We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... See more
Company replied
Location
Switch locationUnit 63, Braintree Village, CM77 8YH Braintree, England, GB
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See what reviewers are saying
Walked into this store and Kelly was an absolute ray of sunshine. Helped me pick out an amazing fragrance for a 50th birthday gift and suggested some samples tp try as well! Absolutely stellar service... See more
Company replied
Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !
Company replied
Amber was absolutely amazing! Made our experience in store super easy for my brothers birthday gift! Never stopped here before but I’ll definitely come back
Company replied
Company details
- #34 of 115 best companies in Perfume store
- #65 of 219 best companies in Beauty product supplier
- #21 of 85 best companies in Cosmetics and Perfumes Supplier
- #40 of 129 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 63, Braintree Village, CM77 8YH, Braintree, England, United Kingdom
4.9
Excellent
128 reviews
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Had the best experience with picking…
Had the best experience with picking out the right fragrance with Amber!!!!
2 August 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience today
Great experience today. Professional and efficient with helping satisfy your needs. Amber was perfect. Thank you
1 August 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber was absolutely amazing
Amber was absolutely amazing! Made our experience in store super easy for my brothers birthday gift! Never stopped here before but I’ll definitely come back
25 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber was amazing and could not have…
Amber was amazing and could not have done more for us. Definitely coming back!
25 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber was amazing and very helpful
Amber was amazing and very helpful. I'd recommend buying from here.
25 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service from knowledgeable…
Amazing service from knowledgeable staff. Amber and Sam were super helpful.
25 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber was fantastic
Amber was fantastic - great knowledge, shared info on fragrance and wrapped presents beautifully
25 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber was amazing and did a great job…
Amber was amazing and did a great job gift wrapping our purchase. Good knowledge of all different fragrances
25 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber was really helpful and found the…
Amber was really helpful and found the perfect perfume for my Nan showed a wide range of perfumes
25 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Been here a few times and Amber has…
Been here a few times and Amber has always been very friendly and has great taste too!
25 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber and Jo were super helpful in…
Amber and Jo were super helpful in store today!
24 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing Service
Went in looking for something for my sisters birthday. Kellie and Amber came straight over and assisted in finding something suitable. Very good experience!
24 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber was very lovely and helpful today.
24 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber was great
Amber was great! Showed us some offers and was excellent customer service. Thank you!
24 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amber made us feel very welcome once…
Amber made us feel very welcome once entering the shop and explained the different perfumes and prices clearly while listening to what we needed as a gift thankyou will return.
24 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Toby and Sam were great today!
Toby and Sam were great today, ended up bagging something for myself, the Mrs and the little one. Will be back!
18 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from Toby and Kyan.
Excellent service from Toby and Kyan.
All staff very helpful and friendly
17 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing sevice
Kyan and toby were wonderful today! Lovely and helpful! ✨
17 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Kyan first class!
17 July 2026
Unprompted review
Reply from The Perfume Shop - Braintree Village 382
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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