Fantastic service at the East Midlands Outlet branch. Helped me order an item that wasn't available in store. The item arrived very quickly and perfectly packaged. Highly recommend.
Company replied
Location
Switch locationUNIT 50A EAST MIDLANDS DESIGNER OUTLET, MANSFIELD ROAD, DE55 2JW SOUTH NORMANTON, GB
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See what reviewers are saying
We visited the East Midlands designer outlet store. Brooke was very helpful, greeted us and asked us if we’d like any help. I found a perfume I’ve been looking for at a massively cheaper price than el... See more
Company replied
Welcomed with eased but not pressured into purchasing. I knew what scent I wanted but options shown to me and testers provided. Enjoyable experience and really great price of perfume. Staff really wel... See more
Company replied
Charlie and Temi are lovely 🩷Helped me choose a great perfume for my daughters birthday, gift wrapped beautifully, thank you xx
Company replied
Company details
- #33 of 117 best companies in Perfume store
- #68 of 215 best companies in Beauty product supplier
- #20 of 81 best companies in Cosmetics and Perfumes Supplier
- #42 of 133 best companies in Cosmetics shop
- #27 of 67 best companies in Flavours, fragrances and aroma Supplier
- #31 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
UNIT 50A EAST MIDLANDS DESIGNER OUTLET, MANSFIELD ROAD, DE55 2JW, SOUTH NORMANTON, United Kingdom
5.0
Excellent
4k reviews
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Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Super friendly & helpful service from…
Super friendly & helpful service from Heather :) Much appreciated
10 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service great staff !
Amazing customer service great staff !!
very good deals !
10 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
RAPHAEL ....SUPPERRRRB GUY
RAPHAEL ....SUPPERRRRB GUY, FANATICAL,,, WORTH GOING AGAIN MAKES FRAGRANCE SHOP SWIFT
9 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brooke and Alea they were very nice and…
Brooke and Alea they were very nice and accommodating when we were struggling to understand the accent….they are amazing
9 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
9 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience 😇
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely experience
Lovely experience, great customer service and amazing prices!
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent and friendly service!
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
My local go to perfume shop
My local go to perfume shop, always very helpful and great prices
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The best customer service
The best customer service! High recomand brooke. Lovely perfumes!
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We visited the East Midlands designer…
We visited the East Midlands designer outlet store. Brooke was very helpful, greeted us and asked us if we’d like any help. I found a perfume I’ve been looking for at a massively cheaper price than elsewhere.
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brooke was incredibly helpful and kind!
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Heather served me today and she was…
Heather served me today and she was lovely:)
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Found what we were looking for
Found what we were looking for. Brooke was very helpful and we ended up with a new fragrance we haven’t had before. Thanks!
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Charlie and Temi are lovely 🩷Helped me…
Charlie and Temi are lovely 🩷Helped me choose a great perfume for my daughters birthday, gift wrapped beautifully, thank you xx
8 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served by lovely Charlie and very…
Was served by lovely Charlie and very happy with service . Thank you
7 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Temi helped me find my wedding scent
Temi helped me find my wedding scent. Endless amounts of testing was no bother. Thank you
7 August 2026
Unprompted review
Reply from The Perfume Shop - East Midlands Outlet 363
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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