Amazing customer service!! Came in looking for a gift for Father’s Day, served by Ling, she was absolutely amazing! Friendly and super helpful she took us round the shop giving us multiple testers, te... See more
Location
Switch location160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
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See what reviewers are saying
Ling made my experience smooth, enjoyable and left me with exactly what I wanted. She was friendly and helpful without being pushy. I would absolutely recommend her to anyone
Jane was very helpful with helping us buy a special birthday present, alongside being polite she helped us make this birthday special for our friend getting to personalise the gift. She is honestly am... See more
Company replied
I recently purchased a perfume and had such a wonderful experience thanks to Gina. She was incredibly friendly, knowledgeable, and patient, taking the time to help me find exactly what I was looking f... See more
Company replied
Company details
- #34 of 109 best companies in Perfume store
- #62 of 215 best companies in Beauty product supplier
- #22 of 82 best companies in Cosmetics and Perfumes Supplier
- #39 of 129 best companies in Cosmetics shop
- #28 of 66 best companies in Flavours, fragrances and aroma Supplier
- #28 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom
5.0
Excellent
1k reviews
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Ling made my experience smooth
Ling made my experience smooth, enjoyable and left me with exactly what I wanted. She was friendly and helpful without being pushy. I would absolutely recommend her to anyone
11 June 2026
Unprompted review
Amazing customer service!
Amazing customer service!! Came in looking for a gift for Father’s Day, served by Ling, she was absolutely amazing! Friendly and super helpful she took us round the shop giving us multiple testers, telling us best sellers and getting us discounts. Product knowledge was great!! Super helpful, and deserves every bit of recognition. Thanks Ling!
11 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service and help from assistant …
Great service and help from assistant ( Ling)
9 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was an excellent help
Jane was an excellent help ! Had a great experience.
8 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I recently purchased a perfume and had…
I recently purchased a perfume and had such a wonderful experience thanks to Gina. She was incredibly friendly, knowledgeable, and patient, taking the time to help me find exactly what I was looking for. Her customer service was outstanding, and she made the whole shopping experience enjoyable and stress-free. It’s rare to come across someone so genuinely helpful and passionate about what they do. Thank you, Gina, for going above and beyond—I absolutely love my new perfume and will definitely be back!
8 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Ling today
I was served by Ling today, who was very helpful and friendly! 😊
7 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had a lovely experience looking for…
We had a lovely experience looking for gifts for Father’s Day. Ling was very helpful and helped us with wrapping and creating a ribbon. Great customer service.
7 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling made my experience so enjoyable
Ling made my experience so enjoyable
6 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Service.
Amazing Service.. polite Staff :)
LING you are the best :))
6 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was very helpful with helping us…
Jane was very helpful with helping us buy a special birthday present, alongside being polite she helped us make this birthday special for our friend getting to personalise the gift. She is honestly amazing, completely lit up the whole room with her positive energy and amazing service. Will definitely be back!!!
6 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was a great help & told me about…
Ling was a great help & told me about the special offers that were on to save me money & was so helpful
6 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff Member
The member of staff Ling was extremely pleasant and great helping my daughter pick out the perfect perfume and customised wrap for my wife's birthday.
Great service.
6 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling she is the best in the whole shop…
Ling she is the best in the whole shop good customer service
4 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served Ling and was very helpful n…
Was served Ling and was very helpful n so kind n efficient!!
4 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience from Ling
4 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Jane today
Served by Jane today, great experience, she was friendly and gave us advise on the perfumes available
It was a pleasure visiting the store
3 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was lovely
Jane was lovely! So helpful and made me feel so comfortable!!
3 June 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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