The Perfume Shop - Oxford Westgate 372 Reviews 

72
•
TrustScore 5 out of 5

4.8

Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I had a fantastic experience at the shop, thanks to Ishaq! He was incredibly friendly, patient and helpful throughout my visit. He took the time to show me different fragrances, explain the option... See more

Company replied

Rated 5 out of 5 stars

Can I say how knowledgeable Adele is. I went in to the Oxford store while I was passing through to get some ideas for a birthday gift for my partner, I went away with some ideas of what to get after... See more

Company replied

Rated 5 out of 5 stars

I went to the perfume shop and was approached by lovely gentleman called Ishaq.Hewas very kind, patient and helped me find perfume. Overall very good service by him and I will be back to do more shopp... See more

Company replied

Rated 5 out of 5 stars

Ishaq was lovely to us very informative about all the perfume . He helped us decide which perfume suited to our preferences and was really helpful we recommend him to everyone .

Company replied


Company details

  1. Perfume store
  2. also in
  3. Beauty product supplier
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics shop
  6. Flavours, fragrances and aroma Supplier
  7. Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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4.8

All reviews

(72)

35,543 reviews in the last 12 months

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Rated 5 out of 5 stars

Ishaq was an absolutely lovely help

Ishaq was an absolutely lovely help! so sweet and made the whole experience very enjoyable 10/10

24 May 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Pele and Anafeesa are super excellent…

Pele and Anafeesa are super excellent in what they do, they helped me pick the perferct fragrance for my boyfriend and he loved it.

15 May 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely experience today with pele and…

Lovely experience today with pele and nafeesa xx

15 May 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service

Great service

15 May 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good treatment

Good treatment, great team, and fast delivery as well ( Oxford west gate shop), thank you!

4 May 2026
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Top tier experience

Pelé was very knowledgeable, delightfully pleasant to talk to, and very patient with me as I didn’t really know anything about perfume. 10/10 will shop here again!

8 May 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Wonderful shop

Wonderful shop! Great scents! Pele was amazing while assisting me to find the right fragrance for my son. Pleasant experience every time I enter this shop! Thank you so much!

6 May 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Pele was super helpful with his…

Pele was super helpful with his suggestions of fragrances and very knowledgeable. Top notch customer service ☺️

4 May 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very friendly, definitely recommend

2 May 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Really helpful member if staff Pele

Really helpful member if staff Pele
Listened and found a fragrance that we liked and we joined the membership on his recomendation.

2 May 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Superb service from the Oxford team…

Superb service from the Oxford team -beautiful wrapping by Pele. Thanks so much!

27 April 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Pele

Pele, you are a star! Thank you for great service 🙂

25 April 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

really great service and hospitality

really great service and hospitality. will definitely come here again!

22 April 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The staff are so helpful

The staff are so helpful and kind someone called James served me and he was incredibly helpful would 100% go back

19 April 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Pele provided brilliant service for us…

Pele provided brilliant service for us today. Give this guy a raise!

18 April 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Pele is a delight

Pele is a delight. So knowledgable and friendly.

17 April 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The gent palley was brilliant and spent…

The gent palley was brilliant and spent a fair bit of time with me. Thank you!

15 April 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 4 out of 5 stars

Pele was really helpful with my…

Pele was really helpful with my experience and really welcoming

15 April 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience with Pele, he's amazing! We truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 4 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff

15 April 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Had a wonderful experience finding a…

Had a wonderful experience finding a fragrance I love , Pelle was super friendly and listened to what i like

13 March 2026
Unprompted review
The Perfume Shop - Oxford Westgate 372 logo

Reply from The Perfume Shop - Oxford Westgate 372

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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