The Perfume Shop - Sheffield 362 Reviews 

195
TrustScore 5 out of 5

4.9

64 High Street, Meadowhall Shopping Centre, S9 1EN SHEFFIELD, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I wanted so new perfume but couldn’t decide I spoke to Georgia and she was so helpful and very knowledgable . I will definitely be back can’t wait to hear what other perfumes she will recommend for me... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience thanks to Asiya. She was incredibly friendly and patient Taking the time to help me find the perfect fragrance without making me feel rushed. Her customer service was exce... See more

Company replied

Rated 5 out of 5 stars

I was served by Georgia at Meadowhall and she was so helpful and lovely! I didn’t know what perfume I wanted and she helped me pick something that I would never have chosen! Such a lovely and experien... See more

Company replied


Company details

  1. #34 of 115 best companies in Perfume store
  2. #66 of 220 best companies in Beauty product supplier
  3. #21 of 85 best companies in Cosmetics and Perfumes Supplier
  4. #43 of 133 best companies in Cosmetics shop
  5. #26 of 67 best companies in Flavours, fragrances and aroma Supplier
  6. #28 of 108 best companies in Hair product shop

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 64 High Street, Meadowhall Shopping Centre, S9 1EN, SHEFFIELD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

36,253 reviews in the last 12 months

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Rated 5 out of 5 stars

I was served ny a lovely girl called…

I was served ny a lovely girl called Ameerah. She was very kind and had amazing customer service skills. I felt very welcomed throughout my whole experience. I will be coming back here again.

28 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ameerah is amazing

Ameerah was super helpful and patient! She guided me through fragrances and helped me find the prefect one! Great customer service. Will be back soon!

25 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent experience

I had a fantastic experience thanks to Asiya. She was incredibly friendly and patient Taking the time to help me find the perfect fragrance without making me feel rushed. Her customer service was exceptional, and she made the whole shopping experience enjoyable. She’s a real credit to the team, and I’ll definitely be coming back because of the excellent service she provided. Thank you, Asiya!

25 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I wanted so new perfume but couldn’t…

I wanted so new perfume but couldn’t decide I spoke to Georgia and she was so helpful and very knowledgable . I will definitely be back can’t wait to hear what other perfumes she will recommend for me thanks Georgia you was amazing

27 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Helpful staff

I came in store today uncertain on which fragrance i would like, Georgia was extremely helpful and very knowledgeable on each fragrance I sampled, she was welcoming and I was well informed on prices and the offers available. I was extremely satisfied with her service and would happily return in future.

27 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was served by Georgia at Meadowhall…

I was served by Georgia at Meadowhall and she was so helpful and lovely! I didn’t know what perfume I wanted and she helped me pick something that I would never have chosen! Such a lovely and experienced member of staff!

27 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 1 out of 5 stars

CHECK PRICES BEFORE YOU BUY

CHECK PRICES BEFORE YOU BUY - PAID £109.60 FOR YSL BLACK OPIUM 90ml (WITH20% OFF APPARANTLY) - BOOTS ARE DOING IT AT £68.50

Partially my fault as I should have checked around first, however I think charging nearly double (with discount) is crazy

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use website Great price and…

Easy to use website Great price and very quick delivery time First class

21 July 2026
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ameerah was amazing and I will now be…

Ameerah was amazing and I will now be coming back shortly. 5* plus. Thank you

25 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent 5* Star service from Georgia

Excellent 5* Star service from Georgia. Recommended great aftershaves just what I was looking for. Amazing thank you

23 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Keeleigh was absolutely phenomenal!

Keeleigh was absolutely phenomenal!
She helped me pick out the perfect present for my Brother-In-Law’s birthday.

23 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Delivered on time

11 July 2026
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service and recommendations…

Excellent service and recommendations from Asiya

22 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience Jess was really helpful

Great experience Jess was really helpful

21 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

My order was delivered before the…

My order was delivered before the expected date which was great

16 July 2026
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Brilliant customer service

Kim was welcoming the minute we entered the store and found us exactly what we wanted. She had amazing customer service all throughout and even gave us freebies! Thank you Kim 😊

18 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

friendly and helpful staff

Ellie was really friendly and helpful.
She did an amazing job at wrapping a graduation gift I picked.

17 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Visited perfume shop in Meadowhall…

Visited perfume shop in Meadowhall today. Georgia was amazing. She helped me choose a nice perfume! A++++

17 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

A lovely young lady helped me

A lovely young lady helped me . She was so kind , polite and very good at her job . She explained lots to me and was very efficient at what she does . Shame I didn’t get her name

12 July 2026
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ella

Ella, was wonderful. She was extremely patient with me even though I couldn’t make decision on which perfume to choose. She helped me and my mother choose a graduation gift and made it so nice. She is also very wonderful to talk to. It was a good day experience.

15 July 2026
Unprompted review
The Perfume Shop - Sheffield 362 logo

Reply from The Perfume Shop - Sheffield 362

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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