Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
Company replied
Location
Switch locationUnit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB
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See what reviewers are saying
Michelle was very helpful with giving me a discount so I could buy from the perfume shop. She also gave me some free gift. She has an excellent customer service. I will definitely come back.
Company replied
It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experie... See more
Company replied
i had a fantastic experience with the lovely lady tahira. she was very welcoming and her customer service was 10/10. workers like this always make me want to go back to the store and purchase even mor... See more
Company replied
Company details
- #35 of 116 best companies in Perfume store
- #69 of 222 best companies in Beauty product supplier
- #21 of 84 best companies in Cosmetics and Perfumes Supplier
- #44 of 133 best companies in Cosmetics shop
- #25 of 68 best companies in Flavours, fragrances and aroma Supplier
- #27 of 108 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, United Kingdom
5.0
Excellent
373 reviews
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Always reliable.
19 November 2025
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Service was lovely
29 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Order was easy to process
Order was easy to process
It took no time from ordering to arriving
Was really pleased with the service
24 November 2025
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Asima helped me find the fragrance i…
Asima helped me find the fragrance i was looking for. She had a kind and positive attitude. She remained patient and shown me many fragrances. The customer service was immaculate at the oldham store by Asima
28 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Asima welcomed us into the oldham store…
Asima welcomed us into the oldham store with big friendly smile. She helped us instantly with the 9 perfumes we needed. She also catered to our budget for those perfumes and shown us what was the best for value. She gift wrapped the perfumes perfectly! We left very happy and satisfied.
28 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
I was very happy today buying two…
I was very happy today buying two perfumes❤️
Love the offers as always and asima was kind as always(Oldham store )
28 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Taheera was lovely and helpful when I…
Taheera was lovely and helpful when I called in today looking for a giftset for my husband, thank you 😊
28 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Thank you so much Rachel for making our…
Thank you so much Rachel for making our shopping experience so special. You were amazing. 😍
27 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Tahera was so helpful and…
Tahera was so helpful and knowledgeable, would highly recommend the perfume shop the service was excellent.
25 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Perfume
Therapy, was absolutely brilliant,went above and beyond to select new fragrances for my family,thank you so much
23 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Wonderful wonderful experience
Wonderful wonderful experience. Thank you Tahera for your wonderful customer service. 👏🏽
22 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Oooh Tahera was amazing
Oooh Tahera was amazing! Very patient in helping me pick the perfect Christmas gift! Lovely! Will definitely come back again x
22 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Tahira was very helpful and an absolute…
Tahira was very helpful and an absolute pleasure to deal with! Amazing job and service 👏🏽
18 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
My product came dinted this was a…
My product came dinted this was a deodorant this was meant to be a gift
3 November 2025
Reply from The Perfume Shop - Oldham 250
Hi,
I am really sorry to hear about the experience you had recently. Please pop in touch via email at reviews@theperfumeshop.com so a member of our team can look into this for you.
Kind regards,
The Perfume Shop
The staff the oldham branch was very…
The staff the oldham branch was very helpful and very polite too even online products came within 2 days
19 September 2025
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Asima was lovely and was very…
Asima was lovely and was very supportive helping me choose the perfect gift. Thank you
8 November 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing customer service from Taheera
Amazing customer service from Taheera
Very helpful
27 October 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Tahera was so very helpful to us
Tahera was so very helpful to us. We came in to test a few perfumes however due to her knowledge of offers and bargains we ended up buying a perfume gift set and another item.
She even wrapped our gift free of charge. Exceptional customer service thanks again.
27 October 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The service was excellent
The service was excellent! Asima, sales advisor, was patient, kind and extremely helpful when choosing a perfume for my wife! Will definitely be returning!
26 October 2025
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Oldham 250
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
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