Amy was really helpful and knew her stuff. I’m a traveller with expensive taste so I can be quite picky with perfumes, but she was patient and gave me some good recommendations. Really good service an... See more
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Location
Switch locationUNIT 4 DESIGNER OUTLET VILLAGE, CF32 9SU BRIDGEND, GB
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See what reviewers are saying
Bought my first Mugler Angel blush, and it came with very tiny version in the exact same shape. Luv it! And i found a good deal of discount of issey miyake drop that luckily a good scent as well
Company replied
The gentleman who served us was vey helpful explained that you didn’t stock the perfume we wanted so we ordered it and it arrived at my home a few days later no problems
Company replied
I just came to The perfume shop in Bridgend outlet and the gentleman who worked there was very polite and attentive. He helped me me choose great presents for my daughter's teachers and I am really ha... See more
Company replied
Company details
- #34 of 116 best companies in Perfume store
- #67 of 216 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #43 of 130 best companies in Cosmetics shop
- #26 of 68 best companies in Flavours, fragrances and aroma Supplier
- #29 of 106 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
UNIT 4 DESIGNER OUTLET VILLAGE, CF32 9SU, BRIDGEND, United Kingdom
4.7
Excellent
58 reviews
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Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
Thanks for your review! It's great to hear your positive review and thank you so much for your support.
The Perfume Shop
I’ve been wondering if I should write…
I’ve been wondering if I should write this review or just leave it but it’s really bothered me how bad the service was I received. I went in for an expensive perfume I couldn’t see on the shelves . I asked a short , brown haired woman with nose piercings about it …she huffed and said ‘I’ll go look out the back’, she then rolled her eyes as she turned around then as she was walking through the door said ‘for gods sake like’. When she came out she said ‘nope, none ‘ then walked off. She made me feel like I was a nuisance and very unwelcome . She then went back to talking to other staff members behind the counter . Is this how people are treated by the perfume shop. Absolutely appalling!
9 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
I am so sorry to hear this. Please pop in touch via email at reviews@theperfumeshop.com so we can look into this and resolve.
The Perfume Shop
Kerry-Ceri?(not sure) What a gem
Kerry-Ceri?(not sure) What a gem. Fantastico service fair play.
15 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Always helpful
15 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Fantastic service!
Fantastic service!! Unsure what to get and was talked through exactly what I needed without the hard sale.
Thank you Kerry I will return 👌🏾
14 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Amazing service
Amazing service, happy smiley staff. Cerys and Cari were the best!!
14 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Aaliya was very helpful thank you
14 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
The assistant who helped me was great
The assistant who helped me was great, quite knowledgeable, and had good grasp of all the offers.
13 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Kai was the best!
Kai was super helpful and patient. Good price for Tom Ford.
13 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
various options
Staff was good Ceri was nice and understood what fragrance i wanted
13 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
Thank you for your positive review!
The Perfume Shop Team
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
We went to the shop had a great…
We went to the shop had a great experience with the lady working on the desk her name was Linda at mc Arthur glen store
13 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
What a fantastic experience
What a fantastic experience. Came into browse and ended up buying two scents. The customer service from Kerry was amazing and nothing was too much trouble. Highly recommended!!!
13 June 2025
Unprompted review
Reply from The Perfume Shop - Bridgend Outlet 364
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Bridgend Outlet 364
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
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