the Blackpool store xx thank you xx

28 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amanda is one of the best staff!

Amanda is one of the best staff!
She always looks after the customers!
Love her!❤️

27 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Dan at Blackpool perfume shop and…

Dan at Blackpool perfume shop and colleagues were super friendly and helpful and polite. Gave me discount and reward card. Lovely experience thank you

27 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I visited the perfume shop in Blackpool…

I visited the perfume shop in Blackpool today (15th February) and was served by the lovely Charlotte. She was very knowledgeable and helpful and even persuaded me to treat myself to the 100ml bottle🙈 amazing service and prices will come again xx

15 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Visited on valentines and got amazing…

Visited on valentines and got amazing service all looked gorgeous in there red uniform dressed up for valentines and Tracey was lovely such a pleasure!

14 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great prices and choice and arrived on…

Great prices and choice and arrived on time Brilliant service
Thank you 😊

6 February 2026
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Obviously pressed the wrong button…

Obviously pressed the wrong button instead of click and collect so this created some confusion. Took my order to the Blackpool store in Houndshill and a wonder lady called Tracy managed everything for me. Fab service will definitely use this store again.

12 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Tracy was very helpful today on the…

Tracy was very helpful today on the hound hill store no waiting around and great customer service thank you

11 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Customer service was fantastic from start to finish, offered recommendations and gave me plenty of time to sample options. Cant fault it at all. Thankyou!

9 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Thank you Donna.

9 February 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service from Annie brilliant…

Excellent service from Annie brilliant helped me and so nice

30 January 2026
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

What a lovely member of staff

Visited Perfume Shop at Boundary Mill on Wednesday they ordered an after shave to be delivered to my home in Blackpool. Quickly delivered on Friday. Unfortunately one of the fragrances was wrong, so I went to the branch in Blackpool with my receipt and the product concerned. The Young lady Magda was so helpful they had the one I wanted in stock and exchanged it. Not only was she helpful but also so polite and served me and my wife with a smile. She is a credit to your company Perfume Shop.

31 January 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The lady tried to find the perfume I…

The lady tried to find the perfume I wanted and then when they had not got it she ordered from the warehouse it arrived the following day

19 January 2026
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service again ,

Great service again ,

27 December 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Bell the sales assistant went above and…

Bell the sales assistant went above and beyond helping us. She’s a star!

3 January 2026
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Absolutely 💯 lovely

Absolutely 💯 lovely

21 December 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hi,

Thank you so much for your feedback and kind words. Have a great new year.

The Perfume Shop.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look