I was served by Tajinder and she did an amazing job. She greeted me with such a lovely, comforting smile that immediately made me feel welcome. She was so friendly from start to finish and made the wh... See more
Company replied
Location
Switch locationUnit 1a West Orchards Shopping Centre, CV1 1QX COVENTRY, GB
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See what reviewers are saying
Visited Coventry town perfume shop today and I had such a lovely experience at The Perfume Shop thanks to Zara. She was incredibly sweet, friendly, and went above and beyond to help me find exactly wh... See more
Company replied
I like the perfume shop and regularly use it for birthday and Christmas gifts. But I always have to order the gifts to be delivered to my own address. Prices are keen and delivery prompt. My only m... See more
Company replied
Hey Ethan has been helping and he helped me to choose the perfume that was looking, I would recommend anyone in Coventry west orchards shopping centre.
Company details
- #35 of 116 best companies in Perfume store
- #66 of 220 best companies in Beauty product supplier
- #21 of 83 best companies in Cosmetics and Perfumes Supplier
- #41 of 129 best companies in Cosmetics shop
- #25 of 69 best companies in Flavours, fragrances and aroma Supplier
- #27 of 108 best companies in Hair product shop
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 1a West Orchards Shopping Centre, CV1 1QX, COVENTRY, United Kingdom
5.0
Excellent
2k reviews
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Zara provided me amazing customer…
Zara provided me amazing customer service from start to finish. She was incredibly welcoming, kind, and polite, making me feel comfortable as soon as I arrived. She was happy to help and took the time to guide me through the different scent options, offering thoughtful recommendations without any pressure. Her friendly attitude, patience, and genuine enthusiasm made the whole experience enjoyable. Zara's kindness in the way she spoke and her willingness to help me find the perfect scent truly stood out. She is a real credit to the team, and I greatly appreciated her outstanding service.
13 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks Tanay for the amazing customer…
Thanks Tanay for the amazing customer service I really appreciate you helping me find 2 perfect perfumes for myself!!!
12 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
served by tanay and she was really…
served by tanay and she was really helpful and has great customer service
12 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Awa was an amazing sales person 🥰🥰I’ll…
Awa was an amazing sales person 🥰🥰I’ll keep coming back
12 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was in the shop today
I was in the shop today, Ethan served me very well, with his nice smile.
12 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Serena is a very good service and she…
Serena is a very good service and she gave me the best experience I could possibly get and for me to have a fragrance that makes me smell amazing
9 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zara was incredible
I had an amazing experience at the perfume shop, all thanks to Zara. She was incredibly knowledgeable, patient, and really took the time to help me find the perfect scent. She was so warm and friendly, and I left feeling truly delighted. I highly recommend asking for Zara if you visit!
9 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh had the best service really…
Ashleigh had the best service really paid attention to details and helped me find a perfect fragrance for fathers day and great gift wrapping
8 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh has the best service really…
Ashleigh has the best service really helpful and helped me find the perfect fragrance for myself,will Def be back
8 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh very cooperative best-selling…
Ashleigh very cooperative best-selling customer service provided by this beautiful girl very happy with the service definitely come again .
Thank you.
8 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tajinder she was receptive and helpful…
Tajinder she was receptive and helpful attending to me and picked the best perfume for me. Happy with her services
8 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh ⭐⭐⭐⭐⭐
Ashleigh ⭐⭐⭐⭐⭐
I had a great experience at this perfume shop in Coventry. The staff were friendly, knowledgeable, and helped me find the perfect fragrance. There was a wide selection of perfumes at competitive prices, and the quality was excellent. The store was clean, well-organized, and the customer service was outstanding. I would highly recommend this shop to anyone looking for genuine fragrances and a pleasant shopping experience. I will definitely be returning in the future.
8 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service is as always amazing
The service is as always amazing. Thank you for being here for us!!
Thank you Ashleigh for being great!!
6 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh was very amazing welcoming and…
Ashleigh was very amazing welcoming and so friendly the best customer service I got so far this year
6 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wanemi was an absolutely excellent…
Wanemi was an absolutely excellent worker helping me and my friends pick a good perfume she gave us a wounderfil and pleasant experience-saul
5 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was down at perfume shop today to pick up a gift
Was down at perfume shop today to pick up a birthday gift and I was shown around by Ashleigh, she was very friendly and had great customer service overall was a great and easy going experience
5 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wanemi was The best❤️❤️
5 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Ashleigh
I was served by Ashleigh. She is very friendly and helpful.
5 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ethan was very helpful and saw to me
4 June 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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