The Perfume Shop - Colne 356 Reviews 

483
TrustScore 5 out of 5

4.9

c/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I did my shopping at boundary outlet in colne I've been served by Zak, he was very polite and friendly. I had a very good experience and felt welcomed. He answered my questions and was very patient wi... See more

Company replied

Rated 5 out of 5 stars

I was served by Dreesha , she went above and beyond to make sure I left a very happy customer after telling her I didn’t know what to get, she even gift wrapped my wife’s anniversary perfume on her... See more

Company replied

Rated 5 out of 5 stars

I was ik boundary mill on a dull day and Maryam, Tracey and Emily were very friendly and helpful with choosing a quick perfume and they also provided me with some free samples and an amazing free gift... See more

Company replied


Company details

  1. #35 of 116 best companies in Perfume store
  2. #70 of 223 best companies in Beauty product supplier
  3. #21 of 84 best companies in Cosmetics and Perfumes Supplier
  4. #44 of 133 best companies in Cosmetics shop
  5. #25 of 68 best companies in Flavours, fragrances and aroma Supplier
  6. #27 of 108 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

483 reviews

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4.9

All reviews

(483)

34,846 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service! The staff were so patient and helpful! John, Amina and Misbah! Great team! Credit to perfume shop!

2 April 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amina was really friendly and helpful

Amina was really friendly and helpful, thank you!

2 April 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amina done extremely well

Amina done extremely well, professional service

2 April 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

....

Dreesha served me at Perfume shop. 10/10 service, very nice and helped me choose my perfume

1 April 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Dreesha was very helpful with choosing…

Dreesha was very helpful with choosing a good men’s perfume. She was very quick and efficient

1 April 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Maryam was amazing!!!!

1 April 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Mariam and Misba deal with my wife…

Mariam and Misba dealt with me and my wife couldnt thank them enough excellent customer service.

31 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very professional and good service by…

Very professional and good service by maryam definitely recommend this store again thank you 👊🏼

31 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Just amazing 😍

31 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 4 out of 5 stars

Excellent customer service by Tracey. I always buy from here.

Excellent customer service by Tracey. I

30 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Present

I was buying the perfume for a present. The only trouble was I couldn't remember the name or see any in the shop. I new what the bottle looked like. The assistant was brilliant. He told me to carry on with my shopping and he would look on line and see if he could find the product. When I went back, the assistant found the name. Only they didn't have any, but could order it online fir me. Which I did. The product even came in time to give as present. Brilliant service and customer care.

25 March 2026
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The perfume shop

Came for a lovely day out at boundary mill. Served by Dreesha at the perfume shop, she was very kind and helped me a lot finding the right scent for myself, I couldn’t find a specific perfume but she helped me a lot trying to find me one.

29 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Dreesha was very helpful and managed to…

Dreesha was very helpful and managed to find me a perfume whilst also dealing with other customers. She kept professional,helpful and informative to help me make my decision

29 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very helpful

Amina was very polite and helped me to find the right fragrance without rushing me.

29 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Dreesha and Amina

Dreesha and Amina
Were amazing and gave me the best gift idea and helped me choose the perfect present 🎁. Couldn't be more happier. Thank You

29 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The service at the store was…

The service at the store was incredible, staff, wee other knowledgeable and helpful. Dreesha selected a great set of products for both me and my wife.

29 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely service

Lovely service by Amina
Dreesha thank you

29 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amnia was very helpful when my…

Amnia was very helpful when my girlfriend came to choose some perfume.

29 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service

Amazing service, good customer service. Zak was so helpful

28 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good service by Zak

28 March 2026
Unprompted review
The Perfume Shop - Colne 356 logo

Reply from The Perfume Shop - Colne 356

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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