I was served by Tajinder and she did an amazing job. She greeted me with such a lovely, comforting smile that immediately made me feel welcome. She was so friendly from start to finish and made the wh... See more
Company replied
Location
Switch locationUnit 1a West Orchards Shopping Centre, CV1 1QX COVENTRY, GB
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See what reviewers are saying
Visited Coventry town perfume shop today and I had such a lovely experience at The Perfume Shop thanks to Zara. She was incredibly sweet, friendly, and went above and beyond to help me find exactly wh... See more
Company replied
I like the perfume shop and regularly use it for birthday and Christmas gifts. But I always have to order the gifts to be delivered to my own address. Prices are keen and delivery prompt. My only m... See more
Company replied
Hey Ethan has been helping and he helped me to choose the perfume that was looking, I would recommend anyone in Coventry west orchards shopping centre.
Company replied
Company details
- #35 of 116 best companies in Perfume store
- #66 of 220 best companies in Beauty product supplier
- #21 of 83 best companies in Cosmetics and Perfumes Supplier
- #41 of 129 best companies in Cosmetics shop
- #25 of 69 best companies in Flavours, fragrances and aroma Supplier
- #27 of 108 best companies in Hair product shop
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 1a West Orchards Shopping Centre, CV1 1QX, COVENTRY, United Kingdom
5.0
Excellent
2k reviews
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Beautiful customer service from Wanemi
Beautiful customer service from Wanemi, really friendy and helpful
8 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ethan is very great
Ethan is very great , great service today at store Coventry
Will visit again
8 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wanemi was amazing
Wanemi was amazing. She took her time to serve me and showed me different fragrances. Very patient, lovely and definitely has great customer service skills.
8 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh was incredibly helpful
Ashleigh was incredibly helpful, professional and friendly. She knows her stuff when it comes to the products and was able to match me with the right fragrance perfectly. Will definitely look out for her next time! ☺️
8 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ethan was very helpful today
Ethan was very helpful today, very nice customer service and quickly got what i want. :)
8 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zara was extremely helpful and…
Zara was extremely helpful and accommodating :) Great collection as well
7 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zara was very helpful & did a great job…
Zara was very helpful & did a great job :)
7 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The experience today was so smooth and…
The experience today was so smooth and she gave great advice on what perfume I should buy. Tajinder was also really nice.
7 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zara was very helpful when I came with…
Zara was very helpful when I came with my mother and her customer service skills are second to none
7 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wanemi is amazing customer service!!
Wanemi is amazing customer service!!
7 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh has great customer service and…
Ashleigh has great customer service and is very friendly as well as being really patient when helping me deciding on what perfume to get.
4 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh was very helpful and explained…
Ashleigh was very helpful and explained everything in simple way and very good at gift wrapping
6 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was exquisite time with Michael.
6 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Michael
Great service from Michael. Highly recomend. Thank you
6 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ethan was exceptionally good today
Ethan was exceptionally good today. 💯 customer service
5 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aneesa was amazing
Aneesa was amazing serving me! I would recommend visiting the perfume shop Coventry
4 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Serena was really helpful with choosing…
Serena was really helpful with choosing and suggesting perfume of preference.
4 May 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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