Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... See more
Company replied
Location
Switch locationUnit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
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See what reviewers are saying
I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... See more
Company replied
Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... See more
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Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the disc... See more
Company replied
Company details
- #35 of 116 best companies in Perfume store
- #69 of 220 best companies in Beauty product supplier
- #22 of 85 best companies in Cosmetics and Perfumes Supplier
- #44 of 131 best companies in Cosmetics shop
- #25 of 68 best companies in Flavours, fragrances and aroma Supplier
- #27 of 107 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, United Kingdom
4.9
Excellent
146 reviews
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Really good store
The two staff in store were really pleasant, they were also really helpful and patient helping us get the fragrances we wanted.
2 May 2025
Unprompted review
Reply from The Perfume Shop - Metro 140
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
Melissa was wonderful
Melissa was wonderful! She helped me a lot to choose the perfume I like 🤍
14 April 2025
Unprompted review
Reply from The Perfume Shop - Metro 140
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Lauren was really nice and welcoming
Lauren was really nice and welcoming, and I had no plans to buy a perfume today but she helped me pick a perfume that was perfect for me. Thank you so much for you service Lauren
10 April 2025
Unprompted review
Reply from The Perfume Shop - Metro 140
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Great customer service from Lauren
Great customer service from Lauren, will definitely come again
10 April 2025
Unprompted review
Reply from The Perfume Shop - Metro 140
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
A huge thank you to Ornita at Metro 2…
A huge thank you to Ornita at Metro 2 today for her excellent advice and outstanding customer service.
10 March 2025
Unprompted review
Reply from The Perfume Shop - Metro 140
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
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