Steph, in Northampton was not only lovely, personable and helpful but helped me to create a special moment with the personalised ribbon for my daughter’s 18th birthday. The perfume was a present but... See more
Company replied
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB NORTHAMPTON, GB
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Steph, in Northampton was not only lovely, personable and helpful but helped me to create a special moment with the personalised ribbon for my daughter’s 18th birthday. The perfume was a present but... See more
Company replied
Excellent service and genuinely lovely Ayush at Northampton branch! We had such a warm and welcoming experience. He wasn’t just another salesperson trying to make a sale — he was genuinely helpfu... See more
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I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was v... See more
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I was served by Steph and she helped me pick out the perfect scent for my step dad and also gave us some samples to take home, lovely experience.
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB, NORTHAMPTON, United Kingdom
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Steph, in Northampton was not only lovely, personable and helpful but helped me to create a special moment with the personalised ribbon for my daughter’s 18th birthday. The perfume was a present but the real surprise what was written in the ribbon revealing a trip to Paris. Steph really made the experience of shopping lovely but that energy carried through.Thankyou !
Laura

Reply from The Perfume Shop - Northampton 227
I was served by Steph and she helped me pick out the perfect scent for my step dad and also gave us some samples to take home, lovely experience.

Reply from The Perfume Shop - Northampton 227
Ayush sales man is very polite and he helped to search a best perfume for me

Reply from The Perfume Shop - Northampton 227
Excellent service and genuinely lovely Ayush at Northampton branch!
We had such a warm and welcoming experience. He wasn’t just another salesperson trying to make a sale — he was genuinely helpful, knowledgeable, and took the time to understand what we were looking for and give us the best advice.
His warmth and friendliness made us feel more like family than customers. It’s rare to come across someone who puts so much care into the customer experience.
Thank you for the fantastic service and honest advice. Highly recommended! 🌟

Reply from The Perfume Shop - Northampton 227
We visited the Perfume Shop at Northampton. It was to get a last minute present for a birthday, the gift was wrapped brilliantly and you could see a lot of effort was made to ensure it was exactly as we needed. We were served by Steph at the store. Would highly recommend for anyone who is into their perfumes or need gifts.

Reply from The Perfume Shop - Northampton 227
Excellent service from Adina! She always takes the time to understand my preferences and has helped me choose perfumes on numerous occasions. Her approach is incredibly personalised, attentive, and never rushed. I really appreciate her knowledge, patience, and genuine care in helping me find the right fragrance.

Reply from The Perfume Shop - Northampton 227
We were seen by Steph and she is honestly such a gem. not only did she direct us to some amazing perfumes with the prices we were looking for, she was so kind and so friendly. out of all of the perfume shops available, the only reason we will be coming here from now on is for Steph. she is absolutely amazing!

Reply from The Perfume Shop - Northampton 227
I was served by Steph and she was amaxing helped me with choices that I fell in love with will go back again

Reply from The Perfume Shop - Northampton 227
Nadiir and Steph were super amazing.
Their customer service was top notch.
Their approach was professional.
The duo would make me come back to the Northampton store again and again.
Jonathan.

Reply from The Perfume Shop - Northampton 227
I would like to thank Nadiir and Ashraful as they have helped me find the right perfume for me and they have been so crucial to help me find a perfume suited to me.

Reply from The Perfume Shop - Northampton 227
Nadiir and Ash helped me pick out two perfumes I really liked the smell of, and their hospitality and kindness was amazing. Pat on the back lads

Reply from The Perfume Shop - Northampton 227
I was looking for some gifts the other day and I had no I what I wanted, buying perfume for people is usually very difficult. This was until I wondered into the Northampton store and I met two of the most lovely people, I believe their names were Ash and Adeena.
Not only did they help me to find long lasting designer perfume at a reasonable price, they also took the time to give me advice and teach me new things that changed how i think about gift giving.
On top of this, they wrapped these perfumes for free and gave me free mini samples to go with this. I’ve never had an experience like this in retail so I will definitely be coming back.
I can’t thank them enough!

Reply from The Perfume Shop - Northampton 227
I had an absolutely fantastic experience at The Perfume Shop in Northampton Town Centre, and I wanted to give a special thank you to Ash and Adina for their exceptional customer service.
When I walked into the store, Ash immediately asked how he could help. I explained that I was looking for two different men’s fragrances, but wanted them to have completely different notes and personalities. Ash was incredibly knowledgeable about perfumes and suggested a fantastic variety for me to try. I was genuinely impressed by how much he knew about the different fragrances, notes and what would suit what I was looking for.
One small detail that really stood out to me was that, every time Ash gave me a sample to test, he wrote the name of the perfume on the back of the paper. I have never had someone do this before, and it was incredibly helpful! I usually end up forgetting which sample is which, so this made the whole experience much easier and showed such great attention to detail.
After Ash helped me choose the two perfumes, his manager, Adina, finished the experience by beautifully wrapping them for me. She was also lovely and professional, and together they made what could have been a simple shopping trip into a genuinely enjoyable experience.
Ash is a true credit to The Perfume Shop. His knowledge, patience, attention to detail and genuine willingness to help really stood out. It is clear that he takes pride in what he does and cares about giving customers a great experience.
Thank you so much, Ash and Adina! I will definitely be returning to this branch and would highly recommend them to anyone looking for help choosing a fragrance.

Reply from The Perfume Shop - Northampton 227
The staff were really friendly however Ruby really stood out as she was very knowledgeable and very patient with me in order to find exactly what I wanted. I will definitely be back.

Reply from The Perfume Shop - Northampton 227
I was served by Adina in Northampton. She was really friendly and knowledgeable. I will definitely be recommending this store to people I know.

Reply from The Perfume Shop - Northampton 227
Adina made the shopping very comfy and satisfying

Reply from The Perfume Shop - Northampton 227
We visited today intending to buy just one perfume, but Adina made the experience exceptional. She was calm, friendly, and incredibly patient, taking the time to help me choose without rushing me at all. Her polite and relaxed approach made the shopping experience so enjoyable that we ended up buying two perfumes instead of one. We will definitely be visiting again—and probably check if Adina is there before we go!

Reply from The Perfume Shop - Northampton 227
I ve been there today and I ve meet a romanian lady , and she was really nice and treat me well. Not rude as others or in any rush.
I recommend her🙏

Reply from The Perfume Shop - Northampton 227
Splendid service from Steph at The Perfume Shop in Northampton.Very wecoming and proffessional. Thank you so much, you were lovely and kind.

Reply from The Perfume Shop - Northampton 227
Really helpful and friendly advice from Steph and we will definitely shop there again

Reply from The Perfume Shop - Northampton 227
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