Norma helped me today at the Cumbernauld Perfume Shop. I was buying an aftershave for my husbands birthday. She was lovely and friendly, very patient and informative about the different aftershaves... See more
Company replied
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Norma helped me today at the Cumbernauld Perfume Shop. I was buying an aftershave for my husbands birthday. She was lovely and friendly, very patient and informative about the different aftershaves... See more
Company replied
Val was very friendly and super helpful, she helped me choose something for my partner’s birthday while also ensuring good value of money was spent. Fabulous service :)
Company replied
Both Angela and leanne were very helpful knowledgeable with all the up to date fragrances,we left feeling very satisfied with the right choices of both aftershave and perfumes purchased for us. Thanks... See more
Company replied
Lee Anne was very friendly and kind.
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Norma helped me today at the Cumbernauld Perfume Shop. I was buying an aftershave for my husbands birthday.
She was lovely and friendly, very patient and informative about the different aftershaves I was looking at. Norma you are an absolute Credit to your store x

Reply from The Perfume Shop - Cumbernauld 179
I was served today by Val in the Cumbernauld store. Val couldn’t be more helpful in advising me on the best to get for my money, she gift wrapped my gift and was so nice.

Reply from The Perfume Shop - Cumbernauld 179
Val was very friendly and super helpful, she helped me choose something for my partner’s birthday while also ensuring good value of money was spent. Fabulous service :)

Reply from The Perfume Shop - Cumbernauld 179
A brilliant service as always from Val & Janet! Gave great advice and helped in every way possible. A pleasure being in store and served by them!

Reply from The Perfume Shop - Cumbernauld 179
Both Angela and leanne were very helpful knowledgeable with all the up to date fragrances,we left feeling very satisfied with the right choices of both aftershave and perfumes purchased for us. Thanks ladies we will always come back to this store for more.

Reply from The Perfume Shop - Cumbernauld 179
Val an amazing upseller great at helping buy a wonderful birthday gift.

Reply from The Perfume Shop - Cumbernauld 179

Reply from The Perfume Shop - Cumbernauld 179
So smiley and helpful with er service her name was jackie

Reply from The Perfume Shop - Cumbernauld 179
Staff at perfume shop Cumbernauld are lovely & so helpful :)

Reply from The Perfume Shop - Cumbernauld 179
Janet was so helpful and I even got a discount! Service with a smile, can't ask for more :)

Reply from The Perfume Shop - Cumbernauld 179
This is a great shop I went in for a present for my mum and the lady serving me was so helpful and really made the experience so easy and nice. Definitely recommend 😊

Reply from The Perfume Shop - Cumbernauld 179
Gee whizz! Talk about customer service... Jackie in Cumbernauld was OUTSTANDING today. Nothing was too much trouble. I had no idea what I wanted to buy my partner. Jackie went out of her way to talk through the various scents till I settled on the ONE! And to top it off made the 'last minute gift' look so special with personalised ribbon! Just beautiful! Jackie is an asset to your company ✨️ Thanks Jackie x

Reply from The Perfume Shop - Cumbernauld 179
Janet and Jackie were very friendly and helpful. Let me smell lots of new products. Two very nice people

Reply from The Perfume Shop - Cumbernauld 179
Both ladies Janet and Jackie were so nice and helpful and let me try a few different perfumes. Yes I spent way more than planned but worth it ☺️

Reply from The Perfume Shop - Cumbernauld 179
Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie
Lovely ladies

Reply from The Perfume Shop - Cumbernauld 179
Lea Ann was super helpful and upsold
Very easy experience

Reply from The Perfume Shop - Cumbernauld 179
Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and I was also able to pick up a wee something for myself!
Excellent curtomer service and friendly staff 😊

Reply from The Perfume Shop - Cumbernauld 179
It was a Jackie and Lee Anne in cumbernauld perfume shop there service was absolutely brilliant 👏 thanks laddies love the perfumes

Reply from The Perfume Shop - Cumbernauld 179
Janet in the the Cumbernauld store was very knowledgeable and not to mention patient with the number of aftershaves I tried. Leanne was super helpful too, you can tell they work well as a team. Maybe see you on Barra some day!

Reply from The Perfume Shop - Cumbernauld 179
val could not have been more helpful helping me choose the perfect gift for my daughter can't thank her enough

Reply from The Perfume Shop - Cumbernauld 179
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.