Kim was absolutely brilliant from the second I walked in the door. She was so helpful in trying to find the right perfume and had a lovely personality. She tried to her best to find the best deal for... See more
Location
Switch locationUnit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
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See what reviewers are saying
Kim was absolutely amazing! 🥹 She was so lovely, helpful and genuinely went above and beyond to help me find exactly what I was looking for. She was so knowledgeable about all the perfumes and made t... See more
Company replied
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... See more
Company replied
If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wed... See more
Company replied
Company details
- #34 of 116 best companies in Perfume store
- #67 of 216 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #43 of 130 best companies in Cosmetics shop
- #26 of 68 best companies in Flavours, fragrances and aroma Supplier
- #29 of 106 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, United Kingdom
4.9
Excellent
96 reviews
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I was greeted in a friendly manner when…
I was greeted in a friendly manner when I entered the store and the assistant - Fin - was very helpful and polite at ll times. I was also advised of the recycling service for empty perfume bottles.
This is my second purchase from The Perfume Shop and I will not only return in the future but I would recommend them to anyone looking for a perfume/aftershave purchase
14 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Finn at the Livingston store was…
Finn at the Livingston store was fabulous help, helped us with our points and personalised ribbon highly recommend x
12 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was in the Livingston shop today with…
Was in the Livingston shop today with my 2 sons and Kim could not have been more patient and kind while they selected the fragrances they wanted. Thank you so much!
10 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kims
Kim, was very helpful as soon as I walked into the store, she went into the back store for the perfume that I requested and not only that she gift wrapped that one, and I asked her if there was another perfume here that my wife liked, she got that too, I also brought a candle and some other fragrance, great experience throughout, Thanks Kim.
10 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was great help giving me a hand…
Kim was great help giving me a hand choosing a birthday gift
10 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer facing service from…
Great customer facing service from staff.
Kim was fantastic and made the experience in shop a joy to have dropped in.
Thank you 😊
8 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great staff
Extremely helpful and friendly staff. Found me a couple amazing bottles, exactly what i was looking for thanks alot !
Liam
8 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent Customer Service.
Always shop in the Perfume Shop as staff are lovely and you always get a good deal. A few days ago I went in with my son and Kim helped us. She was so lovely to us. Not pushy at all like in other places and came across as very genuine. Was like being served by a friend. She is a credit to the company.
29 July 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was absolutely amazing
Kim was absolutely amazing, great customer service absolute lovely lady.
4 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Aurora was very welcoming and friendly…
Aurora was very welcoming and friendly to myself and my mum, great customer service takes the time with customers to make sure your getting the right perfumes or aftershaves and never feel rushed. Thank you so much for making us feel welcome in your shop.
15 July 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Highly recommend this shop
Highly recommend this shop. Kim was super helpful and friendly, my kids loved her and we got some lovely fragrances
3 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served by Auroia at Livingston
Was served by Auroia at Livingston . So helpful advised me of how the membership works and offers how to use recycling and topping up favourite perfumes. Very pleasant advisor. The price was very good and I did not feel rushed or pressured.
31 July 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
If I could give 10 stars I would
If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wedding scent a customer service experience I don’t think will ever be topped. Definitely made my day ❤️
2 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was fantastic great with the kids…
Kim was fantastic great with the kids explaining offers and deals available will defo use the same branch next time
2 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was a very nice lady who helped me…
Kim was a very nice lady who helped me decide what one to get. Amazing customer service
1 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very patient and helpful
Was served by a lovely lady named Kim, was very helpful and kind explaining various prices and spraying different testers of the perfumes for me to try
1 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim’s service every time is spot on and…
Kim’s service every time is spot on and her knowledge of perfumes and aftershave is beyond amazing. I now use the perfume shop in Livingston rather than anywhere else as the staff are fabulous
1 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served by kim today
Served by kim today. Helped me pick out a great perfume. Went above and beyond. Left feeling spoiled. Great experience
1 August 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Went into the Perfume shop in…
Went into the Perfume shop in Livingston today to find a gift for my friend and was warmly greeted by Kim. I received great customer service from Kim and she really helped me find exactly what I was looking for and more! 10/10 experience 😊
30 July 2026
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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