Excellent service Staff amazing Callie service us and she was wonderful she made it so easy lots of knowledge on all the perfumes 5 stars 🌟 found out it was my birthday and made me feel so speci... See more
Location
Switch locationUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
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See what reviewers are saying
When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... See more
Company replied
Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... See more
Company replied
I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... See more
Company replied
Company details
- #34 of 115 best companies in Perfume store
- #67 of 217 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #42 of 129 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, United Kingdom
5.0
Excellent
286 reviews
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Great service
Great service - nothing too much, helping us choose and giving great advice. Thank you Sukveer; Ash and Anika
8 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
excellent customer Service
Emma demonstrated excellent customer service skills
5 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great help from Distinguish to find a…
Great help from Distinguish to find a perfect after shave
31 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Service from Callie was excellent
Service from Callie was excellent, visited the St James Quarter and everything was delightful
2 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Service in Edinburgh
Best service ever by Callie , what a brilliant team member you have
1 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Great selection and awesome staff
Great selection and special offers for members - bought a perfume i was eyeing for a long time. I was served by Callie - she is truly fantastic. Her customer service is top notch, she is sweet and knows her product. Will be definitely coming back. Thanks Callie :)
1 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Thank you Sukveer for the amazing…
Thank you Sukveer for the amazing support and service 💗💗💗
1 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Gabi really helped me out by finding…
Gabi really helped me out by finding the right fragrance for my boyfriend, she was really helpful and kind.
31 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Excellent service from Oistinguish.
Excellent service from Oistinguish.
31 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very helpful and gave us a discount
Very helpful and gave us a discount. Perfect service.
29 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very helpful
Went to find a perfume that I only had a blurred photo of a tester bottle I was assisted by Gabi who found the perfume for me me and then kindly took me through all the diffrent sizes and the deals that were on as well she was very helpful and help me pick the right one for a gift
26 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I greatly recommend
I love this perfume shop, lot’s of perfume and a lovely staff, thanks a lot to Distinguish who guided me thru the different options, I definitely recommend buying there
24 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Exceptional Service by Paul at The Perfume Shop
I’m a regular customer of The Perfume Shop (209 St James Square, Edinburgh), and I always enjoy shopping there. Recently, I was helped by Paul, who went above and beyond to find the perfume I wanted as a gift for my friend. He was incredibly kind, patient, and dedicated — even contacting other stores to locate the right size for me. I’m very grateful for his exceptional service and the warm, friendly atmosphere of the whole team. He made my visit so pleasant! I highly recommend this store!
22 September 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
I had such a lovely experience at the…
I had such a lovely experience at the perfume, I got served by sukveer she was so lovely, really patient and understanding as I can be very indecisive!
22 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Was in today to browse for perfume a…
Was in today to browse for perfume a lovely young man served me called Distinguish very helpful, informative and polite I’ll be back thank you
22 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Great customer service
Had Paul serve me in the shop. Was very good at offering me different samples to try. Excellent customer service.
22 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Made to feel like a valued customer…
Made to feel like a valued customer with Matthew’s service. Very helpful and efficient in checking availability of the desired product.
18 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Amazing customer service really…
Amazing customer service really attentive and put customers first
17 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
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