Elaine was incredibly lovely and helpful when I needed to buy perfume for my sister’s birthday. Highly recommend buying from here!
Company replied
Location
Switch location4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
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See what reviewers are saying
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... See more
Company replied
Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... See more
Company replied
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... See more
Company replied
Company details
- Perfume store
- also in
- Beauty product supplier
- Cosmetics and Perfumes Supplier
- Cosmetics shop
- Flavours, fragrances and aroma Supplier
- Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, United Kingdom
4.9
Excellent
152 reviews
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Elaine was so helpful and I loved she…
Elaine was so helpful and I loved she showed me you can personalise the gift wrapping ribbon. My partner loved it! Thanks Elaine!
2 August 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Lovely experience in store today with…
Lovely experience in store today with Taz, very friendly and helpful with the gift wrap and ribbon service offered to me!
1 August 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Amazing service from Taz
Amazing service from Taz
Helped me choose a wood fragrance for men and gift wrapped it too
Amazing 😍
Thank you
1 August 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Popped into the Cardiff store with no…
Popped into the Cardiff store with no idea of what I wanted. Thankfully Tasha was on hand to help me with my purchase. I got a real bargain. Thanks.
1 August 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
My experience at the perfume shop was…
My experience at the perfume shop was amazing thank you to Elaine, she helped me pick out the nicest perfume for my boyfriend’s birthday. Thank you for the advice and she helped me set up a vip card to earn points thank you Elaine for your time. Your amazing
31 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Amazing customer service
I was served by Leona and she was so helpful! She helped me spray each perfume until I found the one that smelt amazing on my skin. She was so lovely and sweet! I hope she finds £500 on the floor one day, she deserves all the luck in the world.
18 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Excellent
When i rang the store the person was very nice and helpful. I think it goes a long way.
23 July 2025
Reply from The Perfume Shop - Cardiff 173
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Tasha was such a great help
Tasha was such a great help! she found me a perfume in less than 5 minutes. Excellent customer service, and she was very lovely! :) please give this woman a raise. Definitely recommend
25 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Eilish was amazing in store this…
Eilish was amazing in store this morning and really made my mums birthday gift feel personalised.
24 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Outstanding service from Eilish in…
Outstanding service from Eilish in Cardiff St David’s today, service with a smile, made my day!
24 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Excellent customer service
Excellent customer service. The lady helped my daughter pick a lovely perfume for her 13th birthday.
22 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Laiba was very helpful and kind
Laiba was very helpful and kind . She gave me free gift 🎁
11 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Aaliya outstanding service ⭐️⭐️⭐️⭐️⭐️
11 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
This is why Cardiff is best place to be!
Natasha was super friendly, found me the right deals and made sure I maximised the free gifts with the right perfumes for me. So glad I popped in on my weekend home with friends. Thank you! Don’t get this service in London!
11 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Perfume Shop Cardiff
Perfume Shop Cardiff - Leona
Absolutely brilliant service provided by Leona for my brother and sister in law’s wedding gift! Absolutely thrilled by her service! She made 2 beautiful hampers for me as a wedding present! And I am over the moon with them! Thank you so much for your advice and help, would definitely come again! Thank you! A very very happy customer! 🤩🤩🤩
7 July 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi
We appreciate your wonderful review! We're happy to hear that you were pleased with the service and the wedding gifts created. Thank you for your support!
The Perfume Shop
Eilish was absolutely lovely and made…
Eilish was absolutely lovely and made it a pleasure to shop. Would absolutely recommend!
27 June 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Tazz
Taz, super helpful and knowledgable in her field. Made a purchase today based on my needs and Taz recommendation. More than happy and will return again!
24 June 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
LA leiba was very helpful
23 June 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Natasha was awesome
Natasha was awesome, made my experience stress free considering I’m so unorganised!
23 June 2025
Unprompted review
Reply from The Perfume Shop - Cardiff 173
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Reply from The Perfume Shop - Cardiff 173
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
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