Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... See more
Location
Switch locationUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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See what reviewers are saying
I was looking for a birthday gift for my friend, struggling to decide which perfume to go with Siobhan helped me narrow down my options and ever got the perfect gift. She also done a lovely customised... See more
Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... See more
Company replied
all the staff were amazing, they new what they were talking about, they were helpful. We were served by a wonderful black lady (sorry didnt get her name) they continued to walk around blue water befor... See more
Company replied
Company details
- #35 of 115 best companies in Perfume store
- #69 of 220 best companies in Beauty product supplier
- #22 of 84 best companies in Cosmetics and Perfumes Supplier
- #44 of 131 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #27 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, United Kingdom
5.0
Excellent
273 reviews
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Elizabeth is amazing
Elizabeth helped us out at the bluewater store today. Genuinely such a lovely person, looked after us really well, we felt like VIPs. She helped us find a gift for multiple family members and took extra care in everything she did, including wrapping the gifts. Really enjoyed our time in the store today!
24 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible service
Elizabeth from the blue water store was very helpful and kind. Great service :)
24 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to bluewater to get some…
Went to bluewater to get some aftershave for my dads birthday Kelly B was lovely and showed us all the different options available lovely customer service
24 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Kelly
Amazing service from KellyB, very helpful, thank you!
24 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth Bluewater store absolutely…
Elizabeth Bluewater store absolutely fantastic. Really knows her fragrances.
Polite, patient & professional all at the same time. Defaintly will be back.
Thank you Elizabeth x
24 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Barbara helped both me and my mum find a gift for my cousin. She helped us find exactly what we wanted and neatly wrapped up the perfume bottle for us.
23 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth at the Bluewater store was so…
Elizabeth at the Bluewater store was so helpful and informative and helped me choose my next fragrance.
23 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara in bluewater is lovely
I asked Barbara in the Bluewater store for advice on a spring/summer fragrance for my son (he has already tried a few and couldn’t decide). She automatically suggested 3 and went out of her way to get testers for us. He ended up buying 2 of the 3 very happily and really likes them. She was friendly and kind and looked after us so well, giving us a discount and some freebies. Can’t recommend this store highly enough. Our second experience there and last time the staff were all helpful too.
10 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
When to The perfume Shop outlet at…
When to The perfume Shop outlet at Bluewater,the staff who attended to me was nice and customer friendly lady are name is Barbara
20 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service from…
Excellent customer service from Barbara, was very helpful when I was trying to find the right fragrance and ended up buying 2 because of her.
17 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara was really helpful and…
Barbara was really helpful and informative about everything I needed to know and her knowledge really helped me decide and buy the after shave I wanted
17 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
good attention from staff
good attention from staff, helping me choose an old favourite at a very reasonable price, and getting a new favourite for my granddaughter's birthday also at a very reasonable price.
10 April 2026
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good customer service from Tomi
Very good customer service from Tomi. Bluewater store
25 March 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing time at the perfume…
I had an amazing time at the perfume shop at Bluewater Hammedah,Cathy & Charlotte we’re all super wonderful, they took their time to help and cater for my specific want. I’m glad happy and satisfied. Please visit the store and get to meet the amzing team
13 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara from bluewater perfume shop was…
Barbara from bluewater perfume shop was absolutely lovely we had the best experience with her, lovely when asked about gift wrapping :))
10 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Elizabeth very…
Great service from Elizabeth very customer focused helpful. Happy to shop.
9 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
great saleswoman
great saleswoman and was very helpful shout out to elizabeth at bluewater😁
9 April 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had incredible service from Elizabeth…
Had incredible service from Elizabeth in the Bluewater store. She took her time to show me around and learned about my allergies/ intolerances surrounding perfumes to help me find one that was suitable. Very knowledgeable and friendly. Excited to visit again
30 March 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came into the perfume shop in bluewater…
Came into the perfume shop in bluewater served by ruby very helpful and friendly will definitely come again very pleased with her service
28 March 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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