When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... See more
Company replied
Location
Switch locationUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
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See what reviewers are saying
Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... See more
Company replied
I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... See more
The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... See more
Company replied
Company details
- #34 of 115 best companies in Perfume store
- #66 of 218 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #42 of 129 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #28 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, United Kingdom
5.0
Excellent
279 reviews
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Outstanding service from Callie
My friend and I popped in prior to seeing mamma mia at the Playhouse. We were served by the delightful Callie. This young girl could not have been more helpful! We ended up spending over £300 between us due to this lovely girl suggesting items for our loved ones, spraying testers etc. she then wrapped up our gifts and we chose personalised ribbons. We could not be happier at the service we received and we shall be back soon. Give this girl a bonus as she deserves it! Thank you Callie
10 December 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your 5* feedback!
The Perfume Shop
I had a great experience in store…
I had a great experience in store thanks to Callie,Anika and Anand. Spent a lot of time in store the staff were very helpful. Will definitely visit again
7 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Shoutout to Sukveer
Shoutout to Sukveer for helping me refill a perfume. She was awesome, really friendly and reminded me to use my points card. Thanks!!
26 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Had a lovely experience at the store…
Had a lovely experience at the store today. We were helped by Anika, and she was absolutely fantastic. Super friendly, patient, and really knew her stuff. She helped us pick the right perfumes without rushing us, and made the whole shopping trip feel easy and enjoyable. Thanks to her, we walked out really happy with our choices. Big shout-out to Anika for the amazing service! 🌟
24 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Anand helping me.
On Thursday 20th November I went to the store at St James Quarter in Edinburgh and a member of staff called Anand helped me, she was very polite and helpful and her customer service was very good.. I will definitely be going back.
20 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Very happy customer I like that you…
Very happy customer I like that you gift wrap and be thoughtful like that. Thanks
15 November 2025
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
As always I had a fantastic experience…
As always I had a fantastic experience with Paul at the perfume shop.
His knowledge of fragrances is impressive he effortlessly explains notes, families, and how different scents evolve on the skin.
What really sets Paul apart, though, is his warm and friendly manner. He makes you feel completely at ease while exploring options, never rushing and always listening to what you’re looking for. His recommendations felt personal, thoughtful, and spot-on. If you want expert guidance delivered with genuine kindness, Paul is the person to see. Highly recommended!
19 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Amazing service
My experience was awesome , I had no idea what I wanted but Gabi helped we tried so many different perfumes until I found the one I liked. The service is 10/10
14 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Great Staff
Was in St James quarter store on Thursday all staff were friendly, Gabi ensured that our gift sets were safe while we were looking, she seemed very knowledgeable on how the store operates, very friendly and welcoming
13 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
had the best experience with zoe
had the best experience with zoe, had the best recommendations and knew exactly what she was talking about. 100% go back.
14 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
10/10
Gabi served me in the shop and was very informative regarding my chosen fragrance. She told me everything I needed to know and informed me of a membership which could save me money. Thanks so much!
13 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great service
Great service - nothing too much, helping us choose and giving great advice. Thank you Sukveer; Ash and Anika
8 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
excellent customer Service
Emma demonstrated excellent customer service skills
5 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great help from Distinguish to find a…
Great help from Distinguish to find a perfect after shave
31 October 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Service from Callie was excellent
Service from Callie was excellent, visited the St James Quarter and everything was delightful
2 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Service in Edinburgh
Best service ever by Callie , what a brilliant team member you have
1 November 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
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