The Perfume Shop - Glasgow Fort 128 Reviews 

433
TrustScore 5 out of 5

5.0

Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻

Company replied

Rated 5 out of 5 stars

Luqman was so helpful today and with his expert advice managed to get all the perfumes I was looking for, he even kindly offered to wrap them! Very impressed and will be back. Thank you Luqman.

Rated 5 out of 5 stars

The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow

Company replied

Rated 5 out of 5 stars

Linda was very kind and helpful when looking for a perfume for my partner. Was such a great experience coming to the perfume shop at the fort

Company replied


Company details

  1. #34 of 115 best companies in Perfume store
  2. #66 of 216 best companies in Beauty product supplier
  3. #22 of 83 best companies in Cosmetics and Perfumes Supplier
  4. #42 of 129 best companies in Cosmetics shop
  5. #26 of 68 best companies in Flavours, fragrances and aroma Supplier
  6. #28 of 106 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

433 reviews

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5.0

All reviews

(433)

36,376 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Diane x

Great service from Diane x

25 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Demi was amazing helping us chose…

Demi was amazing helping us chose nothing was too much bother
Great advise to help get perfect choice for my daughter and son
Thank You

24 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Margo was so helpful and friendly when…

Margo was so helpful and friendly when engraving and choosing an aftershave for my little boys p7 teacher.

23 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service from Zenny when buying my…

Great service from Zenny when buying my father's day gift
Go to the store for ur personslised items as its so nice x

21 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Customer service

Amazing customer service from Jackie in store at the fort, was very patient and kind and gave me great recommendations, very happy with service.

20 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thank you to Zenny for sorting me out…

Thank you to Zenny for sorting me out with anniversary and first Father’s Day gift. Each special touch engraving was added. Thanks again.

19 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service from Margo recommended…

Amazing service from Margo recommended a new aftershave and it was perfect xx

19 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, Abbie was very helpful and kind! Fast and easy

18 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

We were served by Jackie today she was…

We were served by Jackie today she was so helpful and very chatty. Just a generally lovely lady x

18 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane was super helpful today

Diane was super helpful today! At the Glasgow fort.

16 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Linda assisted me to such a great…

Linda assisted me to such a great bargain on top of already discounted price. Service was 5/5. Amazing will def go back for all my future fragrances!!!

15 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer service

Great customer service

9 June 2026
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I have been served today by Jackie who…

I have been served today by Jackie who was absolutely amazing with helping me find what I was looking for and making my present shopping x10 easier, 10/10 fast service.

13 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service

Diane was so helpful and wrapped our gifts beautifully. Thanks for all your help. Friendly, approachable and great service provided. Thanks again Diane ☺️👏

9 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane was very assisting at helping my…

Diane was very assisting at helping my wife and sons choose their fragrances

3 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jackie was exceptional recommended a…

Jackie was exceptional recommended a great fragrance for me exactly what i needed customer service was on point it was a great experience overall

3 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jackie brilliant help lovely and kinds

2 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jackie was amazing with customer…

Jackie was amazing with customer service and was very welcoming to us when we bought our perfumes

1 June 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane in the shop at the fort had great…

Diane in the shop at the fort had great customer service and was really helpful. She even wrapped my perfume in gift wrap afterwards!

31 May 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 1 out of 5 stars

I went to the perfume shop in glasgow…

I went to the perfume shop in glasgow fort shopping centre there was an old lady was very rude with me i never go that store again because of that rude lady

29 May 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello Hana,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We take your concerns seriously and would appreciate the opportunity to learn more and make this right. Please reach out to our customer service department through our website, we’re here to listen and improve.

Sincerely,
Jasmyn
The Perfume Shop Customer Services

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