It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experie... See more
Company replied
Location
Switch locationUnit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i had a fantastic experience with the lovely lady tahira. she was very welcoming and her customer service was 10/10. workers like this always make me want to go back to the store and purchase even mor... See more
Company replied
I had a great experience at this perfume shop. The staff were friendly, welcoming, and very knowledgeable. They took the time to give great advice and helped me find exactly what I was looking for wit... See more
Company replied
Tahera was lovely. Super helpful, she gave me some really good recommendations so I ended up with a great deal. Very glad I bought from here - I don't usually do loyalty cards but have got one for h... See more
Company replied
Company details
- #35 of 116 best companies in Perfume store
- #67 of 220 best companies in Beauty product supplier
- #21 of 83 best companies in Cosmetics and Perfumes Supplier
- #42 of 130 best companies in Cosmetics shop
- #25 of 68 best companies in Flavours, fragrances and aroma Supplier
- #26 of 106 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, United Kingdom
5.0
Excellent
363 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tahera was fabulous
Tahera was fabulous, has the most exceptional customer service skills. Would highly recommend visiting the shop and having Tahera serve you. Free gift wrap, and a £1.99 personalised ribbon is the cherry on the cake.
18 May 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Michaelle at the perfume shop Oldham…
Michaelle at the perfume shop Oldham has always been so helpful, always helped me chose the right fragrance, really friendly & great customer service. I’m really satisfied with my purchases.
16 May 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kathy was very helpful
Kathy was very helpful, lovely customer service will recommend and come back .
16 May 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience was fantastic Asima…
My experience was fantastic Asima helped me fish out everything I wanted and I took my sweet time but she was very patient. Let’s just say I know exactly what I like now thanks to them.
29 April 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best seller and very nice person…
The best seller and very nice person asima
26 April 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service by Asima
Excellent customer service by Asima. Highly recommended.
24 April 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolute excellent service by Tahera.
Absolute excellent service by Tahera.
She helped us select the best perfume and with freebies. I would be back again thanks to her ❤️
21 April 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab experience!
Friendly staff, great personalised experience, will definitely shop again.
20 April 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asima in Oldham spindles was absolutely…
Asima in Oldham spindles was absolutely fantastic. Had amazing knowledge on the scents and went home with multiple bottles of perfume to my liking. Thank you Asima
14 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service!
31 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your positive review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service
Cathy was great, she went through all my options and gave all the prices. No pushing sales just genuine, lovely customer service. Thank you
28 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very kind and helpful
Very happy with service very helpful and kind tahera
27 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cathy was extremely helpful with…
Cathy was extremely helpful with finding gift for my step daughter. Another satisfied client 😊 A+++
23 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a brilliant experience the staff…
I had a brilliant experience the staff where very nice and helpful showing me different ranges of products. Asimma was very nice to us with helping me finalize which was the best perfume.
15 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Asima got exactly…
Great service from Asima got exactly wat l wanted with her help
15 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service by asima at…
Amazing customer service by asima at Oldham town centre. Brilliant customer service
15 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cathy was simply the best!
14 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
enjoyed my trip here
Rachel was so nice and polite, great customer service, thank you so much x
14 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asima was very helpful today
Asima was very helpful today. Great offer given.thank you
14 March 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.