The Perfume Shop - Braehead 66 Reviews 

1,219
TrustScore 5 out of 5

5.0

160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB


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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had a fantastic experience at The Perfume Shop in Braehead Shopping Centre. Jane provided exceptional customer service from start to finish. She was incredibly friendly, knowledgeable abo... See more

Company replied

Rated 5 out of 5 stars

Was approached by a lovely gentleman called Mark. He offered me a men’s aftershave for my partner and he spoke to me about different fragrances, he definitely knew his stuff. Thank you mark I will def... See more

Company replied

Rated 5 out of 5 stars

Fantastic help from Ling, we got a nice gift set for a wedding, and the refill genie. Will highly recommend to come to her for any concerns regarding purchase, really knowledgable. Thank you!

Company replied

Rated 5 out of 5 stars

Ling was brilliant! She knew exactly how to find the right perfume for me & provided additional extras such as the birthday wrapping- which made the gift I was shopping for even more special. Thank yo... See more

Company replied


Company details

  1. #34 of 115 best companies in Perfume store
  2. #66 of 219 best companies in Beauty product supplier
  3. #21 of 85 best companies in Cosmetics and Perfumes Supplier
  4. #41 of 132 best companies in Cosmetics shop
  5. #25 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #29 of 108 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,219)

33,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Ling was absolutely amazing and was so…

Ling was absolutely amazing and was so feiendly and energetic, give this good women a promotion

4 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ling was very helpful and my gift…

Ling was very helpful and my gift looked beautiful. Thank you

4 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly, happy to get served.

4 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I popped into the Braehead branch and…

I popped into the Braehead branch and Ling was really helpful in helping me choose an aftershave for my dads birthday. She also wrapped the gift and personlised a ribbon which was a lovely touch.

4 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jane was very efficient and on the ball

4 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very helpful today by ling very good…

Very helpful today by ling very good communication by her and very kind and helpful

4 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was served by Mark

Was served by Mark. Very knowledgeable and friendly.

3 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

It was quick informative and very…

It was quick informative and very helpful form the staff
Jane attended to me and allowed me
Try a few different scents and knew her stuff interms of what I was looking for

3 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I shopped at Braehead today and was…

I shopped at Braehead today and was served by the lovely Jane she was so so helpful

3 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Sling was so helpful and super friendly.

Sling was so helpful and super friendly.

2 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Such great service

Such great service , ling was so helpful and helped me pick a fragrance for my dad.

2 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served by Ling today

Served by Ling today, very lovely and helpful. Great customer service!!

2 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Super friendly and professional…

Super friendly and professional experience from Ling who helped me and my fiancé pick out some fragrances for our wedding 😊 Thank you!

2 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Best service

This is not the first time I bought perfume from The perfume shop.
Staff is very helpful, specially Ling.
She knows her stuff and will take her time to make sure I get the right product I want. Her great Knowledge is not only about the scent but also when I ask about the best perfume for warmer climate.
I definitely recommend this shop in Braehead.

2 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ling is an amazing staff member

Ling is an amazing staff member, she was very attentive and positive when helping me find the perfume I was looking for. She’s got an amazing personality. She’s the best and knows her perfumes.

2 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jane was great .

Jane was great .

2 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Georgia was very helpful and kind when…

Georgia was very helpful and kind when serving. Thank you so much for all of your help!

1 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great help from Jane with choosing what…

Great help from Jane with choosing what to get

1 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jane was amazing

Jane was amazing

1 July 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ling was my sever and she was great

Ling was my sever and she was great, very helpful and made my purchase very smooth

30 June 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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