⭐⭐⭐⭐⭐ I had a fantastic experience at The Perfume Shop in Braehead Shopping Centre. Jane provided exceptional customer service from start to finish. She was incredibly friendly, knowledgeable abo... See more
Company replied
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
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⭐⭐⭐⭐⭐ I had a fantastic experience at The Perfume Shop in Braehead Shopping Centre. Jane provided exceptional customer service from start to finish. She was incredibly friendly, knowledgeable abo... See more
Company replied
Was approached by a lovely gentleman called Mark. He offered me a men’s aftershave for my partner and he spoke to me about different fragrances, he definitely knew his stuff. Thank you mark I will def... See more
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Fantastic help from Ling, we got a nice gift set for a wedding, and the refill genie. Will highly recommend to come to her for any concerns regarding purchase, really knowledgable. Thank you!
Company replied
Ling was brilliant! She knew exactly how to find the right perfume for me & provided additional extras such as the birthday wrapping- which made the gift I was shopping for even more special. Thank yo... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom
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Ling was absolutely amazing and was so feiendly and energetic, give this good women a promotion

Reply from The Perfume Shop - Braehead 66
Ling was very helpful and my gift looked beautiful. Thank you

Reply from The Perfume Shop - Braehead 66
Excellent service, very friendly, happy to get served.

Reply from The Perfume Shop - Braehead 66
I popped into the Braehead branch and Ling was really helpful in helping me choose an aftershave for my dads birthday. She also wrapped the gift and personlised a ribbon which was a lovely touch.

Reply from The Perfume Shop - Braehead 66

Reply from The Perfume Shop - Braehead 66
Very helpful today by ling very good communication by her and very kind and helpful

Reply from The Perfume Shop - Braehead 66

Reply from The Perfume Shop - Braehead 66
It was quick informative and very helpful form the staff
Jane attended to me and allowed me
Try a few different scents and knew her stuff interms of what I was looking for

Reply from The Perfume Shop - Braehead 66
I shopped at Braehead today and was served by the lovely Jane she was so so helpful

Reply from The Perfume Shop - Braehead 66
Sling was so helpful and super friendly.

Reply from The Perfume Shop - Braehead 66
Such great service , ling was so helpful and helped me pick a fragrance for my dad.

Reply from The Perfume Shop - Braehead 66
Served by Ling today, very lovely and helpful. Great customer service!!

Reply from The Perfume Shop - Braehead 66
Super friendly and professional experience from Ling who helped me and my fiancé pick out some fragrances for our wedding 😊 Thank you!

Reply from The Perfume Shop - Braehead 66
This is not the first time I bought perfume from The perfume shop.
Staff is very helpful, specially Ling.
She knows her stuff and will take her time to make sure I get the right product I want. Her great Knowledge is not only about the scent but also when I ask about the best perfume for warmer climate.
I definitely recommend this shop in Braehead.

Reply from The Perfume Shop - Braehead 66
Ling is an amazing staff member, she was very attentive and positive when helping me find the perfume I was looking for. She’s got an amazing personality. She’s the best and knows her perfumes.

Reply from The Perfume Shop - Braehead 66

Reply from The Perfume Shop - Braehead 66
Georgia was very helpful and kind when serving. Thank you so much for all of your help!

Reply from The Perfume Shop - Braehead 66
Great help from Jane with choosing what to get

Reply from The Perfume Shop - Braehead 66

Reply from The Perfume Shop - Braehead 66
Ling was my sever and she was great, very helpful and made my purchase very smooth

Reply from The Perfume Shop - Braehead 66
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