Simran is such a brilliant sales person, she’s very delightful and helpful. I would normally shop online but would now always go in store because of her! I hope she gets all the reward and accolades... See more
Company replied
Location
Switch location9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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See what reviewers are saying
Stephanie was super nice and extremely helpful when it came to recommending and helping me choose the right scents. She really took the time to help me find what I was looking for. The shop is also re... See more
Company replied
Had a really nice experience at the perfume shop. Simran was very friendly and handled so well. She was helpful, and took the time to recommend the right fragrances without making me feel rushed. Her... See more
Company replied
Anne was polite and really helpful when I walked in. She advised me to get set of perfumes. She wrapped them and put personalised ribbon on both boxes. Excellent service will definitely come again.
Company replied
Company details
- #34 of 114 best companies in Perfume store
- #69 of 220 best companies in Beauty product supplier
- #22 of 83 best companies in Cosmetics and Perfumes Supplier
- #44 of 131 best companies in Cosmetics shop
- #25 of 67 best companies in Flavours, fragrances and aroma Supplier
- #27 of 107 best companies in Hair product shop
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, United Kingdom
5.0
Excellent
338 reviews
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The customer service was so great
The customer service was so great, and i got to pick my choice easily whitht the help of Stephanie, the attendant that assisted me. Great work Stephanie!
18 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Spot on.
Spot on.
Ann & Simran
Are fantastic really great service and extremely helpful.
16 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service by Simran
16 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anne and surname were extremely…
Anne and surname were extremely helpful, thank you
16 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic
Ann & Simran
Are fantastic really great service and extremely helpful
16 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Simran was so helpful
Simran was so helpful, really kind and very chatty.
Makes shopping here a pleasure 💕
16 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Simran very good customer service very…
Simran very good customer service very helpful
16 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Simran was amazing got the thing I was…
Simran was amazing got the thing I was looking for amazing customer service
15 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Nice and fine experience
Nice and fine experience, simran was very helpful and kind to the customers. She is very responsible for the company too.
15 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Stephanie,
Stephanie,, was a massive help,, explained all the offers and got I mini bottle of perfume for free. Thank you
15 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Simran is such a brilliant sales…
Simran is such a brilliant sales person, she’s very delightful and helpful. I would normally shop online but would now always go in store because of her! I hope she gets all the reward and accolades she deserves❤️❤️
And for TPS, thank you for the discounts always☺️☺️
15 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ann was Very helpful and very kind to…
Ann was Very helpful and very kind to me and my daughter highly recommend
15 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great services from Stephanie
Great services from Stephanie. Amazing 🤩
14 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served today by tamzeen absolutely…
Served today by tamzeen absolutely amazing service. Highly recommend x
13 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Tamzeen
Tamzeen
I had a beautiful experience and tamzeen was so nice and kind and she helped me choose my perfume. Really satisfied.
12 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Simran and Anne were excellent super…
Simran and Anne were excellent super friendly and really helped me in finding thr right fragrance. Will definitely be revisiting.
11 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anne was extremely helpful
Anne was extremely helpful, first time in the store in Middlesbrough. Ill deffo come again
11 August 2026
Unprompted review
Reply from The Perfume Shop - Middlesborough 136
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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